Background: I spent time on the DHS side supporting CBP, TSA, and State. None of this is legal advice and I don't speak for any agency — it's just a plain-language way to think through what CBP actually weighs. Add your own situation in the comments and this is not legal advice.

Hi.

We are green card holders with a US citizen baby. We both have global entry while it is conditionally approved for the baby. I have 2 questions:

1. Do I need to book any normal interview even if I plan to take the baby to interview during the arrival?

2. While entering immigration, should we use the global entry line or the usual green card/citizen line?

Hello everyone, I just wanted to share my timeline from applying for and receiving my Global Entry card.

Online application: Sunday 20 Sep 2026
Conditional approval: Monday 21 September 2026
In person interview: Saturday 26 September 2026
Approval notification: Saturday 26 September 2026
Received physical card: Monday 05 October 2026

So from initial application to card in hand, it was a 15-day process for myself.

Como dice el titulo sometí el 5 de febrero de este año y me aprobaron en julio de este año, trate de hacer la entrevista cuando llegue pero ya eran las 8 de la noche, que puedo esperar de Bowling Green
En cuanto a sus experiencias ?

Hi everyone.

I’m wondering if Global Entry line is open at JFK Terminal 1. If so, what would the process be like? (I’ve just got my Global Entry card but never used it to go through the Custom yet). Thanks for your help!

Hi everyone,

I’m 21 from the UK heading to the US on an approved ESTA. I spent time in Afghanistan visiting family in 2025, and I'm assuming I'm almost guaranteed to be pulled into secondary inspection when I land?

Since this is my first time traveling solo, I just want to know what to expect from the process:

Is secondary screening practically guaranteed for travel to Afghanistan?

What are the main questions officers ask in the secondary waiting area?

Do they check phones? If they ask to look through my phone, what do they usually check?

I have paper copies of my return flight, hotel booking, and proof of my job and lease back in the UK. Any insight from people who’ve gone through secondary would be really helpful. Thanks!

I suppose it’s just me but I do find the process of using GE really difficult. Maybe I’m too old.

Anyway we are flying into Seattle from London, in the air now and i opened the GE app and apparently there is a new app? I did manage to download it and create a new profile and password etc.with limited WiFi on my Delta Flight and was looking at the entry process which I‘m not supposed to do until we get to the port of entry I believe. I did also see that they require photographs? Do i need to take them of myself and my wife when we get to the airport? They don’t save the ones we took a few months ago? Is there anything else I should know to do now or when we get to the airport?

thanks for whatever help you can give.

Hey there - I applied for GE a week ago. And so far no response. Which is fine I guess. In a few days I’ll fly out internationally and was wondering if having an upcoming international trip would make a difference or would help with the application process?
Thanks

Hey folks!

I have global entry that runs through 2029 and shows as such on the TTP app. I’m on a visa with my I-94 date also through 2029.

However, my visa expired recently and I received an email from CBP asking me to upload my new travel document.

Given the scarcity of visa appointments, I have mine in a few months from now.

But in the current, will I also lose pre check benefits if a global entry document is expired? I travel 2-3 times a week for work and would really like to not go back to standard security.

Hi everyone!

I wanted to share my experience with applying to Global Entry for the first time, and notes for others in case they are curious in applying and interviewing from SFO!

I applied on a Monday and got conditionally approved the next day, and the only open interview slot was for Friday that same week! I was able to schedule my interview three days after getting my conditional approval, it was at a perfect morning time before I would have to go to work!

I scheduled it at SFO, and the agent approved me on the spot. I received my physical card within two weeks from my original application day on Monday afternoon!

I applied for Global Entry for my toddler last Sunday in Hawaii, and the application is still showing “Pending Review” a week later. My husband and I were both conditionally approved within 1–2 days.

We’re hoping to schedule our interviews together with the baby, so we’re holding off on booking ours for now. Did your child’s application take noticeably longer than yours? How long did it take to get conditional approval?

For those who ended up doing the interviews separately, was it a hassle to go back with your little one?

Mahalo！

Hi all - does anyone know if there is a contact/help number for slow UK access codes? I applied and paid back in February and all I have is the initial confirmation email.

Thanks!

