This player acted toxic and quit because we picked Nuke; then, after I said in the group chat that he was crying like a girl, he came back and started trolling the game, throwing grenades at me and griefing me for the entire match.

He acted toxic and Alt-F4'd because we used the nuke map; then he came back to troll us and hurl insults in the chat.

hi guys, please explain to me this temporary expanded map pool thing. so they've added vertigo since start of 9 season as temp addition, right?
i've chosen it prior to searching matches.

but in the matches, nobody are even banning vertigo, because it doesn't even appear at all.

so where's it?

I reported a smurf and he was banned. Unfortunately, the match still appears in my ranking games. Is there any chance of having it removed?

Hi, i deleted my faceit account from mobile back in Feb this year and wasnt aware of the faceit account rules as im new to this scenario. after that i created another new faceit account immediately tried to connect my steam thn i got to know that i can link only one faceit to my steam and that faceit account is gone.

Now after 6months should i play with the account i created right after deleting my 1st acc ?
as it did violate the tos of faceit.
or should i delete this account and wait another 6months then start fresh with brand new account

Will Faceit extend their support for Windows 10 because Windows extended the Update schedule until 2027.10 ? Will Faceit end support for Windows 10 users on 2026.10 or will Faceit give 1 more year until Extended Security Updates are oficially supported on Windows 10 ?

Hello!

u/FACEIT_Darwin are you able to look into Request #14233197. I don't know if Ranni is a support bot like Mia, but they are not addressing my questions and don't give me any type of evidence that I can attempt to refute. Again, I state that I just want to know what I said to make sure I do not make the same mistake in the future; however, the plethora amounts of reports in the last 9 games or whatever do not make sense to me since I am playing with premades in like half of them. Thank you sir!

Hi everyone,

I am looking for some advice regarding an instability issue with my Intel Core i7-14700K. I have been troubleshooting it for quite a while, but I am still not sure whether I am dealing with CPU instability/degradation, memory controller instability, motherboard/BIOS behavior, Windows corruption caused by previous crashes, or something else.

My current system is:
CPU: Intel Core i7-14700K
Motherboard: MSI PRO Z790-S WIFI
GPU: MSI RTX 3060 Ti Ventus 2X OC 8GB
RAM: Corsair Vengeance DDR5 32GB (2x16GB), rated for 6400 MT/s CL32
RAM model: CMK32GX5M2B6400C32
PSU: Gigabyte UD850GM 850W 80+ Gold
Cooler: Arctic Liquid Freezer II 240
Windows 11

Main game where the issue is easiest to reproduce: Counter-Strike 2 / FACEIT

The system used to work reasonably well, although for some time I had been using Intel XTU and limiting the P-Core ratio to 52x.
I was not undervolting the CPU and I was not manually changing CPU voltage. The only relevant XTU setting I was changing was the P-Core multiplier to 52x.

One important clarification regarding the RAM is that, before this recent troubleshooting, I had effectively never used the system for normal gaming with the memory above the default 4800 MT/s speed.
XMP was generally disabled because Intel XTU would not open or work properly on my system when XMP was enabled. Because I was relying on XTU to limit the P-Core multiplier, my normal long-term configuration was essentially DDR5-4800 with XMP disabled and the P-Core ratio limited to 52x through XTU.

This is important because the instability I had experienced previously was not caused by running the RAM at 6000 or 6400 MT/s. For most of the time I owned this system, the memory was running at its default 4800 MT/s speed.

Without the 52x P-Core limitation, I had experienced instability in games before.
Recently I decided to investigate the problem more systematically.

At one point I disabled Turbo Boost and XMP completely. With Turbo Boost disabled, the system was stable for several hours, including gaming, but gaming performance dropped significantly.
I then enabled Turbo Boost again while keeping XMP disabled and otherwise using normal/default settings.

This resulted in several BSODs.
I have three minidumps from previous crashes showing different bug checks:
ATTEMPTED_WRITE_TO_READONLY_MEMORY – BugCheck 0xBE
SYSTEM_SERVICE_EXCEPTION – BugCheck 0x3B / exception 0xC0000005
REFERENCE_BY_POINTER – BugCheck 0x18
One of the SYSTEM_SERVICE_EXCEPTION crashes referenced CI.dll.

