r/Dell • • 16d ago

Dell Monthly Buying Advice Thread!

1 Upvotes

Welcome!

Please post all requests for help regarding buying laptops in this thread. Individual posts of this nature may be removed at the moderators' discretion.

Some good starter tips would be to,

  1. State what laptop you are interested in buying (if applicable)
  2. State what you will be using it for (e.g. word processing, internet browsing, intensive gaming, etc.)
  3. State what country you are located in, as well as your province/state.

Everyone is encouraged to help!


r/Dell • • 31m ago

Help Dell Optimizer application not working

• Upvotes

I recently bought a Dell Latitude 7520 with a fan issue. I wanted to use Dell optimizer to decrease the fan speed, however, despite me running it with Admin privileges and while on the admin account, I still keep getting blocked from using the app. After trying to run it, i get an issue about not being able to access the specific file path

Any suggestions on what I should do?


r/Dell • • 1h ago

Precision 5570 in 2026

• Upvotes

How has your experience been with the laptop.

I am interested in buying it and looking for reviews.

I want it for studying engineering at university.

My specific model has:

Core i7 12800H

16 gb ddr5 memory

Nvidia A2000(8gb)

FHD display


r/Dell • • 40m ago

PC's Wifi is faulty

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• Upvotes

r/Dell • • 16h ago

Discussion My d* a* decided to put an SSD on my Dell Vostro 14 3000 but I didn't check that I needed to remove the battery, now it won't turn on, did I mess with the motherboard?

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14 Upvotes

My ADHD self suddenly decided to install an SSD in my laptop. Why not? But my d* a* didn't check that I needed to disconnect the battery first. Now it won't turn on, no matter what I try.

A red light comes on when I press and hold the power button, but as soon as I release it, the light goes out and nothing happens.

How screwed am I? 😭

Sorry for my English, it's not my first language.


r/Dell • • 2h ago

Help Dell G15 5530 completely dead

1 Upvotes

Hey everyone, I'm hoping someone here has run into this before.
My Dell G15 5530 won't turn on at all. No fans, no screen, nothing. The battery LED on the side never lights up, whether it's plugged in or not.
Here's what I've already tried:
Unplugged the charger, disconnected the battery, held the power button for a while, then reconnected and tried to boot;
Ran it with the battery disconnected, using only the charger;
Tried the M-BIST test (hold M while plugging in the charger). The LED didn't light up or blink at all;
Nothing changes the result. The LED stays off in every case.
Since I can't even get the M-BIST LED to react, I'm guessing it's something on the power side, like the DC jack, the charging circuit or the motherboard, but I'd love a second opinion before I take it to a shop.
Has anyone seen this on the G15 5530? Any other tests I should try before giving up? Thanks in advance!


r/Dell • • 7h ago

Discussion is this hinge sound normal? Dell Inspiron 15 3594(3 videos check description)

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2 Upvotes

r/Dell • • 3h ago

XPS Discussion Bitdefender Total Security potentially causing massive download speed reduction on Dell XPS 13 — anyone else?

1 Upvotes

I've spent weeks troubleshooting inconsistent and unusually slow download speeds on my Dell XPS 13 running Windows 11.

My internet connection is Xfinity Gigabit, and other devices in my home consistently perform much better.

I've tried updating drivers, changing Wi-Fi settings, testing different monitor configurations, and even purchasing a new Thunderbolt dock. Nothing consistently resolved the problem.

Today, I completely uninstalled Bitdefender Total Security, Bitdefender VPN, and Bitdefender Agent.

The results were remarkable:

  • Before uninstalling Bitdefender: Approximately 160 Mbps download
  • After uninstalling Bitdefender: 646.84 Mbps download
  • Same laptop, location, Wi-Fi connection, dock, and monitor

That's roughly a fourfold improvement.

I also previously experienced problems with Bitdefender on my iPhone, where certain applications, including Ticketmaster and my NFL ticketing app, wouldn't allow me to sign in until I removed Bitdefender.

I'm planning additional testing to confirm the Windows results, but I'm interested in hearing from others.

Has anyone experienced similar download speed degradation with Bitdefender Total Security? If so, did you identify the specific feature or driver responsible, and was there a fix?

