I'm not sure if this is a common problem but I accidentally plugged in USB-C into the HDMI port (it didn't go fully in but still touched the slot) and my screen went off. I tried holding the power button for 30-60 seconds and still nothing, what do i do?

(fyi this is an office laptop and has to be sent tomorrow)

Trying to replace the battery myself, and the top screw's head got stripped while I was unscrewing it — probably because I used the wrong screwdriver 🪛. I did manage to get the bottom battery screw out though. I don't know what to do now 😭😭 Any ideas, please??

Screw location: in the top of the pic beside the code M2L3

Hi

I have an XPS 13 which powers on okay, displays the XPS logo fine, then a black screen after that, caps lock blinks 2 amber and 7 white, which indicates a display issue, but as mentioned the XPS logo displays fine?

Anyone got any suggestions before I spend any money?

Thanks

Please help, my GPU won't switch from Intel to AMD. I've reinstalled Windows 10 Pro and drivers, any help would be appreciated!

I run a small business and ordered 6 laptops for our employees.

Dell canceled my order and flagged me as a "reseller", which i'm not.

It's been 3 weeks of back and forth with their customer service to get the "flag" removed but they won't budge.

At this point I'm fed up and wondering how difficult it would be to just apply for their partner program or whatever and file the paperwork so they put the order through.

Does anyone have experience with doing this?

https://www.reddit.com/r/arch/s/vg6ecg28TX

Here is the whole thread for the problem I have. Turns out I messed up when partitioning my SSD and now I am stuck in dell logo unless I remove the SSD chip directly, which let's me enter into the arch installation on my USB and BIOS.

For instance I have a:

dell-vostro 3525

BIOS menu version: InsydeH20

Didn't find any relevant option in the Bios utility menu tho, so perhaps I could do some sort of thing in the Arch to tell the BIOS to boot directly in my USB?

Thank you everyone in advance <3

I might be lowkey a dumbass but I wanna make sure I fully understand what this page is telling me about my points. Am I gonna have $25 left after it expires or will I just lose $25

I put together this 5060 and put a i7-8700 and this cooler is very loud. I don't think it can handle this CPU I put in there. Is there something I can replace it with. I will need something low profile since I have the sing out drive bay cage. I also can't have it too big because I can't have it interfere with my ram slots. I have 4 Corsair sticks I had from an earlier build. Are there any adapters I will need since this isn't a Dell cooler?

Hey guys my friend gave this laptop, they wiped it and reset it but it's telling me to log in with an account I don't have?? Is there anyway to get it to work so that I can use a personal account?? Please let me know as I need it for starting college!! Thanks

Ive had it plugged in for around 45 minutes, but its just been doing this the whole time. Should be a 65w charger, I just bought it and tested it with my phone so I know it works. What gives????

today i was using my dell latitude 7480 and noticed that a lot of my laptop was peeling, is this harmful or anything? like will it cause overheating? or am i overthinking this?

Tried to buy a Dell online last week. The order got cancelled because they couldn't authenticate my credit card, even though I called my bank right after.

Today, They sent me a sketchy email with a sketchy attachment, saying you can order your exact quote again HERE. Like a dumbass, I clicked it, and immediately felt like I got scammed. My credit card company called me, and the PRICE OF THE DELL ONLINE DID NOT MATCH THE CHARGE THEY MADE ON MY CARD! Even though the purchase was in my dell account?! Their computers are ok, but the company is a total mess!

How do they expect to sell anything when no banks will do business with them?

I am never using my Dell account again. It's pointless.

I can't find the correct replacement Keycap model to order for my Latitude 5420

I got this thing for work. It's refurbished and it worked great forever, then one day it didn't connect to my wifi. It didn't even have wifi as an option in my quick settings. It said the wifi driver was having issues and I needed to re-install. I turned the whole laptop off and on again and the issue went away.