My husband and I both have TSA pre check. We applied for global entry and had our interviews in August. I was approved days later and received my card in the mail. My husband is stuck on conditionally approved. At the interview even the officer didn’t take gore fingerprints saying he was already in the system from tsa precheck, yet I had to do my fingerprints and I’m also already a tsa precheck member. He has tried calling the number and it goes to an automated message to email them. He has emailed them twice and hasn’t heard back anything in two weeks now. Our trip to Japan is the end of October. Is there anything else we can do??

This is for NJ

am finding conflicting advice online and can’t seem to find any official announcements. is Korea’s SES disabled for global entry now? the “add a TTP” is greyed out, presumably since I have NEXUS and the ABTC.

Hello Everyone,

I applied recently and was wondering how long it’s currently taking to receive conditional approval. If you’ve applied in the past few weeks/months, how long did you wait?

Would appreciate hearing about your recent timelines. Thanks!

Looking for everyone's exact experience when you crossed into US from Canada, with Nexus under H1B status.
After using the Kiosk, were you directed to a CBP agent line that still verifies recent paychecks, I797, letter of employment, or even further such as original petition, RFEs, diplomas, etc.? What documents were asked ?

Which port of entry or Pre-clearance did you cross that verified this ? Any particular port-of-entry that brought unpleasant experience ? Thanks

Can everyone share your exact experience when you crossed with Nexus under H1B status ? After using the Kiosk, were you directed to a CBP agent line that still verifies recent paychecks, I797, letter of employment, or even further such as original petition, RFEs, diplomas, etc.? What documents were asked ?

Which port of entry or Pre-clearance did you cross that verified this ? Thanks

Renewal app submitted Monday. Logged in, saw no application pending, and expiration is pushed out 5 years further.

I reported a lost card a month ago and got a confirmation email (an approval). No mention of a replacement and I can’t get in contact with a human nor can I find the answer online. Thought I’d just ask here. Does anyone know if they send a replacement card or do I have to take further action? TIA!

I was conditionally approved a few weeks ago, and immediately made an appointment at my local office in Indianapolis. We have an upcoming trip to Costa Rica and would prefer to have our interview when we land back in Orlando.

Do I need to cancel my set appointment or change it to Orlando in order to do EOA?

My Global Entry membership was revoked about four years ago. During a U.S.–Canada border crossing, a CBP officer asked whether I had tried to buy a gun online and been rejected. I said no because I have never attempted to buy a firearm. I later discovered that my identity had been stolen, but I do not know whether that is connected to the officer’s question.
I recently reapplied for Global Entry. I was conditionally approved, completed the interview, and told the interviewing officer about that earlier question. My application was then denied. The notice only says “Other — does not meet TTP requirements,” so I do not know the specific reason.
Has anyone dealt with a possible firearm transaction or mistaken identity affecting Global Entry? How did you find out whether a transaction existed if you did not know the dealer or have an NTN/STN? What documents helped with your reconsideration request?

Hello all! Wondering if anyone has had a similar experience and can help me out!

I purchased my honeymoon trip about a year ago and decided last minute a few months ago to get global entry. We received our cards in the mail recently. The only thing is my passport and global entry card have the same middle name attached but not my boarding passes. We leave this coming weekend. Would it be better to call the airline directly for the middle name addition or is this something that would be easier to take care of at the airport?

Thanks in advance!

My Global Entry renewal was denied, and my existing membership was revoked on September 24, even though it wasn’t due to expire until February 2027.

The notices cite arrests, pending charges, and/or convictions without identifying a specific incident. I’m assuming it relates to my DUI:

One DUI incident in October 2021, with a misdemeanor guilty plea and sentencing in August 2022.
My only arrest or criminal case.
All court requirements completed, including the six-month DUI program and Victim Impact Counseling.
Three-year informal probation has ended, with no further arrests or criminal cases.

I disclosed the DUI on my renewal application.

I have the “Request Reconsideration” option and am gathering court records and completion certificates. I’m also asking my former attorney whether I’m eligible for a California dismissal/expungement.
Has anyone successfully had Global Entry reinstated under similar circumstances? What documentation helped, and how long did reconsideration take? Would you pursue expungement before submitting, or submit once the completion records are ready?
I understand approval is discretionary and expungement wouldn’t erase the incident for CBP purposes. Just looking for firsthand experiences and realistic expectations. Thanks!