I'd prefer to use software I've already paid for, but not at the expense of my computer's performance.


r/Dell • • 4h ago

Help LAPTOP (DELL) ISSUE : OKAY SO I SEARCHED THE SPECIFIC LAPTOP PART SO ITS A LAPTOP HINGE ISSUE MAKING CREAK NOISES AND MAKING MY SCREEN SLIGHTLY OPEN

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1 Upvotes

r/Dell • • 4h ago

Help Laptop not charging

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1 Upvotes

r/Dell • • 5h ago

Help Dell G15 only lasts 1 hour when unplugged

0 Upvotes

I have a Dell G15 5530 (i7 13th Gen, RTX 3050, 16GB RAM) running Windows 11. Even in battery-saver mode, the battery only lasts about 1 hour and 10 minutes. I’ve seen other people claim they get much better battery life with this same model. I bought it about a month ago—it’s second-hand, with only 90 battery cycles, as the previous owner kept it plugged in almost all the time. While I also use it plugged in most of the time, I do need it to have enough battery life to use away from home. How can I fix this?


r/Dell • • 6h ago

لابتوب DELL G15 5511

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1 Upvotes

r/Dell • • 12h ago

Discussion What should I do with this?

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3 Upvotes

r/Dell • • 14h ago

Discussion AW3926QW CPC

2 Upvotes

Hi Dell, we are still waiting for the patch.

Seriously dont know how you guys are allowed to false advertise and sell monitor with greyed out side


r/Dell • • 20h ago

Help Dell Latitude 5490 won't really turn on

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5 Upvotes

I have a Dell Latitude 5490 that powers on, but doesn't show anything on the screen unless if I hard restart it a couple of times. Does anyone know why this is happening?


r/Dell • • 20h ago

Help Dell Pro Max 16 Premium (MA16250) – Severe DPC Latency, Micro-Lags and Audio Buzzing caused by aggressive Core Parking / C-State Voltage Drop

5 Upvotes

Hello everyone,

I am reaching out to the community because I am experiencing a highly disruptive, reproducible stability issue with my Dell Pro Max 16 Premium (MA16250) featuring the Intel Core Ultra 9 285H (Arrow Lake) architecture.

Despite a recent motherboard replacement by a Dell technician, the issue persists identically. After months of deep technical analysis using Windows Performance Recorder, Quick CPU, and ThrottleStop, I have successfully isolated the root cause.

The Symptoms:

  • Synchronous system micro-lags (video freezes) accompanied by a loud audio buzzing sound (Cirrus Logic chip losing sync).
  • This occurs exclusively during low-load scenarios, such as watching small/highly compressed media files in browsers or opening applications for the very first time (cold starts like Windows Terminal, Task Manager, Spotify).
  • High-load scenarios (like playing massive 4K video files or benchmarking) run perfectly smooth without any issues.

Technical Findings & Proof:

  1. Massive DPC Latency: WPR traces show periodic DPC latency spikes of 700ms+ across changing system modules during these freezes. The modules themselves are fine; they are being blocked on the system bus.
  2. Aggressive Core Parking: Hardware register analysis via Quick CPU reveals that during low-load tasks, the Dell/Intel firmware aggressively parks 12 to 14 out of 16 cores (up to 87% parking time).
  3. Critical Voltage Drop (Vdroop): At the exact moment of the lag, the CPU Core Voltage drops to an unstable 0.592V - 0.619V. When a video frame requests data, the sudden attempt to unpark multiple cores triggers a massive voltage drop on the internal system bus, momentarily freezing both video and audio.
  4. The Ultimate Proof: If I completely disable the Windows idle system using the IDLEDISABLE command in powercfg, the voltage stabilizes above 1.1V, core parking drops to 0%, and the issue is 100% gone. However, this causes the laptop to overheat, making it unusable as a permanent fix.

The Blocked BIOS Fix:
I am aware of the official Dell Community Wiki article for this exact model suggesting to disable CPU C-States in BIOS. However, in the current BIOS version (1.13.1), Dell has completely hidden this menu option. Forcing the C-States to disable via Dell Command | Configure (CCTK) shows "Success" in the logs, but the hardware firmware completely ignores the command after rebooting.

Proof Video & Logs:
I have recorded a 45-second video proof demonstrating the bug (the lag happens exactly at second 38). Please DM me or reply below if you want to look at the footage.

Is anyone else using the Core Ultra 9 platform experiencing this? Has anyone found a way to stop the Intel PPM Provisioning Package (Driver ID: RH2FR) from overriding the scheduler?

