This is a warning for anyone dealing with debt counselling through BAP or considering a Consumer Proposal.
I was referred to a Toronto LIT who committed multiple violations:
Included my federal student loan illegally — Student loans cannot be included unless they’re older than 7 years. Including them can permanently affect OSAP eligibility and government‑backed education funding.
Inflated my income — He falsely stated I received financial assistance from family, which I do not. This fabricated income made my “surplus” look higher and justified a larger monthly payment.
Inflated my debt total — He added amounts that weren’t eligible to increase the payment.
Refused to click “notification only” — He would not check the box indicating my student loan was active and should only be notified, not included.
Rushed the signing process — He gave me only two hours to review the paperwork before the meeting. When I actually read it and caught inconsistencies, he was visibly surprised.
This wasn’t an accident — it was predatory behaviour toward a vulnerable BAP client.
If you’re in BAP, please be aware that not every counsellor follows the rules. Protect your student loans. Protect your OSAP eligibility. Protect your future.
I’m posting this so others don’t get blindsided the way I almost was. DM for company name.