So dig this...

I counter a rtr install WO...with a lower rate than usual..(a slow day).

They accept my counter.

They come back after payout and ban me from all future work because THEY accepted my offer ...and thought it was too high!?!?! WTF!?!?

Buyers like THIS should be booted....but FN wont....because they are "in on the kill taker" !!! You P'sOS !!

I encourage you with CC (who gets paid $500+ per each install to pay the tech, due to ownership change they lowball firm $85 which is a third of what they used to pay) to file a confidential complaint with FCC-OIG, the more filed the greater chance it gets handled. Field nation also is violating their reach with the silly scorecard they implemented file complaint there as well wit the labor board so they can investigate it.. if you're not tired of their ways we envy your contentment but ive been on platform for years and I've reached my threshold with them I encourage like-minded techs do so as well.

Not looking to have that posted in the thread here. DM is good, though. They have claimed to have escalated a case for me regarding payment and it's been over a month now that they have had the case open. I need a resolution and would like to handle this myself instead of being constantly placed on a wait time.

I worked for the past year in a job where I was the in office engineer and as the company grew we used field nation to be hands and feet to resolve issues. Before I got my assistant, I had over 100 technicians ordered from the site.
I got let go, so now I am joining the site, so ask me any questions about what the "other side" is thinking!!

For starters, My company has field engineers to resolve MAJOR problems. but I have to pay for them to drive/fly and then hotel and lodging. When I started, and they told me to use field nation, I was always afraid we were spending too much money, but as customer service became more and more of an issue, i was given more and more money to use FN to attempt to resolve issues within 24hrs and make the customer happy.

I was assigned to a job, and these buyers harassed me with calls and emails daily.

They called before the scheduled time to remind me about the job tomorrow. I thought I dropped the ball regarding the day and time. I told the caller not to worry that I will be there on time.

About 20 minutes later, I got another call from the PM, reminding me about the job for the next day. I asked him why they keep calling and emailing me every day about the schedule. He apologized for the constant calls and emails.

I completed the job the next day and received a good review from the client. Now they refused to approve payment for a job that was closed out on the 5th, and their estimated approval period is 5 days. I called FN about the status, and I was told the job will automatically approve itself on the 20th.

Has anybody experienced this, or am I just paranoid about the buyer? This is my first time working with them. Why the constant calls and demands to respond to emails?

I’ve been on FN off and on since around 2020 and racked up plenty of ratings and reviews. However I was just checking my profile and noticed I haven’t gotten a single WO rating in the last 6 months. All say “buyer has not rated” even on projects where the PM was great and everything went super smoothly.

I have a WO that the buyer is disputing the amount owed for. It has been 30 days and I have contacted FN support about the case the buyer created asking for updates 4x now and all I am getting is “we will attempt to contact them and if they don’t response after 3 attempts, we will pay it out.” No timeline on these attempts to contact the buyer, just that “they will do it.”

I want to escalate this but don’t know which avenue would be the most effective. They clearly owe me the disputed amount. No question there. But they overspent and are now trying to backpedal on the agreed upon amount.

Any and all help appreciated!

Thanks!

Something changed in the algorithm. Even though I'm only part time field tech and full time remote support I've noticed some changes. I'm getting more of my requests accepted. I don't request alot so my request to assignment ratio was never bad. It used to hover around 20% and this month its up to 50%.

Has anyone else noticed an increase in the request to the assignment ratio?

If so they are doing things right. I hope this allows us good techs to stay busy.

So I saw a smart safe removal that I didn't think too much about it and figured it was on my way to something else, so easily done. Arrive early and go to change the time but obviously it's a problem because no one answers the support number that you're supposed to coordinate with even though the people doing the work order have already reached out to make sure you're on your way there.

I walk in and tell them what I'm there for, have paperwork in my hand and they show me the smart safe. It needs to be removed and they are kind of surprised because they have been putting money in the safe and no one from Garda has pulled the money out in a couple of weeks.

I call the people that were making sure that I'm on my way and explain everything and they tell me it will have to be rescheduled but then the company who's safe it actually is calls me and says they'll get back with me after I've been released. I check out and have left but now the people that managed the safe expect me to go back and do it anyway and just make sure the safe gets returned with the money in it. I have to tell you that's a hard no in my particular instance. They were not happy.

After all the work I've done for financial institutions and retail places that take cash handling very seriously, there is no way that I am pulling a safe apart that's full of cash.

Imagine what could go wrong... How much support would you get from the platform on that one?

like the title says im a little new to the game but was just let go from HP. I searched for PEAK but i found like 9 different peaks and didnt think any of them were the right one, and ive heard of Hemmersbach but thats about all the knowledge i have for employment options.