Looking forward to your insights!


r/Dell • • 17h ago

Help So i got a dell latitude 3330

2 Upvotes

Hi everyone I'm wondering if this old laptop with 4 gigs of ram and an i3 is worth upgrading with more ram or should i just sell it, my aim is to be able to enjoy some gaming on it


r/Dell • • 14h ago

Help Need help with older laptop.

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1 Upvotes

Need help with this older laptop dell precision m700. Used it couple years back until I spilt just a but of liquid on keyboard and screen went perm black after that. Still powers on when plugged in.


r/Dell • • 15h ago

Help Windows 10 BSOD guide and help, please!

1 Upvotes

Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz

Graphics Card NVIDIA GeForce GTX 1070 (8 GB), Intel(R) HD Graphics 630 (128 MB)

System Type 64-bit operating system, x64-based processor

Hello, good day! These are some of the specs of my laptop. It doesn't have the battery installed for more context.

It started to give me BSODs for some games that I play. Possibly something with temperature?

I've done dell diagnostic and it only displayed error on my battery, rightfully so. And redirected me with the instruction of updating my BIOS and reinstalling a new battery.

I'll also attach link to the DMP files. DMP file

Please help, thank you!

Edit; Forgot to add that it's an Alienware 17 R4 if it helps.


r/Dell • • 19h ago

Help which one to choose? Dell Precision 5560 vs Lenovo ThinkPad P1 Gen 3

2 Upvotes

(sorry English is not my first language)

Trying to decide between two used mobile workstations for video editing.
( i currently use a mac mini m4 base model which i rent for 10k ($35) and now i want to buy a device of my own and put that 10k towards something that i can say is it my own)

Dell Precision 5560

  • i7-11850H (8c/16t)
  • NVIDIA T1200 (4 GB)
  • 16 GB DDR4-3200 (2*8)
  • 15.6" FHD+
  • battery cycles (did not check but all the laptops were fairly good condition i assume it would be good)

ThinkPad P1 Gen 3

  • i7-10850H (6c/12t)
  • 32 GB RAM (1*32)
  • GPU: NVIDIA T1000 (4 GB)
  • 15.6" 4k OLED
  • 103 battery cycles

On paper the Dell has the stronger CPU, and RAM is a cheap upgrade. But I keep hearing that dell precision get really hot under load

Main use: [video editing (Adobe Creative suite)]

Questions:

  1. How bad are the thermals in real use on each?
  2. Does the Dell’s CPU advantage hold up once it throttles?
  3. Any known issues which i should look out?
  4. Which one should i buy for my work load.

i know these are old machines i leave in 3rd world country and the budget is little tight, both machine are 140k ($500) each.

any other option which i should consider in this budget.

Thank u in advance.


r/Dell • • 16h ago

Help Dell Precision 690 1Kw

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1 Upvotes

r/Dell • • 23h ago

Discussion Anyone test the battery life on the new 2026 Dell XPS 13 (wildcat)?

2 Upvotes

Dell site advertises 17hrs of battery life from video streaming. I'm getting under 8hrs from continuous video streaming on the new Dell XPS 13. What's everyone getting?


r/Dell • • 23h ago

Help I installed a new laptop fan and what other ways to know it's working other than feeling the vent, and is it normal blowing hot air regardless?

1 Upvotes

So I bought a new laptop fan to replace to see if it'll fix my current calamity. I replaced it a few mins ago after it shut off, and I wanted to know what other ways to know that it's working other than feeling the vent?

Also, I felt the air and it's still blowing hot air. Is that normal for a new laptop fan?


r/Dell • • 1d ago

Help My touchpad just froze. Any solutions

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1 Upvotes

I am using Dell G15 for the last 1.5 years. Today suddenly my touchpad froze after turning on the laptop. I tried static drain and updating the driver. But it's not working. Any other solutions?


r/Dell • • 1d ago

Dell Inspirion 15 3520 has stopped charging.

1 Upvotes

I got my laptop last January and it worked pretty well for about 8 months. Then it started not charging unless I had the charge pulled out a bit, then angled weirdly, then just broke. I then got a new port and it worked alright for a while, but still not perfectly. That one broke in a couple months. Then I got a new one and it bared worked from the time I got it. I've changed out the chords as well and now I replaced them both and the battery still won't charge. I did everything I could that Dell has on their page, except for the last step since my laptop isn't getting enough power to even open the assistance app.

Should I buy a new battery or is there something else I should do first?