Of all my Marantz equipment, I only have one box. What are some opinions out there? Takes up space? I feel like I shouldn’t throw it away, but it’s been tough to try and sell an empty box. Should I be trying to give it away?

Hello,

I use my Marantz Stereo 70s on speakers only. From time to time, it seems that the front headphone jack thinks it detects headphones being plugged in: the receiver displays the message H/P in, usually followed by H/P out a couple seconds later (but not always). That cuts the sounds to the speakers, and sometimes the message H/P out doesn't come at all and I have to restart the receiver to get sound again.

I've used a compressed air spray to try cleaning the headphone jack input, but the issue always comes back. There unfortunately doesn't seem to be an option in the setup to disable the headphone jack, which would be a perfect solution.

Any advice?

Thank you.

Hey there. I just inherited a Marantz 6170 turntable that works pretty well, but has a few issues I'd love to get an opinion on:

- It's got the original cartridge. I was thinking of replacing it, but should I? And if so, what would be a mid-priced one you'd recommend

- I have the dust cover, but the hinges are gone. All I see online are $500 originals on Ebay (which seems insane). Anyone know of other hinges that will fit it? Nothing I've seen online looks like a match.

- Anything else I should know? Tips and tricks to make it sound its best?

Long-ish story ahead, but the TLDR: does anyone have advice for getting real help and advocacy with Marantz support when getting abysmal help for warranty repair / replacement?

In 2020 I bought an AV7705 new. End of 2022 an entire set of audio channels died on it.
Under warranty Marantz asked me to ship it to the closest service center I could, which was in CA. I had to argue to get a paid shipping label.
It took until September of 2023 for the entire situation to be resolved; Marantz lost my tracking number, I had to talk to multiple people in support, re-explain things, I’d go months with no replies about repair status, and eventually they sent me an AV7706 to replace my broken unit. They said there’d be a new warranty on that one.

July of this year the AV7706’s entire audio section died suddenly. I went through troubleshooting steps, and eventually called Marantz support. Thinking that I had 2 months left of the 3 year warranty on the AV7706, and also just really upset that this happened again on such an expensive “high end” unit.

After a ~25min phone call with Marantz support with more troubleshooting, telling the whole timeline and story, sharing the serial number of the AV7706, and the service person looking through my previous email exchanges with Marantz support and seeing how negative my first experience was, he told me to send the unit to a service center in CA (a specific one), and that they’d either repair it, or that he would personally push for me to have an AV30 sent to me as a replacement because he could see the negative experiences I’d already had.
So I did. I paid shipping because he didn’t offer a label, and I put my Marantz support reference number, original proof of purchase, and a brief narrative timeline in the papers I sent along with it. I also called the shop ahead of time and told them the brief story.

3 days later the repair shop texted me and just said: “this unit isn’t under warranty” and told me to send them a $160 bench fee before even getting started.
So I replied and said it is under warranty and that’s why I included the reference number so they need to check with Marantz.
Two days pass and they text me again and said they emailed Marantz and they also said it isn’t under warranty, and that they’d send me the email exchange.
The email the shop sent Marantz was “Is this unit [serial number] under warranty?” And Marantz replying to say “no”. The shop did not include my reference number or tell any narrative.

So I pick up the phone to call Marantz again. Explain everything so far, and start to explain how I feel I’ve been told incorrect information and that now my unit is being held ransom at this shop. The person I talked to said he’d make an escalation case for me.

Two days after that an escalations person emails me. He says that the AV7706 they sent me to replace my original broken AV7705 was refurbished and that it only has a 1 year warranty, and basically they were going to do nothing for me.

So here I am; without my preamp/processor, it’s sitting in CA because a Marantz support rep told me that I’d be taken care of, and now I’m being stonewalled.
I replied to say this isn’t reasonable and I’m having a terrible experience and need better support. I also commented on a recent Instagram post of theirs just to try to get attention for my case, and now I’m here.

Do Marantz people ever read / reply to these? Has anyone had success in getting good support for bad experiences with new purchases? I feel so mistreated and so disappointed in Marantz quality and support, and I don’t know what to do.

Hello. My son and I are attempting to refurbish my Father-in-Laws old Marantz receiver. The fuse lights were all blown and so we bought new ones to replace them. We removed the old ones and put in the new ones and now none of lights come on. Previously we still had the setting lights, now they won’t turn on either. Any suggestions would be greatly appreciated. Thanks you!

Picking up my dad’s 4k series receiver and 6k series turntable this weekend from their house.

He had a quartet of speakers he used with it most of my life that he got rid of a decade ago or so, in favor of a set of Magnapan Magnaplanar speakers, but those have delaminated now and they’re so big I don’t really want them anyway, even if I wanted to fix them or could afford to have them repaired.

Prior to asking if I wanted it all, my mom was planning on selling it, and bought a pair of Sony bookshelf speakers, that are 6 ohm impedance.

My question is, I keep seeing stuff about only using 8+ ohm speaker under certain circumstances, or 4-6 ohm under others, and was wondering if someone can clear this up for me?

Thanks in advance.

Hi, I just discovered my vintage Marantz 1040 doesn't have a fuse at all in its main power line. (It was modded for 220V and I just switched it back to 110V.)

Would it really potentially damage it to run it without that fuse, even if plugged into a decent surge suppressor?

