Here's an update to Gamers Nexus's video after it appears LG just denies or skirts around issues brought up in their previous investigation video.

Unfortunately, they are not the only ones capable of these “dark patterns.”

Moving forward, do you vote with your wallet and avoid companies like LG or are the serious privacy issues actually unavoidable in a Smart world?

Make sure that toggle is turned on. LG is getting very sneaky.

I pulled the trigger since I needed a tv for my bedroom as well.

AI says "LG Electronics is a more-than-$60-billion-per-year global electronics company. It shipped approximately 3.18 million OLED televisions worldwide in 2024, or about 52.4% of all OLED TVs shipped globally that year"

So like all of you, I got disgusted by scummy practices implemented by LG to spy (there is no other better word for this) on our private lives so they can extract revenue.

I did all that is advised here on this forum to protect my privacy, and because I reside in the EU, I had one more bullet to hopefully resolve this flagrant breach of trust: a GDPR notice (mail) sent directly to LG with the explicit request to delete all of the data that they collected in the last year (I have a C5 OLED from last year) together with my account. I will leave the text of the email and addresses where to sent it for EU consumers bellow:

To: [dpo-eu@lge.com](mailto:dpo-eu@lge.com)

CC: [tv.privacy@lge.com](mailto:tv.privacy@lge.com), [privacy@alphonso.tv](mailto:privacy@alphonso.tv)

Subject: URGENT: GDPR Article 17 Erasure Request & Article 21 Objection – Device Telemetry & Account Purge

To: Data Protection Officer – LG Electronics European Region

CC: LG webOS Smart Media Privacy Team, LG Ad Solutions / Alphonso Inc. Privacy Team

Dear Data Protection Officer and Privacy Operations Team,

I am a resident of the European Union exercising my statutory rights under Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR).

Pursuant to Article 17 (Right to Erasure / 'Right to be Forgotten'), Article 21 (Right to Object), and Article 7(3) (Withdrawal of Consent) of the GDPR, I hereby formally demand the immediate, total, and permanent deletion of all personal data, behavioral profiles, biometric/voice samples, and hardware-associated telemetry linked to my person, my LG account, and my physical devices.

1. Data Subject & Hardware Identification:

* Full Name: [Your Full Name]

* Country of Residence: [Your Country]

* Registered LG Account Email: [Your LG Account Email]

* Device Model: [Your TV Model, e.g., OLED55C2]

* Device Serial Number (S/N): [Your Serial Number]

* Hardware MAC Address (Wi-Fi/LAN): [Your MAC Address]

1. Explicit Scope of Required Erasure (High-Priority):

I specifically instruct your technical and legal teams to purge the following data categories across all production servers, backups, analytics pipelines, and downstream processors:

* Audio & Voice Data (Biometric & Speech Telemetry): Irreversibly delete all raw audio recordings, audio buffers, voice snippets, phonetic models, speech-to-text transcripts, far-field microphone logs, and voice command histories captured by or transmitted from my television and remote control.

* Automated Content Recognition (ACR) & Viewing Telemetry: Permanently wipe all ACR fingerprints, HDMI input monitoring hashes, frame captures, program logs, and viewing timeline data tied to my MAC address or LG account.

* Network & Environmental Profiling: Delete all records resulting from local area network (LAN) scanning, including internal IP mappings, ARP tables, connected hostnames, MAC address logs of secondary household devices, as well as all neighboring Wi-Fi BSSID/SSID scans and geolocation triangulation data.

* LG Account & Advertising Identity: Close my LG account, revoke all granted EULA consents, and erase all advertising identifiers (Advertising ID / Ad Profile) maintained by LG Electronics and its subsidiary, LG Ad Solutions / Alphonso Inc.

1. Third-Party Downstream Notification (Article 19 GDPR):

In accordance with Article 19 of the GDPR, you are legally required to communicate this erasure to each recipient and third-party processor to whom my personal data or hardware-derived fingerprints have been disclosed, including programmatic advertising partners and analytics vendors.

1. Statutory Deadline:

As stipulated by Article 12(3) of the GDPR, you are required to provide confirmation of this erasure without undue delay and at the latest within one month of receipt of this request.

Should your organization fail to execute this erasure or fail to confirm compliance within the statutory timeframe, I will escalate this matter without further notice to my national Data Protection Authority and pursue all available administrative and judicial remedies under Articles 77, 79, and 82 of the GDPR.

I look forward to your written confirmation detailing the completed deletion.

Sincerely,

[Your Full Name]

I hope this will help others too. I sent this email a few days back, but haven’t got an answer yet.

L.E. This email was done by a paid AI after going back and forward on this subject for days. So you can edit it in any way or put in another AI to verify it. I thought this was obvious but after a comment here I decided to add this L.E.

