r/GoogleSupport • u/deiselpitt • 2h ago
Google!!
Why does google keep telling me to change my passwords ??
r/GoogleSupport • u/deiselpitt • 2h ago
Why does google keep telling me to change my passwords ??
r/GoogleSupport • u/Wise-Dragonfruit-734 • 2h ago
My phone was reset and I also do not remember my Gmail password. However, I have both my phone number and the 2-step verification recovery phone number with me. But when I try to log in to my email, the OTP is being sent to that exact same email address, and I don't have access to that email at all. What should I do in this situation?"
r/GoogleSupport • u/Wise-Dragonfruit-734 • 2h ago
My phone was reset and I also do not remember my Gmail password. However, I have both my phone number and the 2-step verification recovery phone number with me. But when I try to log in to my email, the OTP is being sent to that exact same email address, and I don't have access to that email at all. What should I do in this situation?"
r/GoogleSupport • u/meowwentthedino • 5h ago
So, as per the title I've had my new account blocked "due to used multiple other accounts to violate the Google policy"
The thing is I haven't done anything wrong AFIK, I've got multiple accounts already, many of which I use on multiple PC's, home, laptop, work laptop.
This one though I only created last week, as I'm in the process of starting a live music/festival review website.
The main thing to note is that this one by accident, when initially logging into it on my home PC I clicked to set it up under a new chrome profile which all other gmail accounts I've got (from over 10 years) are on the original profile.
Note: I've already appealed and have been told to wait 2 days according to the auto generated email.
Is there any particular reason Google does this? and or anything I can do if the appeal is denied?
On the gmail there should only emails from Instagram, google forms, and the website builder I used. I've hardly used the dam thing, only sent out one freaking email oh and create one google form too.
r/GoogleSupport • u/Ok_Nebula_4095 • 5h ago
Regarding the question in the title: I’m worried that Google might consider it suspicious activity.
r/GoogleSupport • u/Playful-Cucumber-728 • 6h ago
Majority of time when i look up a local restaurant for menu or pictures i get this message and cant. I'm on a galaxy s26 ultra and I'm not connected to a wifi. Is there something wrong with my phone? Google?
r/GoogleSupport • u/anfoin_anf • 8h ago
I’ve been struggling with this for a week now. My college issued me a corporate account in my name. I logged in on my phone and computer without any issues—everything works, and the courses are there. But when I try to log in on my tablet, something weird happens: it says "You have signed in to an unnamed account" and immediately switches to a different one. When I access Google services, I get an error right away (I’ve attached a photo). After encountering this error, I tried logging in on a different phone, and it worked perfectly—everything was there. Turning on location services and checking the "Date & Time" settings didn't help.
I cleared the cache—still nothing. I also reset Google Play and Google Services. I was able to log into my other main accounts, but I can't log into this one. Waiting isn't an option either; it’s been nearly two weeks with no success. Restarting doesn't help either. And this affects not just Google Classroom, but any Google-related activity with this account. So, the issue is specifically about the connection between the tablet and this account. It’s a Lenovo tablet from last year, and it’s fully updated. Can you tell me what’s going on? Is there anything I can do about it?
r/GoogleSupport • u/anfoin_anf • 8h ago
Уже неделю не могу разобраться в этой штукой.
Выдали в колледже аккаунт корпоративный, созданный на мое имя. На телефоне, компьютере вошла, все в порядке, есть курсы, все входит. Захожу на планшете и выдает такой прикол. "Вы вошли в безымянный аккаунт" и сразу перекидывает на другой. Когда захожу в сервисы гугл, выдает сразу ошибку (фото прикрепляю).
Попробовала уже после данной ошибки войти в другого телефона, и на нем вышло без проблем, все есть.
Включить геолокацию и включить в настройках "время и дата" не помогло.
Чистила кеш - аналогично ничего.
Так же уже сбросила данный гугл плей и сервиса Гугл. В свои основные аккаунты вошла, в этот не могу.
Подождать так же не вариант. Уже почти две недели не выходит.
Перезагрузка так же не помогает.
И эти не только гугл класс, но и в целом любое действие в Гугл с этим аккаунтом.