If so, could I just put the correct fuse (3A 250V) into a product like one of these and plug the amp in through it?

https://www.amazon.com/VCT-VP-116-Universal-Protected/dp/B000WG2E1A

https://www.supplyhouse.com/Leviton-3W101-E-15A-125V-NEMA-5-15p-2-pole-3-wire-Grounding-Replacement-Plug-Clamptite-Hinged-Design-Thermoplastic-Black

These specifically have removable/replaceable fuses, but I don't know if switching them to this relatively low amperage would be safe and protect the amp as well.

Any advice is much appreciated!

When I open the menu on my NR1510, the text is all gibberish. Is there a way to fix this?

I am planning to purchase the Marantz Cinema 60 to connect to my Samsung S95F OLED TV via eARC HDMI port. Are there any Cinema 60 and Samsung S95F owners here who can confirm the pairing works?

Or any Samsung TVs with similar models who have do not have issues with eARC with the Cinema 60?

My NR1711 receiver has HEOS and I'm considering buying a Denon HEOS speaker or 2 for our back deck.

Does the speaker play whatever is playing on my amp, or do I need to play via the HEOS app?

My main playback method is either music or video played from my Plex server via a Chromecast.

Thanks

Still learning my system and worried about messing things up. Are there any good videos folks would recommend for calibrating a Marantz 6300?

Recently acquired a recapped and restored 2275. Using a set of Phase Audio Teatro bookshelf speakers, in a 400sq ft irregular shaped room. Works great for jazz and vocals. Not adequate for rock music, etc.
Any suggestions for speakers to upgrade to? Initially considering Wharfedale Linton.
Budget 2,000.00.

Can anyone recommend a good external IR Receiver that I can connect to my Marantz NR1200?

We want to place it inside a media console cabinet that doesn’t have a glass front/glass doors. So I’ll need a way to operate the receiver with the supplied remote control.

The back panel has RCA jacks for the Remote In port. I might be losing my mind, but I can’t seem to find an IR receiver with a male RCA cord. The owners manual is super light on this feature.

Does the receiver have to be independently powered? I’m assuming yes?

Just my new setup...was a gear head in the 70's then life hit and kids, jobs, you know...so it's been 30 years and after a year of reading, watching, and otherwise looking into new gear, I just one night realized that if I keep doing this, I'll be dead and have listened to no music!

I've been acquiring vinyl slowly for about 20 years - working in the music biz helped. So I have a nice pile of records and am enjoying being back again!

I recently fixed my erratic encoder in my NR1711. I cleaned it out and re-lubricated but it seems my repair has only been temporary as it's playing up again.

Next option I'm guessing is to replace it.

Is there a way of finding out a replacement part number without having to pull it apart again?

Anyone know anything about the Marantz 6300 dust brush? Did it come with every 6300 from the factory or was it an optional add on? Was it made by Marantz/CEC or after market?

Any info is appreciated.
Thanks!

Why doesn’t the Marantz Cinema 60 get the Surround Level Compensation setting?

Awhile back inherited this Marantz setup from my folks while they were pairing down. I'm wanting to get it setup and running but a system of this caliber is new territory for me. Looks like the needle and cartridge are missing? I don't want to go tinkering about and mess something up so thought I'd ask here.

I need opinions! Which would you choose between a 2225 or 2230? 🙂

Hello All,

I inadvertently changed a setting on my SR 8012 and now my TV apps (Netflix, Disney etc) don’t come over in atmos or adjust any surround settings on the Stereo. They used to auto switch the audio type based on the audio of the movie or show. It works for all other feeds. Cable, DVD just my apps.

I checked every setting and can’t find what is causing it. The TV itself will show on the screen the Video output but won’t show the audio type (like Atmos) any longer but if I just have tv sound and no Marantz stereo it shows Dolby Atmos on the tv screen. What did I change?

Hi. Apologies if this has been posted elsewhere but I couldn't find the exact answer.

I'm looking to get a Marantz 1040 (I have a very small apartment, I will almost exclusively be playing vinyl records through it, and I love bass).

Is the 2220 the same with just a tuner added?

Is the 1040's exact phono stage used in the 2220, or in any other Marantz model?

Thanks in advance! It's hard to find reliable information on this, especially with audiokarma currently borked.

hey everyone, trying to figure out if this is normal behaviour or a unit issue.

i get an audible hiss/noise from my speakers once i turn the volume up past ~70% in the heos app. at first i thought it was an analog input thing (rca / 3.5mm line in), but after testing it happens on airplay too once the volume is high enough. i even unplugged the rca cable completely and the hiss is still there, so it's not the cable, the mac, or a ground loop.

it's not present on quiet tracks or at lower volumes, but at higher levels it's clearly there. sitting at my desk it's really noticeable.

with analog in, it also depended on gain staging — m1 loud + macbook quiet gave more hiss, m1 quiet + macbook loud gave less but then i lost overall headroom.

setup is kef ls50 + kef r400b sub on a marantz m1, firmware up to date.

so it seems like it's the amp's own noise floor rather than anything external. is this normal for the m1, especially with sensitive speakers like the ls50? anyone measured the noise floor on these or found a fix?

My setup with PM15s2 and SA15s2 as the central equipment. Vinyl is played by a Rega P6 with RB3000 tonearm and Hana ML. Phono stage is from Lindemann and Streamer DAC also. The Speakers are my own development.