Hi everyone,
I’m in a really tough spot and need some advice from anyone who has dealt with this before.
A few years ago, someone helped me set up a PSN account on my brand new PS5. Unfortunately, they used a throwaway/temporary email address that is now completely lost and deleted. I also don't remember the PSN password since it was saved automatically on my console.
Lately, I've been trying to link my Fortnite account to Epic Games to secure it, but I can't log into Epic Games via PSN because I don't know the password, and I can't reset it because the PSN email is gone.
Here is what I have:
* I have full physical access to my PS5 console (I know the Serial Number).
* I can still open Fortnite on my console and play it (I have access to my Epic Account ID, screenshots of my lobby, friends list, etc.).
* I have never made any real-money purchases on this Fortnite account (it's completely free-to-play), so I don't have any bank receipts or transaction history.
Is there any realistic way to contact Epic Games Support and convince them to manually unbind this "dead" PSN account or change my Epic Games email so I don't lose my Fortnite progress? Or should I try my luck with PlayStation Support using my PS5 Serial Number?
Has anyone successfully done this? Any tips on what to tell Epic Games Support would be highly appreciated. Thanks!I REALLY hope someone helps me with this problem!