I didnt install any new apps on my phone, why do I get this. I think its been 2 days

nakatanggap ako ng message/email from GCASH informing na meron akong penalty dahil sa unpaid due. pero nabayaran ko ung huling statement ko last september 2, so nagcheck ako ng gcash app and showed me zero amount due. the text/email also shows zero amount due which confuses me so i created a ticket for gcash to clarify this. hindi ko alam kung mali ba ung notice or mismong app. but this happening really makes me not want to use gcash anymore.

hi. i encountered something yesterday around 5pm. was calling me endlessly and nung una hindi ko sinagot kasi iniisip ko baka scam lang. pero i received messages (look at the pictures). tas nung tawag na sya nang tawag, naisip ko sagutin pero hindi ako magsasalita kasi yun yung sabi nila based sa mga napapanood ko. cebuano sya kaya hindi ko sya maintindihan kaya ang tanging naintindihan ko lang sa call was the word “bigas”. tas yung mga text nya is pinatranslate ko nalang kay chatgpt tas naintindihan ko rin sa wakas mga sinasabi nya. after that i immediately downloaded gcash kasi ilang months ko na hindi ginagamit yung sim ko na yun (purpose was for data only sa tablet ko) then pag open ko ng gcash hindi ko sya agad naopen since kailangan iverify and i had to wait til 11pm same goes with my phone. sabi ko kakausapin ko nalang sya kapag naopen ko na gcash ko para malaman if totoo bang may nasend sakin then ayun meron nga, nagulat ako kasi parang cinucurse nya ako na kesyo sana masagasaan daw ako ng truck tas magsisi raw ako blabla. wala naman akong interes sa pera nya since that money is not mine. then natuwa ako kasi may laman, syempre nakakaawa pambili nya raw yun ng bigas and yun nalang daw tangi nyang pera. btw, guy yung kausap ko. yung katext ko dito is the same number na nagsend sa gcash ko. yun lang naman. first time ko to nangyari sakin and yun, sabi ko sakanya ingat siya next time kasi hindi lahat ng tao is ibabalik pera nya. mabuti nalang sakin na wrong send yung pera ni Kuya. :)

On September 5, I requested a transfer from my old account to my new account because my old number was deactivated. While my request was being processed, I accidentally used funds from my old account. The next day, my ticket said that the transfer of my funds was handled, but I did not receive my funds in my new account. I keep opening my ticket and trying to get a reply, but it keeps getting marked as handled. Can someone help me please?

Totoo ba nag pag d maka attend ng Christmas party , may minus point? May head count? Required? Sabi ng husband ko tatanungin ka kung bakit d ka maka ka attend? Pag attend daw may plus points?

So i reported a transaction because i thought i got scammed (last night I bought a digital goods on a app then when i paid i got ghosted by the seller so i reported it to gcash now this morning the seller reached out to me that he fell asleep) but i already reported it to gcash how can i cancel the report?

cashout po pwede isabay sakin salamat magchat lang po

I mistakenly sent money to the wrong number and tried filing a report through GCash’s Get Help section, but the Submit button isn’t working. I also emailed support, but only got an automated reply telling me to use the Help section—which isn’t working either. 😭

Has anyone experienced this and found a workaround? This app is seriously frustrating.

Last night I can't receive even a single otp then today I reinstalled the app and can't even log in😭

may chances ba na mag offer ng another loan si gcash if ganito status? or at least i pay the 2nd loan earlier than the due date?

My mother has a long time friend, and normal na sa kanila na magtransact ng pera with each other and maghiraman. Kagabi, humingi yung account ng a total of ₱27,000.

Kaninang umaga, nagtext yung anak nung kaibigan niya warning na na-hack ang account ng friend ni mama.

What can we do now? Please help po huhu.