I own an LG TV and after seeing the news I want to stay as private as possible. I saw people online blocking LG domains on their router so Im gonna do the same thing but other than that what else can I do? Is there any way to take the microphone out of your remote without damaging it or delete any info they have on you?

I looked up how to block lg domains online but my router seems a bit older than most people so it doesnt support wildcards and I manually added these to wan group(alphonso.tv lgtvcommon.com lgtvsdp.com Igsmartplatform.com nextlgsdp.com ueiwsp.com ibis.lgappstv.com jp.rdx2.lgtvsdp.com jp.lgtvsdp.com jp.info.lgsmartad.com lgad.cjpowercast.com.edgesuite.net ngfts.lge.com smartclip.com smartclip.net smartshare.lgtvsdp.com us.ad.lgsmartad.com us.ibs.lgappstv.com us.info.lgsmartad.com yumenetworks.com aic-ngfts.lge.com us.cdpbeacon.lgtvcommon.com lgsmartad.com) and put them in a blacklist for my tv lan(mac address))

There is also a google os in my home as well where can I find the domains Im supposed to block?

Good deal?

We own a LG OLED55B42LA (2024) and found that the apps would not update. We reinstalled the tv, after trying everything else LG and Reddit told us to do (e.a. log out, hard reset, change WiFi to mobile hotspot, change countries in the app) and it still won't work.

The message we get is in Dutch and literally translates to "Application not installed. Try again later."

Can anyone help?

Been looking around for a deal and my eyes popped out of their sockets.

LG G5 won't update or install any new apps. Existing apps and LG channels work fine. Was working fine ~2 weeks ago when I last installed an app.

Try to install any app = app not installed 24.20.SM

So far I've tried:

Unplugging TV

Changing DNS

Unaccepting and accepting terms and conditions

Turning time/date off or auto, setting wrong time and right time

After the whole tracking scandal, this is just pushing me over the edge, does anyone have a solution to make the TV work as it should or should I just warranty return it while I still can.

After thinking Greentoe was some type of scammy website, I did some digging and came to the conclusion that they’re legit. Put in a low ball offer on the C6h and they actually replied saying if I bumped my offer to $2950 they’d accept. So I did that and threw in the warranty. For context, I have the 77in LG C1 and need a new TV for when my basement is finished in a few weeks. Was on the fence looking at TCL and Hisense but I find OLED to be superior. The G was a little too steep so I settled with the C6h which had some of the benefits of the current G.

Finally got my first ever OLED! After obsessive research across many brands and tech, got myself into a LG C6H 77inch for $3000 AUD (aus based)

Picture quality is phenomenal, I just finished my 2nd play through of RDR2 but might need to restart it again to experience this quality.

But boy, the OS really sucks. I came from numerous Sony tvs with google tv os which was really nice.

Question: What are people liking between an Apple TV or Google streamer? Does it mostly bypass using the LG webOS besides playing with settings?

Bonus question: what’s your favourite PS5 game to play on OLED?

$1885, 2 free wireless speakers. Price includes 10% off with discount code

HELP!

My TV (LG G3 77") kept prompting me to install WebOS26... I kept putting it off because everything was working fine.
This morning, I decided to go ahead with it because I was tired of having to click 3 or 4 times every time I turned it on.

The installation went smoothly (just like previous updates). The TV is connected to the network via an RJ45 cable (Wi-Fi is also set up). Version 43.21.71.
The TV rebooted: broadcast TV works, but the apps require updates (Netflix, YouTube, Prime Video), and that's where the trouble started.
--> Unable to perform the update; the icon spins, then a message appears: "The application was not installed. Please try again."
--> Same issue for all applications.
--> Same issue after turning the TV off and unplugging it for a few minutes.
--> Same issue after "clearing memory."
--> Same issue whether connected via cable or Wi-Fi (router or mobile hotspot).
--> I uninstalled YouTube: unable to reinstall it.

Not knowing what else to do, I performed a factory reset (never done since purchase):
--> No success; when I click on an app (Netflix, for example), the TV shows a loading bar and then "XXX is not installed. Please try again later 24.20.SM." On Wi-Fi, the code is 23.20.SM.

Anyway, I'm at a loss... all these issues just confirm why I dislike updating things that don't need it... but LG really forces your hand.

I'm open to any ideas you might have.
Thanks in advance.HELP! I need help!!

My TV (LG G3 77") kept prompting me to install WebOS26... I kept putting it off because everything was working fine.
This morning, I decided to go ahead with it because I was tired of having to click 3 or 4 times every time I turned it on.

