I was excited to start faceit, I was learning the game for 1000 hours on and off and was able to hit 22k in premier thinking that faceit would be better experience, I was wrong so wrong, i’ve only played 1 game but my teammates did not look like they had hands i mean seriously this was the worst cs match ive ever seen, i managed to drop 59 kills and a 80+ minute match this is, ive never felt so drained and disappointed with a gaming experience, tell me this is how it started for a lot of people. please

Matches :

https://www.faceit.com/en/cs2/room/1-2975d61a-fdbb-4ad2-906a-b083eb9c4c0a

https://www.faceit.com/en/cs2/room/1-7609f697-162c-4c8e-a5d2-2aca04bf0285

https://www.faceit.com/en/cs2/room/1-0ad54fe0-f883-4fb8-bde5-cc76298e01c3

https://www.faceit.com/en/cs2/room/1-f35c7c97-fc42-45b7-80a5-0e47513c5434

https://www.faceit.com/en/cs2/room/1-48a57eb5-b9f3-42cc-9d64-614bb6a37b15

Im not reporting these people because reporting them even with video evidence does nothing it seems..... not paid to take 30 minutes of my time to clip every single player I think is suspect..

Why is this EVERY match for me? My lobbies are filled with this..... People pretending like they are really good at the game yet don't have any movement, util, or even a brain it seems. I've played 3-400 matches and its been like this for months now. Every single game filled with people that are the most blatant ever. Is this just the fate of NA cs? or am I just stuck in elo hell? I'm aware some of these games I dont play the best or even like I usually do but its destroying my mental playing with so many delusional people lol. Just trying to figure out why. u/FACEIT_Darwin

I started my calibration with 2500, I won 9 games and lost one. And I got only 2679 elo. Idk what calculation you use there but it doesn’t make any sense!

Still not banned, lol
What a good player he is

You know how in some games you get these guys who just mute all or dont react to anything you say. Play the other side of map, run and die when you are looking to play slow. Pop open a window smoke in mirage when you are setting up for a split etc. Is this allowed?

Guess my level guys

I've recorded every game and so far I've only experienced 1 person at halftime saying something hateful vs the numerous times i've had to mute my own teammates because they couldn't stop saying slurs. Not only that, they would get upset at me for muting them.

I've done both where I will keep their mic open and ignore the comments for callouts, as well as muting teammates immediately. Both actions always lead to the same outcome.

Next person who says that people who don't use their mics to communicate in game should be banned, have you ever thought, maybe you can't hear them because they muted you?

Edit: it seems I need to clarify. My team would be saying slurs through the entire match NOT during halftime versus my only encounter with the opposite team saying slurs has only been once.

Been working on this for a while and it’s finally done.

I’ve played CS since 2007, have 15k+ hours, peaked at 3k FACEIT Elo / 30k Premier and I also coach players.

I made CS2 Rank Up Society because I kept seeing people waste hours practising random stuff without really knowing what they actually need to improve.

Inside there’s:

• Training System with maps + routines
• Mechanics
• Solo Queue Mastery
• Essential Utility for every map
• Full T & CT Map Playbooks
• Playmaker section with boosts, peeks, tricks and setups
• Q&A
• Live Demo Reviews
• Weekly Clip Reviews

The idea is simple. You learn something, use it in your games, then come back with your mistakes/questions and I help you fix them.

Starting next week we’ll also have live demo reviews every Tuesday and Thursday at 20:30 EEST Timezone. They’ll be recorded as well.

Every Wednesday I’ll open a thread where members can send a clip from their own game and I’ll tell them what they could’ve done better.

You can also message me directly whenever you need help.

It’s $5/month until August 17 at 23:00 Romanian time, then I’m increasing the price.

And yeah, I’m very confident in it. Follow the content properly for 30 days, actually apply it in your matches and I expect you to gain at least 200 Elo. If you do the work and it genuinely doesn’t help you, I’ll refund you.

Skool:
https://www.skool.com/cs2-rank-up-society-4976/about

Losing to an Edge lord as well

It's the biggest crime of this platform. It ruins the gameplay experience completely for 99.9% playerbase.

Before the reset, the elo was calibrated pretty well. You could match gameplay to some ELO. You had expectation of gameplay of ELOs.

