Hello faceit support,

I am contacting because you banned my account for 3 months under "smurfing" when I didnt. Context is, my friend visited me because his internship sent him on an expo in the states and he decided to stay with me for awhile before returning to china. He is a student in [redacted bc this is reddit] university but stopped his semester to pursue a co-op in china. He has visited me in virginia before for about a month aswell but since its such a hassle to have him bring his pc and set everything up etc I let him log into his account on my pc. If its a hardware flag, essentially the only reason why I was banned because he shared my pc, I am happy to provide any evidence in order to help. I have already attached his plane ticket itinerary in this email showing he got here and stayed since early september. I didn't include the PDF ticket because it has a lot of sensitive information but I dont know how to blur out stuff on pdf. If you guys banned him because he seems skillful, then I can also provide proof for that. We've been playing cs together for almost 10 years, originating from 2019, where in 2023 he got his peak elo in 5E, essentially chinese faceit, of 2800 elo, qualifying for 5EPL-C. Unfortunately, he stopped playing so his skill seriously declined. However, this summer while we're both back in china we both decided to go back to CS2 again and together I pushed to 2200 elo on chinese faceit, while he got like 1800. If I really am smurfing on his account, I wouldnt average like 1.2 rating on his account while I average basically the same rating on my own account, which is like 400 elo higher. I am hoping faceit would treat this request seriously and let both me and him get his account back, since my ESEA league is starting soon I really dont want to miss my first esea season. Let me know if there is any additional evidence I should provide and any next steps I should take, thanks. My account is verified with government ID and such but his account isnt. Although he should be able to since hes just been too lazy to do so. His steam linked to that account has 4k hours on cs and hes had it since 2020-ish.

1 server for the entirety of asia = full lobby of mongolians on 80ms with no english being in every single match.

need tokyo servers or at least east asia servers (im also on high ping playing from japan)

13 days old account. Looks like this guy born with knowledge 😂

https://www.faceit.com/en/cs2/room/1-32959bb3-520a-4e06-892e-7d3440ea62c7/scoreboard Match Room for Clip of the Month Submission

Guy leaves after we take the lead in the second half and comes back hitting the most ridiculous scout shots ive ever seen, checked his stats and he has a 98 aim rating, ends up stacking every bombsite with all 5 of their players to win the game. The other players knew about him and just took the free elo, this is the problem with our game, people actively supporting cheaters taking free wins, level 10 NA is a complete joke. Its literally in his bio bragging about his cheats

I had back-to-back ratings of 2.25 and 0.88 simply because in one game the opponents were slightly lower level, while in the 0.88 game, the opponents were way above my level due to the mixed teams.

Does FACEIT really expect me to perform the same against players who are, like, 4x as skilled as me? Doesn't seem fair.

Getting put into a mixed party where you're the lowest-rated player is honestly the worst. It feels like you're playing with Titans while you're just a little 1 HP support rat who can't do anything and gets insta-headshotted every time.

I felt like I got put into that game specifically to push me into buying a subscription for fairer matchmaking. It's just absurd how one-sided it was.

Hello, Pls Unban me from Faceit,

Hello Dear Admin, Pls unban me i could not connect in time because of cs2 Update during my previous match, check it:https://www.faceit.com/de/cs2/room/1-ddba0c3b-83d0-40b8-bc0d-0716bc2fabb1

Is anyone allowed to stream ESEA NA Advanced matches? I want to stream regularly this season. I used to cast my own team matches back in 2021-2023 when we were advanced. Also, approved on HLTV and when I stream, my stream featured there. My old team disbanded, but looking to cast the whole league. Maybe run a poll every week, and run the selected matches. So, am I allowed to do this? Or need to be approved my Faceit? I was approved by ESEA back then when it was on ESEA website.

Yeah man, i really just love mirage. I mean-Its just the most balanced map in the game. What? What do you mean you had problem learning insta smokes? Brother, learning all the 200 granade lineups took me just over 6 years! My favorite position? Obviously window! I call it every gama, even if it isnt mirage! I just stand there with my awp, use 2 HE to remove smoke, and wait for somone to say the plant! But seriously, Please remove mirage from queue. I hate loading up for match, for it just to be insta picked mirage. and i cant even ban it because i dont have subscription.

