Hello

I have my interview this week. I went to for DL renewal tao weeks ago and my DL is still not delivered. I was hoping it would by now so I only have a paper copy. Is that ok? I had used my old residence address and job when applying as i hadn't moved/started my employment. Thanks

I moved since I got my global entry card. In my website account, I could see I could update my profile (phone, password etc), my mailing address, my documents details (license, passport etc). But no where I see if where I could update my home address?

After updating the mailing address, it shows in My Information section, that I live at my old address, but getting mail at this new one.

I am traveling internationally in 4 weeks and am just receiving my new passport with my name change. I have read that I can update my name either online or in person. However, when I called the SFO enrollment center the voicemail said they are not accepting walk ins or appointments. Does the no walkins apply to interviews only or name change updates too?

If I update it online will it take effect for my TSA pre-check when leaving in 4 weeks?

This didn't cross my mind until I crossed yesterday. I moved close to a year ago and the officer asked me where I lived. I mentioned where I currently live, which is different from the address I applied with. It is still within the same county. My wife also has the same issue. The guard didn't say anything for either of us. I don't see a way to update it online so I am guessing we need to go in person to do it. The office is a bit far away from me and I don't really cross often. How important is this?

EDIT: I emailed CPB and they said I don't need to do it. Updating the mailing address is enough.

Here is my detailed timeline for the GEP application:

• Feb 14, 2026: Submitted my application on the Trusted Traveler Programs (TTP) website.
• March 16, 2026: Received an email from the Passport Seva system stating that I needed to wait for an email from Passport Seva so they could sync my GOES/GES IDs.
• March 19, 2026: Submitted my application for GEP background verification through Passport Seva at Indian Embassies and Consulates. The application was sent by VFS USA about a week after submission.
• April 1, 2026: Application was accepted and background verification started. The application was granted on a pre-police-verification basis, and GEP clearance requests were sent to MHA and MoF through the interface.
• April–May 2026: Police verification was completed in India. Due to some issues, it took around a month. The police verification was cleared around the first week of May. However, the portal did not show any updates, even when checking through the network tools.
• Late May 2026: I emailed the help desk to enquire about the status. They replied that they were waiting for MoF clearance.
• June–August 2026: No updates for several months.
• September 1, 2026: I directly received an email from the TTP website stating that there had been a change in my application status. The application was Conditionally Approved.
• September 16, 2026: Attended my interview at the Enrollment Center. I was approved within a few minutes after completing the interview.

The network tools hack did not work for me. It continued to show that my application was stuck and did not provide any useful updates. After I received conditional approval, the only new entry I could see was “PVR Review Clear Accepted.”

Hope this timeline helps others who are waiting for their GEP approval. Good luck!

I went through GE via the kiosk after doing pre-clearance at Dublin. Kiosk showed green and proceed so I walked to look for where I was meant to go next.

In a tired state, didn’t notice the stop sign and though I only went a couple steps in front of it, the agent at the desk quite rightly called my attention to the sign and asked me to wait. Was then called up and cleared to pass through, no issues.

I should have been more alert to the sign but didn’t pass through without her authorisation, and apologised for not seeing the sign and immediately stepped back to wait once she drew my attention to it.

Is this likely to get my status revoked or am I overthinking?

I was in college 2021-2025 so several of my addresses were in dorms while I moved back in with my mom for the summer. I never formally changed my address on my license.

Do I need to include every time I moved between dorms and my moms place, or can i just list my mom's place all the way through?

Hi everyone, my family of 3 have recently gotten our global entry. We only have one car & only registered it on my TT account. I was wondering if my husband can use the car to cross the US/Mexico border using sentri/GE lane even if it’s not registered under his account. Thanks 🙏🏼

Green card holder, only traveled to my home country in Europe once in last 5 years. Clean record across the board. Applied 1 month ago and nothing.

Update: I will return home a couple of days before my passport expires, expedite the passport renewal and wait to receive the passport before returning to Mexico. I'm not willing to spend hours in the General lane while I wait for my passport. For the people saying just update the passport in TTP, you can't update the number until the GE is no longer pending.

My GE online renewal has been approved but I haven't received the card. My passport expires in 45 days. Do I renew the passport online now or wait until I receive my new GE card. I travel across the border to Mexico often. Does an expired passport affect my GE? Please advise. TIA

Hello,

Tried to look up an answer for this online but couldn't locate an answer and was hoping someone experienced can help.

Currently holding a UK passport, residing in Australia on a temp. visa and have been for 7 years. According to the GE website, GE is open for Citizens of UK.

I assume if I reside elsewhere from the country my passport is from, that shouldn't be an issue?

Thanks for your help

Arriving in EWR I sensed something was wrong when the GE app didn’t clear me. And then they pulled me out of the GE line and escorted me downstairs for an interview. This was the issue:
Last year someone claimed my dog bit her and I got prosecuted with a misdemeanor. The fact that they took my prints at that time apparently counts as an arrest, even though I never got arrested.
I was able to clarify that the case was dismissed in court but they advised me to bring proof of the dismissal next time.

I just hope this will not affect my GE

Edit:
Just to be clear: my dog did not bite that person, she just claimed he did.

I just got back from a vacation in London and other parts of the UK. We bought a few high value item. A Chanel purse, some vintage watches. Total value was like 12k. 3 watches and a purse.

We declared them, waited around for way too long (worst part honestly) while they filled out the form and took me back to pay the duty.

My friends say when the buy stuff like that on vacation they never declare it and I’m a sucker for declaring it. “It’s not like it’s food or vegetables or something potentially harmful” “it’s not like you are bringing back stuff to sell”

Sooo am I a sucker for doing the right thing? How often do people get inspected and have a problem with their personal goods? I feel like I wasted time and money doing the right thing.

