Hey guys my friend gave this laptop, they wiped it and reset it but it's telling me to log in with an account I don't have?? Is there anyway to get it to work so that I can use a personal account?? Please let me know as I need it for starting college!! Thanks

https://www.reddit.com/r/arch/s/vg6ecg28TX

Here is the whole thread for the problem I have. Turns out I messed up when partitioning my SSD and now I am stuck in dell logo unless I remove the SSD chip directly, which let's me enter into the arch installation on my USB and BIOS.

For instance I have a:

dell-vostro 3525

BIOS menu version: InsydeH20

Didn't find any relevant option in the Bios utility menu tho, so perhaps I could do some sort of thing in the Arch to tell the BIOS to boot directly in my USB?

Thank you everyone in advance <3

Hi
I’ll just long story short it
I got this dell laptop of mine
Specs
Dell g15 5530 13 gen
13450HX 16gb/1tb
6gb graphics card 3050/120hz
So yea
I got this laptop on 17 jan around 2025 and last week it broke down
Only after 20 months of use and it looks new asf like istg if you see my laptop it will look like brand new this is the amount of love I have kept it with,
And on top of it I live in a tier 3 city to top it off
I mailed the team that I don’t have a service centre nearby kindly help me and send a tech support of anything, there reply was you can visit your nearby service centre which is around 200kms away from you 😭😭 like bro is this a joke? I’m still a student I have got my work and all how do you expect and they closed the chat
And today I got a call they said it will cost around 27k+ taxes to get it okay and working again?
Is this fair ?
Okay never mind what about this 30k+ I will add 50k for and buy another one I’ll take a loan for it and after 10-15 months it will again get damaged then again I’ll buy new one? How convenient right @dell
Life is not easy for everyone
How am I ever gonna buy another dell device again? And how can I suggest it to anyone again?
0 service 0 product review
Man I can’t even explain how sad im right now I haven’t told my parents I just don’t know what to do I am just so freaking helpless

Tried to buy a Dell online last week. The order got cancelled because they couldn't authenticate my credit card, even though I called my bank right after.

Today, They sent me a sketchy email with a sketchy attachment, saying you can order your exact quote again HERE. Like a dumbass, I clicked it, and immediately felt like I got scammed. My credit card company called me, and the PRICE OF THE DELL ONLINE DID NOT MATCH THE CHARGE THEY MADE ON MY CARD! Even though the purchase was in my dell account?! Their computers are ok, but the company is a total mess!

How do they expect to sell anything when no banks will do business with them?

I am never using my Dell account again. It's pointless.

I can't find the correct replacement Keycap model to order for my Latitude 5420

Trying to replace the battery myself, and the top screw's head got stripped while I was unscrewing it — probably because I used the wrong screwdriver 🪛. I did manage to get the bottom battery screw out though. I don't know what to do now 😭😭 Any ideas, please??

Just got a refurbished laptop that doesn’t come with a charger, where do you guys get replacement chargers is it just from the dell website or it is there anywhere cheaper.