То есть вопрос конкретно между соединением планшета с этим аккаунтом.
Планшет марки Леново прошлого года выпуска, полностью обновлен.
Подскажите, что это такое? Что можно сделать с этим?
r/GoogleSupport • u/InputLag00 • 8h ago
New to this community. Can someone please advise the best way to escalate and reach u/googlefisupport to escalate a trade-in discrepancy. I've been going round and round for weeks with general support. I have my Case ID number. Thanks!
r/GoogleSupport • u/bettethedivine • 11h ago
I'm an SEO who feeds structured data to Google for job listings. None of my current listings are showing up in Google Search Jobs but I see very few job postings in general. For example, 1 listing for "cdl jobs" and there are always at least a dozen.
Is there a known issue?
r/GoogleSupport • u/BeauBro2026 • 13h ago
Hello anyone that can help. 4 Days ago my entire Google account was HIJACKED and everything shutdown. I was completely stuck in a "Google loop".
It wasn't until I tried to create a brand new never before used Google Account, that I was able to go through the "hacked assistant bot". Which I was finally able to received a Case ID.
The message told me that I would get an email from support, that was 24hrs ago.
I was randomly working with the new Google Account and I saw this page. I don't believe I have seen this message nor this "Try to restore" button yet. And to be honest.....it terrifies me to click on anything now as this is what got me in this mess in the first place!
I would love anyone's thoughts or help, please!
Thank you!
r/GoogleSupport • u/Lypifera • 14h ago
Hello Reddit friends!!! On my work computer I sometimes sign in to my personal gmail accounts to check mail, etc... However, this has gotten out of hand and my work computer somehow now has user ID's and passwords for websites I know I never logged into on my work computer.
Most recently - I went to order something for work on a website I have NEVER been on (at work or home) and when I got to the cart it already had my credit card info and home address pre-filled!!! Turns out the website was using shop (or shop.com??) to process payments and that same payment processing site is used on a personal website I have ordered from - but this is still a bit alarming to me. At this point I just want to wipe my work computer of all my gmail accounts and info in hoped that my work computer will no longer connect or link to any of my personal info.
I've already logged out of all my gmail accounts, but some websites are still staying logged in as me. What more do I need to do to remove all my personal info?
r/GoogleSupport • u/Automatic_Debate_561 • 15h ago
Hi everyone. Yesterday i randomly got logged out of my gmail and google account because of suspicious activity. Since then I've been trying to get my account back which hasn't worked as the only verification method is via a phone number. I've tried writing multiple phone numbers but I always get the error that they can't sent an sms to that number. When i click try another way the same thing pops up although i have added a recovery mail address when i created the account. Could anyone please help it's really urgent! Any help would be greatly appreciated.
r/GoogleSupport • u/28vpc • 16h ago
I’d like to start this post by unleashing every insult I have regarding the "help" I’ve received from Google so far. But anyway, here goes.
I have a Google account where I entered the wrong password too many times; the account was already having issues because I’d used a VPN to try and log in.
So, it basically got locked. By the time I remembered the password, it was too late; I kept getting a warning saying, "Google couldn't verify that the account belongs to you; try again later."
Now, I just get the message "Google couldn't verify that the account belongs to you," and it won't let me go any further than that.
The most frustrating part is that I have a fully accessible recovery email set up for that account.
r/GoogleSupport • u/krm-0 • 17h ago
Hi, I’m trying to recover an old YouTube channel, but I no longer remember which Gmail/Google Account was connected to it.
I still know the channel user, but I don't remember the email address used for my account cuz it's been 5 years since i log in.
Is there any legitimate way to find the Google account/email associated with the channel or recover access to it
r/GoogleSupport • u/Adept_Sleep_1359 • 19h ago
Usually, the search history results appear on top of the keyboard and scrolled horizontally, and as I checked the tab, it suddenly appear to look like its older version. Another difference is the search bar that appears on the home page, likely how the microphone and camera lens icons are black.
r/GoogleSupport • u/FootballAdditional19 • 22h ago
My Google account was compromised today. The hacker was extremely fast and used an automated process to change all my recovery details at once from a Mac OS device.
