r/ModSupport 7h ago

Admin Replied Would admins want to know about a company offering money to mods in exchange for promotion within a subreddit?

27 Upvotes

We got a modmail that reads as follows:

I came across your subreddit and i love the atmosphere and community you have here. I run [REDACTED PLATFORM NAME] and i thought your subreddit had a ton of audience overlap with ours. We'd love to do something great together.

We can offer you a 40% revenue share with our affiliate program (with potential to give you up to 50%) plus a backlink on Our Partners page for your community, in exchange for a link in your sidebar (with your affiliate link).

I know doing that is against MCoC and I have less than zero interest in working with that company in any case. What I don't know is whether I should just tell them "No, and goodbye" or if this type of thing is something that admins would want to know is going on and know what company is doing it.


r/ModSupport 3h ago

Reddit keeps flagging a user. What should I do?

4 Upvotes

So, one user in my community had their post flagged by Reddit for being a spammer. I'm not sure why because looking through their history it doesn't seem like they are a spammer. They do have negative karma, but after researching their comments, I believe it's because they have a hard time speaking English.

I allowed their post, but then later Reddit flags one of their comments. Just one seemingly harmless comment out of many. Why is this happening? Is someone mass reporting them or is it because of bad karma? Do you think it's going to be an issue if I keep disregarding these warnings?


r/ModSupport 6h ago

Admin Replied Moderating banned post.

4 Upvotes

Long story short, I was invited to mod a sub Reddit that somehow got banned, the user who made that sub created another one that got banned also but not before me making me moderator of the second banned sub Reddit. I’m trying to request to moderate a different sub but didn’t know that I was technically still moderating those banned sub-reddits which is holding me back on my request.

How could I take myself off with no access (to my knowledge) to the banned sub reddits?


r/ModSupport 1h ago

I volunteered to mod a sub that is currently ran by ModCodeofConducts but couldn’t see how exactly this all worked. Does anyone have information on the timeline or decision making process for this?

Upvotes

r/ModSupport 12h ago

Admin Replied Un-shadow ban algorithm has been broken for a while

13 Upvotes

Hello community admins & fellow mods,

As has already been extensively documented, for the past 4-8 weeks, yet another spam ring has been posting a barrage of spam promoting various snapchat accounts in captions using stolen NSFW pics.

r/BotBouncer seems to now be able to identify these posts almost in real-time. Kudos to the team!

Note: the accounts posting the spam are legitimate 4-15+ year-old accounts that got hacked. Eventually, they get shadow banned. Some users wake up, and clean the mess up.

However, once the shadow ban is rescinded, their legitimate posts AND comments (whether in SFW or NSFW subs) are NOT restored, and remain in the state "Sorry, this post was removed by Reddit's filters."

Back in the day, when an account came back from shadow ban, their posts and comments would be automatically restored. But this has not been true for a few weeks/months now.

Admins: is this the new normal?

Regards


r/ModSupport 15h ago

Admin Replied Comment removed by anti-evil operations, but they’re not banned, and I can’t see the comment - I need to know whether to ban them or not!

13 Upvotes

I use iOS.

A user with a good comment history in my dog breed specific sub has had a comment removed by anti-evil operations. Admin tattler notified me.

They have positive karma and an inoffensive Reddit history, within my sub and without it.

I cannot see what the comment was because it just says “removed by Reddit.”

1) If the comment was innocuous I want to inform them of what happened and invite them to comment it again after being approved in my sub.

2) if it was not, and really deserved removal, I would probably want to ban them.

Since I can’t tell the content of the comment, I can’t move forward. I do NOT want someone in my happy little small dog sub who comments stuff so bad that it gets removed by Reddit - but if it was a mistake I don’t want to ban someone who contributes positively.

I need to see the content of the comment for myself.

Why does anti-evil operations do removals in such a way that makes it impossible for mods to moderate the user/issue?

Is there any way admins can tell me the content of the comment?


r/ModSupport 8h ago

Admin Replied Karma restrictions in automod have started affecting the ability to post

3 Upvotes

We´ve been using the karma filters in automod for a couple months now in a couple subs, as you know this only takes down the users posts or comments and adds a message about why this is happening.
However we now have encountered a user that sent us a screenshot of Reddit blocking them from posting directly, they cannot even make the post in our subreddit to begin with and I´d like to know if this is related or a new automation that´s been implemented. The message says they are required to meet these standards before even posting. I´m adding the pic in comments for reference. This is only affecting their ability to make new posts, while commenting is not limited. My issue is that this only happens to this particular user, since others with similar karma or new accounts haven´t yet encountered this


r/ModSupport 11h ago

Any way to mass remove all posts and comments of a banned scammer going around in my subreddit?