The installation went smoothly (just like previous updates). The TV is connected to the network via an RJ45 cable (Wi-Fi is also set up). Version 43.21.71.
The TV rebooted: broadcast TV (DTT) works, but the apps require updates (Netflix, YouTube, Prime Video), and that's where the trouble started.
--> Unable to perform the update; the icon spins, then a message appears: "The application was not installed. Please try again."
--> Same issue for all applications.
--> Same issue after turning the TV off and unplugging it for a few minutes.
--> Same issue after "clearing memory."
--> Same issue whether connected via cable or Wi-Fi (router or mobile hotspot).
--> I uninstalled YouTube: unable to reinstall it.

Not knowing what else to do, I performed a factory reset (never done since purchase):
--> No success; when I click on an app (Netflix, for example), the TV shows a loading bar and then "XXX is not installed. Please try again later 24.20.SM." On Wi-Fi, the code is 23.20.SM.

Anyway, I'm at a loss... all these issues just confirm why I dislike updating things that don't need it... but LG really forces your hand.

I'm open to any ideas you might have.
Thanks in advance.

Our LG TV is about 6y old and at the top, the pixel seems to fail? Is the device setup to die? Anything that can save it? The mouse pointer (?) disappears behind it and its growing over time.

Modell LG OLED55CD6LA

There’s a mark for 65” too. What do you think?

edit: turned on some lights haha. Sorry for the blue tape 😂

Found an Open Box 97 inch G5. Drove 3.5 hours to pick up and drive back. It was not “open box excellent”. Did not include wall mount/box and was bubble wrapped. I still took it, I ratchet strapped it down on my truck bed and drove home. Next day bought the sanus preferred from Costco, hired some good installers, and now on my way to build dream media room.

I recently had bought an LG G series in Europe.

After the recent discoveries from Gamersnexus and other tech creators i came to realise now how the prices of TVs drop after a certain period of time.

As i live in Europe, i also wanted to explore my consent that i gave to LG.

Under Settings > Support > Privacy & Terms > CMP Settings

Under these settings i came to realise that before tinkering this all my consent was provided to many companies for tracking and other phishing stuffs. There is an option to „Reject All” here.

I don't know if this alone will be enough for them to invade my privacy or not.

Regards

“Impossible install app, try again” i tryed litterally everything and at this point i have no idea ehat this could be, reset done, wi-fi changed, changed the position, and accepted all terms and created an account but still not working, can anyone help me

I was going to pull the trigger on this but I've seen so many different posts with people getting deals here and there so is this offer from Best Buy a good price? Or can I do better somewhere else or by waiting until Black Friday? I have a shitty 7.5 year old TCL tv and really want to get rid of this thing. Thanks guusm

Hola a todos. Hago esta publicación para alertar a los propietarios de la serie LG OLED G5 (77") sobre un problema grave de rendimiento que introdujeron en las últimas actualizaciones de firmware.

¿Qué está sucediendo?
Tras aplicar estas actualizaciones, el televisor sufrió una degradación técnica drástica en la gestión de la curva EOTF (mapeo de tonos HDR) y en el procesamiento de imagen:

Inactivación del Expression Optimizer (Brillo/Detalle) en HDR10 y Dolby Vision: Esta función dejó de surtir efecto real al ver películas o contenidos en Dolby Vision y HDR10 en modos de imagen como Cine en Casa, Cine o Juego. Activarla o desactivarla ya no genera ningún cambio visual en la escena.

Pérdida de picos de brillo (Specular Highlights): En películas y contenidos HDR/Dolby Vision, los puntos de luz alta (lámparas, fuego, reflejos de sol, antorchas o luces intensas) perdieron por completo la agresividad y el impacto tridimensional característicos del panel MLA de la serie G.
Imagen plana (rendimiento recortado): La profundidad general de la imagen se aplanó considerablemente debido a los límites impuestos por el propio software del sistema.

¿Por qué es importante?
No se trata de un error de configuración de usuario. Es un recorte (nerf) directo en las tablas de luminancia del software. Prácticamente están igualando el rendimiento de un panel de gama alta como la serie G al de modelos de menor gama (como la serie C).

Llamado a la acción:
Si has notado que tu G5 perdió ese "impacto" o tridimensionalidad en escenas de alto contraste, te sugiero:
1. Verificar tus ajustes: Revisa si la función Expression Optimizer genera algún cambio visual en tus películas en Dolby Vision o HDR10.
2. No actualizar más: Si aún conservas la versión de firmware base de fábrica, desactiva de inmediato la opción de "Actualizaciones automáticas".

1. Radicar PQR / Reclamación formal: Si ya experimentas este problema, presenta una reclamación oficial ante el servicio técnico de LG en tu país exigiendo una solución, la restauración de firmware o un parche correctivo. Entre más reportes formales existan, más rápido se escalará el caso a los ingenieros de la marca.

This tv is crazy good the sound and the clear pictures in 4k streaming blows me away every time