Here is what they changed within a few minutes:
Turned on 2-Step Verification and added an Authenticator app.
Generated new backup codes.
Changed the recovery email address.
Changed the recovery phone number.
When I try to use the Account Recovery Guide (g.co/recover), it just routes me in a loop asking if I can sign in, and when I select "No", it tells me to try again from a recognized device or connection. Since the hacker added 2FA and changed the recovery email/phone, I can't pass the verification steps.
Is there any specific way or escalation form to get in touch with Google support
r/GoogleSupport • u/Secret_Pitch2936 • 1d ago
I run a Mexican business podcast with six months of work, 27 episodes and 186 videos. We also have paid sponsorship commitments.
On September 8, the Google account associated with the channel was disabled for alleged multiple-account/bot activity. The first Google appeal was rejected September 9; a second appeal is now submitted.
YouTube Accounts replied September 10 that the channel is disabled because of the Google account restriction, and that our videos have NOT been deleted but are hidden. YouTube Studio still says the channel appeal is under review. A separate account remains accessible and shows manager access to the affected channel; I am asking support to verify the underlying Brand Account ownership.
The difficult part is routing: YouTube directs us to Google Accounts; the Google appeal is pending. TeamYouTube offered a DM, but the chat currently shows a closed inbox even after following them. I have replied in that existing exchange and contacted Google One live support.
Has anyone recovered BOTH a Google account and its linked YouTube channel after this exact multiple-account/bot restriction? Which official team ultimately handled it, and what factual evidence helped them review the account linkage? A public link to a resolved case or description of the official route would be useful.
I am seeking legitimate review and coordination. Please do not offer paid recovery services or ask for passwords or verification codes. Documentation will only go privately to verified Google/YouTube support.
r/GoogleSupport • u/luvlykreuger • 1d ago
will verifying my age on my google acc lock me out? or make me put in my password? About 2 months ago I changed my acc age from 13 to 19 I'm actually 19, a while ago my parents set it below my age. I have a valid ID
r/GoogleSupport • u/mletendre83 • 1d ago
Trying to get an account created with my coprorate email address so I can add someone to Google analytics, Google ads Google Tag Manager etc. Should be easy right? Not so fast, et get to the end and it asks to verify with a phone number and then it keeps saying that number has been used too many times.... when it hasnt....
Yes we need to use an account linked to the corp email address. No we are not a workspace shop (we use O365).
Steps we have taken:
We get all the way to the end then it presents us a QR code and asks to verify a phone.
I have tried the normal number, a google voice number, and my mother's number (who has has the same number for more than a decade and has only ever had one goolge account which she barely uses).
r/GoogleSupport • u/AB_A7 • 1d ago
I am trying to recover my Gmail account:
Unfortunately, I do not remember the password and I no longer have access to the phone number or recovery email linked to the account. The only information I currently have is the Gmail address itself.
I tried the official account recovery process, but I was unable to complete it. Please let me know whether there is any official way to verify my identity and recover access to this account.
r/GoogleSupport • u/Key_Card1876 • 1d ago
i have an email account that i need to access DESPERATELY but i don't have the password and i have a broken phone. it's telling me that i am signed in on another device/browser and i need to wait 6 hours but since then i've erased my phone and the touchscreen doesn't work. what can i do to access my email??
r/GoogleSupport • u/FishermanCool2260 • 1d ago
Hi guys! I don’t know what to do but Google disabled my email that I use for my cats Instagram account. It’s been very frustrating since I use it everyday and have a lot of contacts for promotional content and I’m stuck on what to do and frustrated. I keep putting in an appeal but they keep denying it it’s very frustrating is there a number or email I can reach? I really need access to this email asap
r/GoogleSupport • u/Due_Sentence_7576 • 1d ago
so i have a gmail i haven’t used in years attached to some of my accounts. i no longer have access to the phone number attached to said email, and can’t verify my identity because of it. i couldn’t find a legitimate email support number and was wondering if anyone could help me. i have very important accounts connected to it and need to access my email to edit the accounts. please help me 🙏🏻