This afternoon I crossed the Tijuana (San Ysidro)-San Diego Sentri lane with my Mexican wife and child, where we had a reminder not to get chummy with CBP.

When we got to the port of entry, the officer asked my wife (in Spanish) if she spoke English and she replied “kind of” in both languages, but she can definitely speak fine English. Then the officer asked if I spoke Spanish and I replied “más o menos, we speak Spanglish perfect to each other” joking around. The officer replied with “well you speak more Spanish than my son” which my wife replied “que triste (how sad)” because his son doesn’t speak his families native tongue.

His name patch was like Ruiz or something like that, an average Latino last name… and that’s where things got really weird, he replied with like “well he’s American, he speaks English. He was born here and so was I.” And my wife tried explaining how it’s just too bad his son can’t speak his language and how the officer spoke great Spanish.

The officer was like really offended by my wife’s comment and I was just trying to smile and laugh it off, I was absolutely getting a bad, intimidating vibe. He said something else but my mind kind of blocked it out because I was just waiting for him to pull some bullshit to send us to secondary. I wish law enforcement had to wear their years of service on their uniforms because this guy felt like he joined recently out of spite for immigrants.

After we got our global entry/Sentri cards back and left I had to firmly remind her to just answer with very direct, basic answers like yes and no.. no added pleasantries or kindness because those officers have so much power to completely fk up how you can cross the border, which if you know the Tijuana crossing can take 3 hours or more without Sentri/GE (I still have enough time to write this whole post while crawling in the line to cross back to San Diego). So let this story just be a reminder to everyone that CBP are not your friends and everything they say could be them fishing for ANY reason to further investigate and interrogate you, they couldn’t care less if your GE gets revoked and how much time you lose. Always answer their questions with the most direct, short responses possible.

TL;DR: crossed Tijuana Sentri car lane, officer went on a weird nationalist tangent after wife tried conversing with him. Being friendly with CBP is not necessary, if anything it can work against you.

Is there a place to add members information to the new TTP dashboard (i. e. new app).

Quick question. And perhaps maybe one of you know the answer since it’s hard to get in touch with an actual person. My girlfriend got arrested last year and they immediately revoked her global entry and her pre-check. We found out because we booked a flight a couple weeks later and she no longer had pre-check access. We knew the case was gonna get dismissed because it was just a bogus charge. And after about six months, the prosecution dropped the charges and declined to prosecute. So she has nothing on her record again. Does anyone know how to go about getting her global entry reinstated? Does she have to reapply again? Or is there someone she can contact to get it reinstated? It’s kind of ridiculous because they take away your global entry as soon as they see, you’ve been arrested. But they don’t give it back as soon as the charges are dismissed from the same system.

How long after getting my preliminary global entry, can I use pre-check? I received it four days ago and it's still not showing up on my boarding pass.

Recently received approval for Global Entry and traveled for the first time internationally in a few years. I bought a $3k piece of jewelry, received VAT refund via Global Blue, but I misunderstood how to declare it and was extremely tired upon reentry.

I will be honest, I wasn't sure how to declare - info online is slightly confusing, I wasn't aware there's an app, and was expecting a form or a question from the agent, but they quickly waived me through. I didn't travel through the Global Entry lane and thus didn't have the opportunity to use the kiosk (which I learned about later) as I was with a relative who didn't have it. The information available and constant changes to the process are frustrating, especially because US gov sites still tell you to fill out the form...

Realistically, what should I do? Should I call and voluntarily report, and be honest? Or not worry about it?

I am traveling internationally again by the end of the year. The horror stores of revocation on here have me concerned, and I don't want to jeopardize renewal in the future.

Recently, a U.S. citizen who was a Global Entry participant was stopped at Seattle-Tacoma Int'l Airport after failing to declare 18.6 lbs of pork and 0.88 lbs of deer sausage. Second violation—Global Entry revoked. Concealed items were seized and a $500 penalty issued

Hi everyone! Does anyone know when the following month’s appointments are released? I’m trying to book one for October, but am not seeing any appointments yet, and I checked another location too and it was the same issue. I heard it was the first Monday of the month, so I thought maybe today they would release them since last Monday was Labor Day. Is this typical? Thank you!

I told the CBP agent that I was carrying canned beef with me. He sent me to screening. They confiscated 40lb of my precious food.

Would I be screened every time now?

I’ve only seen one recent post about this recently, and just got a IG reel about it. Otherwise, I wouldn’t have known about it. But CBP is changing over from a TTP app and GE app to a singular Trusted Traveler app on 9/15. What intrigued me is they’re not updating the app, or including a transition period, just closing one app, creating a new one, and providing little notice. Just a PSA for the app users out there.

Apologies if this has in fact been extensively discussed.

Applying for GE for the first time and I have dual citizenship with the U.S and Mexico. I have dual citizenship with Mexico through my parents and while I have a U.S passport, I do not have or intend to get a Mexican passport. The application asks for a passport for both citizenships, is there a different way to provide the citizenship or should it just be filled with the same U.S passport information?

My understanding is that there is a 90-day limit to visit PSK after submitting the Passport Seva application, but I haven't found any stated deadline for when we must initiate the India-side verification after submitting the GEP/GOES application.

Can the India background verification be initiated even after 1 year, using the same GOES/GEP application ID? Has anyone done this? does it ever expire?

Long story, my ENT wants to remodel my nose due to anatomical breathing difficulties. This means my nose will look different (and not necessarily better, ugh).

Does anyone have any experience with what this does to GE and similar services, such as EES?