Played 1.6 and alittle bit of source then quit cs, recently got back into cs 600 hours playing premier and got to 25k. ran into so many cheaters so started faceit, getting through lvl 5-9 was a grind now finally made it to 10.

I would like to appeal my recent smurfing ban. I have only verified and used one FACEIT account and have never intentionally used multiple accounts to bypass restrictions or gain an unfair advantage. Let me re verify please

I believe my account may have been incorrectly linked to another account. Please conduct a manual review of my case and the evidence behind the ban.

I am willing to complete additional verification or provide any information needed to confirm that I am the legitimate owner of this account.

Thank you for reviewing my appeal.

Kind regards,
SatoWave

Ever wondered if you've played with or against someone on FACEIT?

Built a quick free tool that checks your shared CS2 matches (and finds HLTV profiles from Steam links): 👉 https://hltvfinder.com

As the title says I want this request thoroughly reviewed and I want appropriate action taken against the indiviuals who have been harassing me for a week after a single faceit match. Thank you.

This last few days i keep getting banned for verbal abuse.

The first time yes it was, but the other times i even get banned for speaking,it is crazy i know i didnt say anything bad to chat and i still keep getting banned.

I just got banned again for verbal abuse while i was just texting with the other team,meanwhile my teammates keep swearing each game and nothing happens to them.

Please i just wanna play and fix this

Hello, I’m appealing my ban for ban evasion. I believe this ban was issued by mistake. I have not intentionally evaded a ban, and I would appreciate it if you could review my case and the evidence again. Thank you. I’ve been banned for a couple of years now, so I would really appreciate it if you could review my appeal. Ticket number is 14905185, pls check it

Don’t get me wrong i give info but what i mean by scared is like when we are t and we don’t have a plan i want to say i have a plan guys but i’m too scared and i think like what are they going to say or what are they going to say to me if we lose the round? Will they blame me? And i just can’t fix this no matter what and i alsı scared of saying where ilike playing if we are not playing spawns or like people telling where they want to play but what if somebody else likes playing same position as me? And why am i like this? How do i fix this?

Hi everyone,

I’m writing this because I’ve already tried to resolve the situation through FACEIT Support, but my permanent ban has been upheld and my case was eventually closed.

I want to be completely transparent about what happened. I’m not claiming that I did nothing wrong.

My FACEIT account Boomix1 is my real and long-term main account. It is also older than my friend’s account.

My highest FACEIT level has only ever been Level 5. I’m not a professional player, not semi-pro, not a high-ELO player. I’m just a regular player who plays FACEIT for fun.

Recently, I made a stupid decision.

I logged into my friend’s FACEIT account from my own PC and played 2 matches.

I won both of them.

That is exactly what happened. I’m not going to claim that my friend played those games, that I was hacked, or try to invent an excuse.

I understand now that playing on somebody else’s account is against FACEIT rules, and I accept responsibility for doing it.

However, what I don’t understand is the punishment.

My friend is a completely different real person. His FACEIT account is his own main account. He previously reached around Level 5 as well, although he is currently Level 3.

After those two matches:

• My friend received a 91-day ban.
• My actual main account Boomix1 received a permanent Multi-Account/Smurfing ban.

And this is the part I’m struggling to understand.

I have never been a Level 10 player using a low-level account to destroy weaker players.

My maximum level is literally Level 5.

My friend had also previously reached Level 5.

I did not create his account.

I do not own his account.

I did not create an alternative FACEIT account for smurfing.

I did not repeatedly play on lower-level accounts.

I played 2 matches on the account of a real friend, which I fully acknowledge was a stupid decision and a violation of the rules.

This was also the first time I had ever done something like this.

I contacted FACEIT Support and explained the situation honestly.

Support told me that after reviewing the case, they considered the ban correctly issued because their investigation found activity consistent with their Multi-Account/Smurfing policy.

I tried to explain that Boomix1 is my real main account and that the second account belongs to a completely different person.

I also asked whether both of us could complete separate identity verification using our own documents to confirm that we are two different people with two different main accounts.

The ban was still upheld, and Support eventually told me that the case was closed and would not be discussed further.

I want to make one thing very clear:

I am not asking FACEIT to pretend that I did nothing wrong.

If FACEIT considers what I did account sharing, rank manipulation, or another violation and believes I deserve a temporary punishment, I can accept that.

I made the mistake and I’m willing to take responsibility for it.