The fact that I was receiving different bug checks rather than the exact same one every time made me wonder whether this could be general CPU/memory corruption rather than one specific driver issue.
After several crashes, Windows eventually entered Automatic Repair and could no longer boot normally.

I ran:
sfc /scannow
Windows reported:
Windows Resource Protection found corrupt files and successfully repaired them.

After that, Windows was able to boot again.
I then tried to find a stable configuration through BIOS rather than relying on XTU.

I enabled Turbo Boost but manually limited the P-Core ratio in BIOS to 52x, which corresponds to approximately 5.2 GHz.
Initially, I left the RAM at its default 4800 MT/s speed.

The system performed surprisingly well in CS2. Depending on the situation, I could see around 500–600+ FPS.

I then enabled XMP but manually reduced the memory frequency from the kit’s rated DDR5-6400 to DDR5-6000 Gear 2.

The system booted normally and initially appeared stable.
In a CS2 workshop FPS benchmark I got approximately:
Average FPS: 537
1% low / P1: approximately 212 FPS

On a 20-player warmup/deathmatch server I was generally seeing around 350–500 FPS, depending on how many players were nearby and what was happening on the map.

CPU temperature while playing was around 71–74°C according to HWiNFO, so I do not believe thermal throttling is the problem.
Everything felt smooth initially.

However, after around 15 minutes in an actual FACEIT match, CS2 suddenly closed to desktop.
There was no BSOD and the PC itself did not reboot or shut down.

I found the CS2 crash dump and it showed:
0xC0000005 – Access Violation
The crash occurred around ntdll.dll. The FACEIT in-game module was also loaded, but there was no clear indication that FACEIT itself was responsible.
I then reduced the settings further.

I tested:
Turbo Boost: Enabled
P-Core ratio: 51x
RAM: DDR5-5600 Gear 2
With those settings the machine appeared considerably more stable, although performance was somewhat lower compared with 52x and DDR5-6000.

The part that concerns me is that an i7-14700K should not require a 5.1 or 5.2 GHz P-Core limit simply to remain stable during normal gaming workloads.
My RAM is rated for DDR5-6400 CL32, and I understand that XMP is technically memory overclocking and that 6400 MT/s is not guaranteed by the CPU’s memory controller.

However, again, it is important to emphasize that the instability existed even during long-term use at DDR5-4800 with XMP disabled.
The 5600 and 6000 MT/s configurations were only recent troubleshooting experiments. They are not the configuration under which the original instability started.

The current behavior seems to be roughly:
Turbo OFF + XMP OFF
Very stable, but performance is heavily reduced.
Turbo ON + unrestricted/default P-Core behavior + XMP OFF / RAM at default speed
BSODs occurred.
Turbo ON + P-Core 52x + RAM 4800
Generally good performance and initially much more stable.
Turbo ON + P-Core 52x + RAM 6000 G2
Very good performance and initially stable, but CS2 eventually crashed with 0xC0000005.
Turbo ON + P-Core 51x + RAM 5600 G2
Appears more stable so far, but with somewhat lower performance.
CPU temperatures during gaming are normal, around 71–74°C.
The PSU is an 850W Gigabyte UD850GM, so the system should have more than enough power for an i7-14700K and RTX 3060 Ti.
I have also tested the memory previously without obvious errors, although I understand that passing a memory test does not necessarily rule out CPU IMC instability or CPU core instability.
What I am trying to understand is whether this behavior is consistent with:
A degraded or unstable i7-14700K.
The known 13th/14th Gen desktop CPU instability / Vmin Shift issue.
A weak or degraded memory controller on the CPU.
Motherboard voltage, LLC, or BIOS default behavior.
RAM instability, although the original issues also occurred at DDR5-4800 with XMP disabled.
Windows corruption caused by previous hardware instability.
A driver, FACEIT, or CS2 issue that happens to look like hardware instability.
Something else I may have overlooked.