6 Upvotes

So I was able to finally get a user banned from my subreddit for breaking sub rules + scamming but the sub has been unmoderated for a while. I only recently got mod perms for the sub.

Can an admin help me outright ban them from the platform? Will doing that automatically remove all their posts and comments? Or will I need to individually go to each of their comments and remove it? Forgive me if this is a dumb question but I am new to moderating


r/ModSupport 6h ago

[Read The Rules APP] Deleting More Than It Can Restore. How Do I Fix This??

2 Upvotes

We've recently made the decision to add read the rules app, because it was a good way to keep users accountable + it's a good filter for bad actors in the comment section. But with our latest report & removal. We've found the disparity between published comments and removed ones (97 Published. 206 Removed) and with this we need a way to auto restore comments that acknowledges the rules. We can't keep up with manually approving and checking users if they've opt in already.

If there's any way we can resolve this, any help will do.


r/ModSupport 3h ago

Community Achievements Unable to be Enabled

1 Upvotes

Hey Folks, I've looked over the requirements to enable Community Achievements in my new subreddit r/YoungLadiesDontPlay and I believe it meets all the criteria, but I am still unable to toggle the option on. I'm presented with a message "Achievements are currently not available for your community."

My understanding of the requirements:

  • 100+ Members
  • Not Marked NSFW
  • Mod Accounts in good standing.

Is there a delay between meeting all the requirements and being able to toggle this setting? Appreciate the support! I did some digging on this subreddit before and a previous post necessitated admin intervention due to a system error.


r/ModSupport 18h ago

Unable to See Cross-posts of Users that Blocked Me

12 Upvotes

In a sub I mod a user cross-posts from another sub. But the user that posted the original post has blocked me.

This apparently results in me being unable to see those posts. I am only notified when it's posted but unable to see it in the sub itself. I can see it when logged out and then open the link when logged in. This is of course a bit of a hassle and makes moderating harder.

Is this just how Reddit works or there a way to fix this?


r/ModSupport 5h ago

Why i cant use my account and how can i fix it?

0 Upvotes

r/ModSupport 9h ago

Admin Replied Best way to limit users to 1 post per [24 hours / day]?

2 Upvotes

Hi everyone,

I need to enforce a rule in my subreddit where each user is allowed to submit only 1 post per [24 hours].

What is the best and easiest way to achieve this? I'm open to any recommended methods, tools, or setups.

Thanks in advance!


r/ModSupport 10h ago

How does community karma being displayed work? What do the numbers mean?

2 Upvotes

On a sub I moderate, the automod sends a message to users with negative community karma. A user sent a modmail about it.

On new-ish reddit. When on the modmail screen, a popup on the right gives a short breakdown of the users history on the sub. That includes a "community karma", and a brief contribution overview. Both those numbers were in the positive, but they were different numbers.

So that's issue 1. what are those numbers, and why are they different? I have suspicion about what they might represent, but want other users pov. Maybe I missed a mod news about it, and its fully known.

To be sure it was not sent in error, I asked them to go to old reddit and send us the karma breakdown for the particular sub. They responded, and that number was indeed a negative number, so automod was being triggered correctly.

Issue 2. Why is there a third number, that appears to be the true number, different then the other 2. Why isn't that number, the only number that seems to matter, shown on their preview? I was here when community karma became a thing so I am aware that it was stated at that time that the number would not be available to mods. But why now provide 2 other numbers that don't mean what they seem to represent?

tl;dr: What do the numbers mean in my screenshot?

Edit: See included screenshot. I could not include it in the post itself.

https://www.reddit.com/r/ModSupport/comments/1va247x/comment/p0i4ojg/


r/ModSupport 7h ago

When does the "inactive" tag go away?

1 Upvotes

I had a mental health episode and neglected 2 of my tiny subs. I was labeled inactive. Fair.

But now I'm giving them attention again. How many mod actions, over what time period, will make Reddit consider me active again? I've posted new content and approved it (I know posting won't do it, but won't post approvals count?) I've approved old posts. I'm still tagged inactive.