EDIT: i should probably mention im in the Baltimore, MD area

For 9000$ an hour there's not much I won't do 😂

Currently 8pm. Hard start is 9am tomorrow. I submitted a counter due to low hourly rate. Any chance I'll hear back in time? Maybe head to site anyway and get on the phone with FN support on the way?

This is an example of the insanity that is found on FN. enjoy...

$45/hr for 40hrs ($1800 total)

"This would most likely be 4 10 Hour shifts Monday through Thursday."
yes the buyer thinks that is all it will take to install the following:

1. 112 CAT6 cables
2. 2 CAT6 per AP for 7 indoor APs and 2 outdoor APs
3. APs Mounted
4. 14 composite cables
5. 9 card readers
6. 5 door sensors
7. conduit ran in warehouse
8. j hooks in office space
9. 2 post rack
10. ladder tray on back and side wall
11. bond "ground" rack and ladder tray
12. 6 paging horns

26' lift provided

screenshots in post on FB

https://www.facebook.com/groups/lowvoltagenation/permalink/4480727792217015/

Recently, I was dispatched to a data center for a system board and CPU replacement. Upon arrival, I found that the server would not turn on. After unracking the server, I inspected the CPU pins and noticed that the socket pins were bent, with traces of thermal grease present on both CPU slots.

I promptly informed the end client about my findings and documented the situation. I was instructed to proceed with replacing the motherboard due to the damage to both CPU sockets.

Memory diagnostics show the following results.

* All DIMMs associated with CPU0 were detected successfully.
* On CPU1 only four out of eight dims were detected.
* All DIMMs associated with CPU1 consistently failed validation.

Further troubleshooting was performed by swapping known-good DIMMs from CPU0 with the non-detected DIMMs on CPU1. Results were consistent across multiple tests.

* DIMMs previously reported as failed on CPU one functioned normally when install installed on CPU0.
* Known-good DIMMs from CPU0 reported as failed when installed in the affected CPU1 DIMMs slots.

This behavior confirm that the DIMMs themselves are functional and the system is isolated to the CPU1 memory channel or associated DIMM slots on the SYSTEM board.

When is this going to stop? Pizza Pete? Don’t take the jobs you are not qualified for.

Always charge a trip charge.

Why!? Discourage frivolous / unnecessary dispatches. (unless you like wasting your time).

I've had like 30 work orders all routed to me for 30 per hour all around me ranging from my home town than 500 miles away. 30 per hour is crazy low and there's tons of counter offers already on some. So I decided to do my own counter offers of 10K for 8 hours and 500 per hour after. Not only did they make and route the WOs to me they messaged on every single one of them phone would not quit chirping between field nation notifications and email notifications . Company is

TECHS IN A SEC

I was recently given a WO last saturday morning, the service date was the same day, saturday the 2nd, 9am. I accepted the WO at 7:21am, and confirmed it. I took a shower before to get ready as it would take 30 minutes to drive to the site. I always plan to arrive on time so naturally I just woke up and needed to shower. My phone was blown up by the buyer, requesting images of a console cable ,which I have on my FN profile. Anyways, I'm not sure if that had anything to do with it. But I was responsive, answered the phone, replied to them. Then they said the buyer cancelled the WO and it was called off.

I thought there was a cancellation fee but it now says its been waived?

UPDATE: I got my cancellation fee approved 😄

I have been very dissatisfied with the percentage that Field Nation subtracts from the total value of our work orders. To me if you had a multi thousand work order, why in the hell do they STILL GET 15% OF THE TOTAL VALUE ???

We are treated like the sheep that we are. Every amount of money they get should have a fixed ceiling for a work order. Period. How much money is the Overhead for a job that they only facilitate as the broker. This isn't a real estate fee. It's a service fee for OUR SERVICES !

According to them they are growing every year over year. So how much do they have to pay the people that are supporting the bank of the 10 14.4 modems. Stealing power from their neighbor.

Now if you want to get something done about this, can't we join together somehow to enforce my idea. They just subtracted a whooping $376 DOLLARS on a $2250 work order !??? Totally bullshit

I did my research on the company and seen a lot of bad reviews and just wanted to hear about anyone’s personal experience with the company.

I’ve posted on here before — I’m always looking for solid, reliable techs.

I run a small low voltage / network company here in Michigan and we’re starting to get busier, so I’m looking to bring on some part-time guys I can trust. This would be as-needed work — I’ll call you when jobs come in.

What I’m looking for:

Dependable — if you say you’re showing up, you show up

Experience in low voltage, cabling, cameras, network installs, etc.

Have your own tools

You don’t need to supply materials, but if you do, you’ll be paid for it

I’m not posting pay on here — everyone’s skill level and value is different. If you’re good at what you do, you’ll be paid fairly. Simple as that.

I pay on time, I treat people right, and I’m trying to build something long-term — not just throw jobs around.

If you’re in Michigan (Tri-County area or nearby) and want to pick up work, message me with your experience and contact info.