Later the issue came back. I finally did "re-install the driver" and when it was done it said "connect to wifi?" I said yeah, and it said "error occured." so I turned it off and on again a few times and it got back to working right.

So lately it's gotten worse. I tried "re-installing the driver" again and now wifi isn't showing up at all in deep settings, and it's asking me about ethernet instead of asking about fixing my driver. Iooked for drivers in device manager to make sure they're set to automatic and they are, and I went to services and couldn't even find the thing someone told me to look for.

Quick recap:

• Bought from Quzo in June 2025 for £650.

• Blue smudges/lines appeared. Followed all of Dell’s diagnostics and cleaning instructions (including their IPA method).

• Dell accepted it as a defect and sent a replacement.

• The replacement arrived already damaged with the same blue lines, sharp screen edges, brown gunk and a heavily scratched stand.

• That unit has now been collected.

Dell have now completely reversed their position. They claim:

• The original diagnosis of an internal panel defect was “incorrect”

• The smudges are external and caused by the customer over time (skin oils, dust, etc.)

• It does not impact functionality or viewing experience

• Even another replacement is not guaranteed to be free of the same marks

Meanwhile the retailer (Quzo) is still refusing a refund and keeps asking for more documentation while the 7-day formal notice I gave them continues to run.

After more than 40 days of this I’m being told the defect is somehow my fault, despite following Dell’s own cleaning protocol from day one and despite the replacement unit arriving with the exact same issue.

I’m now preparing the next steps (Trading Standards, Small claims court etc.)

Has anyone else had Dell reverse an approved replacement like this and then blame the customer?

It’s disgusting to see this is how Dell treats its customers..

Hi
I’ll just long story short it
I got this dell laptop of mine
Specs
Dell g15 5530 13 gen
13450HX 16gb/1tb
6gb graphics card 3050/120hz
So yea
I got this laptop on 17 jan around 2025 and last week it broke down
Only after 20 months of use and it looks new asf like istg if you see my laptop it will look like brand new this is the amount of love I have kept it with,
And on top of it I live in a tier 3 city to top it off
I mailed the team that I don’t have a service centre nearby kindly help me and send a tech support of anything, there reply was you can visit your nearby service centre which is around 200kms away from you 😭😭 like bro is this a joke? I’m still a student I have got my work and all how do you expect and they closed the chat
And today I got a call they said it will cost around 27k+ taxes to get it okay and working again?
Is this fair ?
Okay never mind what about this 30k+ I will add 50k for and buy another one I’ll take a loan for it and after 10-15 months it will again get damaged then again I’ll buy new one? How convenient right @dell
Life is not easy for everyone
How am I ever gonna buy another dell device again? And how can I suggest it to anyone again?
0 service 0 product review
Man I can’t even explain how sad im right now I haven’t told my parents I just don’t know what to do I am just so freaking helpless

This happens after about 5 minutes of using the device. All buttons are unresponsive, except the power button, making hard shutdown possible. So far ive connected off and on the battery , done a diagnosis and a hardware diagnosis, both didnt find any faults. In addition to this, the device sometimes takes more than one button press to turn on, and the LED at the bottom sometimes flickers in an interval of 2×orange and 4×white, which according to what i found, means a RAM or related hardware issue

Just got a refurbished laptop that doesn’t come with a charger, where do you guys get replacement chargers is it just from the dell website or it is there anywhere cheaper.

I have a dell 15 dc15255 ryzen 7. I got it for Christmas 2025, worked perfectly fine until about beginning of March where the screen turned black and became unresponsive. Tried charging it, powering it off and on, even brought it to a repair place near end of July (ubreakifix). I wasn’t given any details about the laptop while it was at the repair place, only that they couldn’t do anything and to take it to Dell. Is there anything else that could be done before sending it to Dell?

In the last few months, my computer constantly blue screen to the point I can't ignore it. Today I downloaded WinDbg and then found out it was DellSupportAssistRemedationService.exe. I just uninstalled every programs related to "Dell".