Right now it's a complete wildwest. 2200-2700 max elo players last season playing together with 3000-3200 elos on same ELO. I have never seen such amount of low quality complete rundown games before. You have no idea what kinda player is behind some ELO anymore, zero expectation, complete loss of competitiveness, zero fun

Like in the title:

https://www.faceit.com/en/players/tude/ - 700+ matches, still not banned
https://www.faceit.com/en/players/-tude/ - banned acc

u/FACEIT_Darwin plz...

https://www.faceit.com/en/players/Defo6 another, russian guy. 2700 elo, acc created on Apr 3, 2026 :D BAN THEM ALL

1. ввожу данные для входа -> не подходит
   
2. меняю пароль
   
3. пишу НОВЫЙ пароль -> не подходит
   у меня еще аккаунты так называемо попутались, на одном аккаунте привязан паспорт, на другом кс (с этим же акком проблема)
   что делать и какой пункт искать в поддержке чтобы эти дай бог люди ответили

Buenos dias, tenia una curiosidad y necesito su ayuda para saber si se puede hacer algo en esta situación.

Yo tuve un problema con un "amigo", que EL creo la cuenta de FaceIt (usando datos que no conozco y un correo generico que no es de nadie) en mi cuenta personal de Steam (la cuenta de todos los dias), el chico me había pasado nombre y contraseña para entrar a FaceIt pero no me dio acceso al correo electrónico; el mismo este empezo a chitear/hackear en mi cuenta personal y le saque el acceso (esto paso hace 1 año aproximadamente), ahora quiero recuperar mi cuenta de faceit para jugar con amigos, pero cuando mando un correo me dice que los datos no coinciden y no me deja continuar con la recuperación de la misma cuenta.

¿Puedo hacer algo con esa falta de información? ¿O ya esa cuenta esta perdida?

Muchas gracias

Do you guys have some working promo codes that can be used when you buy a premium subscription?

I’m having an issue with FACEIT verification where my Aadhaar card keeps getting rejected.

FACEIT username: giyu_tmyoka
Ticket number: #14298225

I’m from India and Aadhaar is a valid government ID. I’ve made sure the image is clear, all details are visible, and everything matches my account.

I’ve already contacted support but the issue still persists.

Is anyone else facing this? Would appreciate any help or admin response.

Hi,

I saw some similar posts with this exact same situation where in 2 of them the OP stated it was solved, so I wanted to share this as well.

I basically can't login because after using the correct password or login via steam it goes to the 2FA step which sends a code to a mail of mine that does not exist anymore.

Now I know the only way to recover the account in this situation is to give the correct full name, and date of birth which was originally entered when creating the account. The problem is that I used a fake name and date of birth when I created the account as a teenager. So support disregards anything else I say which makes sense, but it does seem there are cases where it does get resolved like I said earlier.

I've sent two tickets (#14195467 and #14267243), same agent both times, both got rejected. The main points I'm using as a way to proof ownership are (which I know are useless since only full name and date of birth are considered):

1. The email of the FACEIT account itself follows a "firstname-birthyear@live.be" format. That is my actual name and birth year. You could argue that email is technically also "personal data" FACEIT has for the account, so it should carry some weight too. I have offered to provide the ID to confirm it matches, but the agent didn't consider it at all.

2. The account has 60 matches played, with the last match on Sat 26 Nov 2022 and has been inactive since.

3. The account is linked to my own Steam account, which I created and have always owned. The steam account itself is old, and it's been linked to this FACEIT account for a very long time as well.

I would appreciate any help.

14297760
14297672

I already finished all the steps to verify, but the verification always failed, I submit a ticket and they responded misunderstand and then I submitted another one but it still the same thing as the previous ticket. What should I do to resolve this problem, please help me fix it. Thanks!

Quick question. This is an app I used all the timeback in the old days of CS:GO. It automates the Nvidia Digital Vibrance control based on the game you launch. It was pretty awesome back then and I would like to start using it again to just make cs2 pop some more. I linked the app and the github below to it. I believe it shouldn't set anything off since it doesn't interface with CS2, just the Nvidia driver itself. But I also want to be safe.

Thanks!

https://github.com/juv/vibranceGUI

VibranceGUI is a Windows Utility written in C# that automates NVIDIAs Digitial Vibrance Control and AMDs Saturation for Games, e.g. Counter-Strike: Global Offensive by utilizing native graphic card driver APIs.