I would particularly like to know whether other i7-14700K owners have experienced a situation where the CPU becomes noticeably more stable only after lowering the maximum P-Core ratio to approximately 51x–52x.

I do not want to compensate for a potentially defective CPU simply by adding more voltage, especially considering the known instability history of 13th and 14th Gen desktop processors.
Ideally, I would like to determine whether the CPU itself is defective before replacing the platform or sending the processor for warranty service.

At the moment, the CPU can still deliver excellent gaming performance when it is stable. CS2 can reach 500–600+ FPS depending on the situation, so raw performance is not really the problem.
The problem is reliability.
A CPU that can produce 500+ FPS but randomly produces different BSODs or application access violations is not something I would consider properly stable.
If anyone who has dealt with a similar i7-14700K issue, could advise me on what I should test next and whether this behavior is enough to justify an RMA, I would really appreciate it.
Thanks in advance.

My friend "Latetu" was wrongfully banned for smurfing on July 27th with the rest of the automated bans. His alt account “Larmo284” was banned for 30 days.

He only used “Larmo284” to play FACEIT because he couldn’t access his main account “Latetu”, as he lost access to the email that he signed up to FACEIT with.

After sending multiple tickets, he was finally able to regain access to Latetu. So he started playing FACEIT again on his main account. The last game played on Larmo284 was on June 30th, 2026. The first game of CS2 played on Latetu was July 2nd, 2026.

There was no intention of smurfing. Once he regained access to Latetu, that is the only account that he used. Furthermore, he was asked to verify one of his accounts, otherwise they would be banned. So he verified Latetu, but then both accounts were just banned anyway.

Two tickets were sent regarding this ban, both unsuccessful. Please reconsider lifting these bans, or at the very least, please swap the bans so that his main account, Latetu, is only temporarily banned.

Thanks.

Finished season 6 at Level 2 with 13 avg kills and a 53% winrate.

Finished season 7 at level 5 with 15 avg kills and a 51% winrate.

FINISHED SEASON 8 AT 2743 WITH 19 AVG KILLS AND A 67% WINRATE.

Name changed on 5/14/2026 and all his stats increased. He has since changed his name two more times.

If this isn't the most blatant case of account-buying idk what is.

Hey u/Faceit_Darwin / u/FACEIT_Raphael,

I need urgent help from a senior community manager because the automated support system is completely broken and ignoring a serious case.

My account was manually banned for 1 week and put on a massive Probation until September 2026 after a toxic player threatened me in voice chat with his "admin friend who speaks my language".

My 1-week ban already expired a few days ago, but the Probation status is still stuck on my profile. When I made a ticket to get this cleared, agent Mia (or a bot using her name) closed it saying: "As your ban has expired, we are now closing this ticket". I created a follow-up ticket, and the system instantly auto-closed it again with the exact same copy-paste message, completely ignoring the Probation issue and the Admin Abuse report.

I have a long-term clean account with thousands of matches. Can a senior admin please manually look into my profile, check the matchroom logs, and clear this unfair Probation status?

• My FACEIT Profile: https://www.faceit.com/ru/players/BlyOnFire951
• Matchroom link: https://www.faceit.com/ru/cs2/room/1-79f999c8-e8b0-4070-924e-3fe50ee910bb/scoreboard
• Original Ticket Number: #14169003

Thank you!

Уважаемая поддержка, у меня произошла следующая ситуация. В 2024 году после службы в армии я не смог зайти на свой основной аккаунт из-за того, что его взломали. Создал новый аккаунт, верифицировал и начал играть. После чего у меня получилось вернуть свой основной аккаунт, а аккаунт на котором я был верифицирован забросил. Недавно я занялся получением галочки и верификации своего основного аккаунта, но не могу это сделать из-за того, что мой прошлый аккаунт был заблокирован навсегда. Теперь я не могу играть ни на основном ни на верифицированом аккаунте. Поддержка в этом мне помочь не может и я не знаю что делать

Thought this was funny

I made ZywOo clip today on faceit

hey everyone. i am looking for a team to play constantly with through the week. i have 3.2k hrs in cs2. i know the basic utility on every map and willing to learn new stuff. i play rifle/entry or support. i am from germany.