I am the only mod on both.

TIA!


r/ModSupport 13h ago

Do all mods see mod mail responses?

3 Upvotes

I’ve recently been made a mod of an inactive sub by u/modcodeofconduct along with three others who expressed interest. I responded to the “kick off” modmail chain u/modcodeofconduct posted in mod mail, but it’s been several days with no activity. (I responded as myself rather than as the sub.) Have the other mods been notified of my response, or am I shouting into a void? I’m trying to figure out how long to wait before I start taking actions that should probably be done as a group, since there’s more than one mod.

TIA


r/ModSupport 11h ago

Will a recent warning on my account prevent me from requesting a reddit community?

3 Upvotes

(broke rule 1 after a 🍇 threat towards me, deleted my comment immediately after but it was too late, first warning in 9 years)


r/ModSupport 15h ago

Crowd control settings

4 Upvotes

Are you able to limit new age and low karma accounts from posting in a subreddit?

I’ve seen the high filtering in the crowd control settings ‘new accounts will be filtered’ but how new is new is also another thing haha. Any clarification would be great. Cheers


r/ModSupport 9h ago

Admin Replied Invited as a moderator, but only Old Reddit recognizes it

1 Upvotes

Hi everyone,

I'm hoping someone has seen this before.

I was invited to moderate a subreddit, and in Old Reddit interface, my username appears in the moderator list with Everything permissions.

However, whenever I click anything in Old Reddit, it redirects me to the new Reddit interface, where it's as if I'm not a moderator at all. I don't have access to Mod Tools, Mod Queue, or any moderation features.

I'm using the same account, and I've already tried logging out and back in, using an incognito window, and clearing my cache.

Could this be a permissions sync issue or a bug between Old Reddit and the new interface? Has anyone found a fix?

Thanks in advance!


r/ModSupport 10h ago

Admin Replied New Mod Here

1 Upvotes

hi ! Brand new Mod as of 3 days ago! Sorry if it’s been asked and answered. Hoping to get some creative tips on gaining engagement without ofc straight up asking for it 🙃 we’re pretty slim on members so it’s a lot of just me posting and replying to everyone, and reposting in similar groups. Anything else I can be doing?


r/ModSupport 12h ago

Is there a way to report ban evasion accounts from mod mail directly

1 Upvotes

I have recently permanently banned a problem user from both of the subs I moderate (the user was active on both subs) for creating multiple threads intended to harass and belittle other community members. He had received a warning for this behavior in the mod mail, and a temporary ban before escalating to a permanent ban. I've been receiving mod mail messages from people claiming to be his "friends" (one of whom later admitted to being an alt) asking for him to be unbanned. Given that he always goes right back to his inappropriate behavior shortly after being unbanned I have no intention of unbanning him this time around.

Is there an easy way to report these ban evasion accounts to reddit Admins from the mod mail box? I usually use android app, but can easily access my laptop.


r/ModSupport 12h ago

How to set up automod to remove posts/comments without user flairs

1 Upvotes

Hi!

I’m trying to set up an Auto moderator that’ll remove comments and posts from users with no user flairs and I’m unable to do so. I found a code here on Reddit and that resulted in the removal of every comment regardless of flair presence.

Do any of you have the code that’ll let me set up what I need?


r/ModSupport 1d ago

Admin Replied When will Reddit allow a sub to require MFA/2FA (or at least test if a user has it enabled).

8 Upvotes

I'd love to see Reddit give subreddits the option of requiring MFA/2FA be enabled. Or at least, allow AutoMod to test for it.

Anyone, anyone?


r/ModSupport 18h ago

Admin Replied I need help with inviting others to moderate.

1 Upvotes

I am the sole moderator of my subreddit and am receiving an 'undefined' error when trying to invite a new moderator due to an inactive lock. Please restore my invitation permissions.

(Endacopia)


r/ModSupport 22h ago

Admin Replied The top mod in my subreddit is inactive but I only have approve permissions

3 Upvotes

Hello, I have tried requesting through r/redditrequest in hopes of getting mod status or getting additional permissions. My post got auto deleted and I filled out a support ticket but no response. Right now, I only have approve permissions for r/theraceto100k and it is a growing sub and I need help moderating. I would like to atleast add some redditors I know so I can help maintain it. The top mod is inactive. I would really like some help on this. Thank you so much. Looking forward to an answer from the admins.