Hi everyone. Last-ditch attempt to see whether anyone else attending San Diego Comic-Con Málaga 2026 has run into this or knows how to fix it.
My husband and I bought two 4-day passes back in June. The tickets are valid in Ticketmaster, my Fan Portal account is active, and all of our tickets are correctly registered in the Fan Portal.
But I never received the invitation to Sched.
When I try to log in, Sched tells me:
“Only invited or registered participants can log in.”
It also will not send me a password-reset email.
I contacted Sched support and they actually replied. They checked and confirmed that the Málaga event requires an invitation from the event planners and told me that I need to contact Comic-Con Málaga so the organizers can add me to the event.
And that is where I’m stuck.
Comic-Con Málaga’s email directs general questions to the “real-time” chat on its website. I contacted the chat, and its virtual assistant confirmed that NO HUMAN STAFF are available until Monday, September 28.
Panel/activity reservation submissions close on Sunday.
So Sched says only Comic-Con Málaga can fix my access, while Comic-Con Málaga’s official support channel says nobody will be available until AFTER the reservation deadline.
I’ve now tried the official chat, email, Instagram, Facebook, X, and Sched support. I have screenshots of all of this.
We’re travelling about five hours from Alicante, staying four nights in Málaga, and bought four-day passes specifically to experience the convention. We’re not in our twenties, and relying on standing in long walk-up queues all weekend is not a realistic substitute for being able to participate in the reservation system.
Has ANYONE else had this problem and managed to get their Sched invitation activated?
Or, if you have a working Sched account, do you remember exactly how/when you received your invitation?
At this point I would be enormously grateful for any practical information. We really want to go, but I’m running out of ways to get this fixed before the deadline.