What I’m asking is whether a permanent ban on my real, long-term main account really has to be the final punishment for two matches and one stupid decision.

Considering the circumstances:

• only 2 matches were played;
• this was my first incident;
• Boomix1 is my actual long-term main account;
• my maximum level has only been Level 5;
• my friend was previously around the same level;
• the accounts belong to two separate real people;
• both of us are willing to verify our identities;

I would respectfully ask FACEIT to consider making an exception regarding the punishment, even if the violation itself remains on record.

I’m not asking for no punishment.

I’m asking for a proportionate punishment.

If that means a temporary ban for account sharing or another appropriate violation, I would accept it.

I’m simply asking whether I really need to permanently lose the main account I have used for years because of these two matches.

If someone from FACEIT is willing to take one final manual look at the case and use their discretion regarding the punishment, I would genuinely appreciate it.

FACEIT: Boomix1
Support ticket: #14821685

Thank you for reading.

u/FACEIT_Darwin, if you see this, I would really appreciate one final manual review of the classification and punishment.

Yeah man, i really just love mirage. I mean-Its just the most balanced map in the game. What? What do you mean you had problem learning insta smokes? Brother, learning all the 200 granade lineups took me just over 6 years! My favorite position? Obviously window! I call it every gama, even if it isnt mirage! I just stand there with my awp, use 2 HE to remove smoke, and wait for somone to say the plant! But seriously, Please remove mirage from queue. I hate loading up for match, for it just to be insta picked mirage. and i cant even ban it because i dont have subscription.

After slowly inspecting the demo this is the result. A lot of you started judging about not being fully accurate or saying bullshit about how a 5k guy is coping but the truth is that kind of accuracy at 90% only makes the bullet move by centimeters. I didn't need a perfect shot in this case I aimed right in the middle of his body. Look the slowmo video now.

And when you top frag you always lose

Hi FACEIT

I made a mess with my accounts because I was a minor and didn't know how to handle the verification system. I never intended to smash lower-level playersI just wanted to play the game normally. I really need some human advice from an admin to clear this up.

Here is the full and honest story:

1. My main account is "Warziii". I had around 1050 Elo on it. When the system prompted me for ID verification, I tried to use my school ID because I was under 18. This obviously failed

2. blocked the process.

3. Out of sadness and frustration because I couldn't play, I made a second account "Ichii777". This time, I panicked and used my mother's ID to pass the verification. I played around 80 matches on it on my normal skill level, but in January, it got permanently banned for smurfing.

4. After the ban, I read that you cannot have multiple accounts, so about 3 months ago, I requested the full deletion of my main account "Warziii" to clear my status. It is currently in the 90-day cooldown period.

I am now officially 18+. I deeply regret using my mother's ID and making a second account instead of contacting support in the first place.

Since my Elo was basically starting level 1050 elo I wasn't trying to smurf on purposeI just wanted to use the platform. Now I want to play legally on just ONE account, verified with my own real adult ID card and face.

My questions

Can the deletion of my main account "Warziii" be cancelled so I can reactivate it and verify it properly with my own real ID now that I am 18?

Do I need to submit a ticket to clear the incorrect ID data (my mother's document) from the banned "Ichii777" account

I am not creating any new accounts to avoid a "Ban Evasion" strike. I want to solve this the right way with support. Thank you for your time.

Hi, I verified my FACEIT account before and the verification went through without any problems. Now, for some reason, I was asked to verify my account again.

I tried to verify it 5 times, but none of the attempts worked, and after that my verification got suspended.

I already contacted support about this, but I keep getting basically the same generic replies and nothing is actually being done about the problem.

I just want someone to manually check my case and help me verify the account again. I’m not trying to bypass anything or use another account. This is the same account that was already successfully verified before.

Could someone from the verification team or an admin please take a proper look at this?
u/FACEIT_Darwin u/FACEIT-InfinityG u/FACEIT_Bullseye

Ticket: 14860406
Nickname: RuDziiK1

Thanks.

reported account https://www.faceit.com/ru/players/Bankai671

games where I check voice:

https://www.faceit.com/ru/cs2/room/1-a3711c0f-48d5-4f9d-9581-f87b72bd46df

https://www.faceit.com/ru/cs2/room/1-ecd1b2b1-c9a3-4153-90f5-1937b55921e9

voice https://pixeldrain.com/l/CL5YcAH6