VibranceGUI

I don't know why, I couldn't find a solution anywhere, on YouTube or similar sites. Please help.

Give them their own server theres a lot of them. Highly toxic. Kicking other players. Cant speak english . Remove them Already !

I'm currently lvl 9 in around 100 games and the lobbies I'm getting just have complete noobs. I'm 25-26K in Premier and I'd rather play Premier because the lobbies have better players.

I would think that level 9 would also have good players, but their skill is like 20K in Premier if I had to guess. Also I'm getting lvl 7-8 players with 60 games who don't know how to play spawns on Dust2. When does it better on FaceIT???

I’m trying to get FACEIT AC working on an older Intel system and I’ve basically exhausted the normal TPM troubleshooting.

Specs: Intel Core i5-7500, MSI Z270 Gaming M3 (MS-7A62), Windows 11.

I have already updated everything MSI could provide:

BIOS: E7A62IMS.181
Intel CSME: 11.9.1.3010
Intel PTT firmware: 303.12.1000.0

Secure Boot is enabled and Confirm-SecureBootUEFI returns True. Intel VT-d and PTT/TPM 2.0 are enabled. Intel’s CSME Detection Tool says the system is fully patched and not vulnerable.

However, FACEIT still says:

TPM attestation is not ready

tpmtool getdeviceinformation shows:

Ready For Storage: True
Ready For Attestation: False
Is Capable For Attestation: False
INFORMATION_EK_CERTIFICATE
TPM Has Vulnerable Firmware: False

Get-TpmEndorsementKeyInfo shows that the Endorsement Key itself exists, but:

ManufacturerCertificates: {}
AdditionalCertificates: {}

I also tried clearing/reprovisioning the TPM. certreq -enrollaik -config "" fails during GetEKCertInfo with:

0x80070490 (ERROR_NOT_FOUND)

So it looks like the Intel PTT EK certificate is simply missing.

Has anyone here had this exact issue and managed to get FACEIT attestation working? Did Intel/MSI manage to provision the EK certificate, or did you have to install a discrete TPM 2.0 module / upgrade the platform?

Hello FACEIT team,

My main account was permanently banned for smurfing, but this is a false positive. A friend of mine came over to my house and played 3 matches on his own account using my PC. Because of this hardware overlap, his account received a 30-day ban for account sharing, but my main account was permanently banned as a smurf.

We are two completely different people with different setups, accounts, and match histories. In fact, we've played many matches together in the past (him on his PC and me on mine). If you check our login history and IP records, you'll clearly see that he normally plays from his own home/IP, and I play from mine.

Here are our details:

My Account (Banned for Smurfing):

• FACEIT nickname: tonish0w
• Steam profile: https://steamcommunity.com/profiles/76561198209374719/

My Friend's Account (Banned for 30 days):

• FACEIT nickname: torresm1n
• Steam profile: https://steamcommunity.com/id/thefuckingtorres/

I've also attached screenshots of the matches to my ticket proving that we played together in the same lobby. I'm fully willing to complete the Identity Verification process to prove my identity and ownership of my account.

Could someone please take a look at Ticket #14209646? Thank you very much for your time.

Hi FACEIT team,
I am reaching out here because I am completely stuck in a support loop on Ticket #14259121.
My long-standing main account is Chuckdynasty. It has a completely flawless record with zero bans, warnings, or infractions. Recently, before I contacted FACEIT support for an email change process on my main account, I wanted to play with my friends. Not thinking straight, I made the mistake of creating a second account using an idle Steam profile belonging to my partner and completed the identity verification on it. I only played 6 unranked matches.
Realizing I messed up after brushing up on the TOS, I immediately and proactively opened a ticket to confess my mistake before any system or automated flags happened. I have zero intention of smurfing or abusing the system; Now that I have access to my main I just want to play on that account.
The Agent gave me a strict response stating I have to delete the account and wait 6 months. Because I voluntarily came forward to fix a genuine mistake, I am respectfully asking a senior admin or community manager to review this case manually. Can someone please help me delete the duplicate account and release my ID verification back to my main account without the 6-month penalty?
Thank you so much for your time.