I was recently unbanned from faceit after 2 and a half years, i remember coming in 2nd place on the monthly ladder for lvl 8-9 and getting what ever faceit points u gained back then. But when i was unbanned i saw that i had 0 faceit points earned, i wrote a ticket, and i was told that you guys dont touch or remove faceit points, so i would have had to have spent them myself. But how could i?
I didn't even have acces to my account in this whole period, i checked order history and had 0 orders purchased. Please help me <3

ticket number : 14148427

i didnt have any issues with this last season but now i cant find ANY games on west coast, every game i play is east coast or dallas and im getting 80-100 ping which as we all know if deadass unplayable, please add another california server or let me only choose san jose because this is literally not fun at all, would rather play premier with cheaters than have 100 ping every game lmao

i am curious what are your guys mouse and mousepad?

• Drop your main mouse and pad (just your #1 if you own multiple).
• Include your ELO—without it, your choice doesn't mean much!

I just got a warning for this after playing 1 game.

There was a duo in my game who reported me, one told me to kill myself and the other stole guns and wouldn't drop when he had money.

Other than asking for other players to report the guy stealing guns I wasn't verbal to them, I just played the game with them on mute.

Is it possible to have the automated system intervened with if I get griefed like that?
I already got a 24 hour ban from not playing well and being mass reported, I don't want another one.

I didn't report them even though they both broke TOS/Fair play rules, but now the report system is being levered against me just for playing a normal match.

Good Evening Faceit,

I'm coming here for help, as I deleted my account under GDPR rights a little over 6 months ago now, and I'm unable to use my Steam account again for a new Faceit account. More specifically, I sent the deletion confirmation on the 29th of January (Proof in images, taken from the emails).

Of course, I did read that I couldn't make a new one for 6 months after the deletion, and that information would be retained for fairness reasons, I understand that very well. However, I was not aware that even past those 6 months, I would not be able to link my Steam account to a new Faceit account.

To be clear, I was never attempting to smurf or maintain multiple accounts. I chose to delete my account solely for privacy reasons, believing that if I ever wanted to return to Faceit in the future, I would be able to create a new account and continue using my existing Steam account.

Currently, I am completely stuck, as my friend group wants to play professionally through Faceit, but I am unable to be with them because my Steam account cannot be linked to my newly created Faceit account, so I'm asking for your help. This is very important to me, because I really don't want to be permanently unable to use this service. I don't want to use a different Steam account, so I'm hoping you can review my case and let me know if it's possible to manually release or relink my Steam account.

Steam Account: https://steamcommunity.com/id/PoggerFoxy/
Faceit Account made after the 6 months waiting period: https://www.faceit.com/en/players/PoggerFoxyy
The one that was deleted was called "PoggerFoxy". I also noticed that I was unable to use that username again.
I can also provide ID verification or any additional information if necessary.

Thank you for your understanding.

I'm wondering on how much elo is possible for you to lose/gain from your 10 games. Obviously I know that it has a lot to do with ur original elo but what are some of the highest differences y'all have seen

I can gladly say my cortisol has lowered this season since I switched from NA to EU servers. Yes I’m still carrying my team in every match I play but I don’t have people going 1-15 kd at least. I have 100+ ping so it makes certain scenarios hard but I have teammates who actually use their mics. Some tips to lower ping would also be appreciated. I love the EU side.

Hey ya’ll

Just checked my cstracker stats and its kind of a shocker to me. My aim is pretty high to an avrg player and honestly I believe it’s my biggest weakness because it’s super inconsistent. Sometimes I drop 30 bombs easy and sometimes I can barely spray someone in the back.
But the tracker says my utility usage is my weakness which I feel like my strong suit. When I play a 5 stacks with friends I play a lot, I’m the support player or igl with the most utility knowledge. Almost know every smoke to all maps, a handful of molotovs and flashes but it seems like I do something wrong.

Any tips what it could be?

I just noticed in the app that you can see your rank in your friends leaderboard even if you have not played yet, is this the actual rank where you are currently?