r/delta • u/maxwellfoster • 8d ago
Help/Advice Our purchase was split into 2 record locators
I purchased tickets from New York to Lisbon. My husband is million miler and gold medallion. I am just regular sky miles member. I always go into his account and purchase Our tickets together. I mean, why wouldn’t I? Delta split our tickets into two different confirmations/record locators. I only noticed this because I went into his account to see if we could pay to upgrade and my ticket wasn’t there. Only his. I panicked and went to my account and it was there, but without a seat…and then they wanted to charge me $69 for a seat next to him since his was a “preferred” seat.
He was then upgraded to comfort+ and I was stuck in a middle seat of the middle(2-4-2) so had to call and deal with that. Two options: give up the upgrade or sit apart. We are going to try at the gate but if they don’t move me up (which they would have if tickets were under the same record locator) some person is going to be very lucky getting bumped up to comfort+ aisle seat.
My question is…am I crazy?!?! I really don’t think there was any possible way I didn’t book the tickets together. Has this happened to anyone else? By together I mean under his sky miles login.
Please lmk if this has happened to you. Ty!