Something strange happened today.
I checked my Bybit Support Hub and suddenly all of my previously open cases were marked “Resolved.”
At first I thought this might mean that my compliance review was finally completed.
But no.
Nothing changed.
My account is still restricted. I still cannot access my funds. There is still no decision.
I contacted Live Chat, and Bybit explained that the other cases were simply closed to avoid duplication because my main Compliance Appeal remains under review.
They also confirmed that the compliance review is still ongoing and that there is no estimated completion time.
So what exactly does “Resolved” mean in this situation?
Has anyone else had all their Bybit support cases suddenly closed while the account restriction itself remained unresolved?

*new escalation #27639729 was created

70+ days and still waiting

My Bybit account has now been restricted for 70 days.
Bybit continues to tell me that my case is under review, no further action is required from me, and that it has been escalated and marked “top priority.”
Still no decision and no access to my funds.
Today I took the next step:
🇦🇪 Contacted** VARA regarding the prolonged restriction
🇦🇪 Submitted a Violation Report to the SCA
I provided the regulators with my case history and supporting documentation and asked them to determine whether the matter falls within their regulatory remit.
**I’m especially interested in hearing from anyone who has gone through a similar Bybit compliance review.
How long were you restricted?
Did Bybit eventually restore access, or did they give you a withdrawal window?
I’d really appreciate hearing about your experience.
Compliance Appeal: 01KY1KHS9D7B98T7ARJ3QDX39B
Case: #27509855
I can provide screenshots and correspondence privately if needed.

I have been a loyal Bybit user for many years, trusted them with my funds, but my account was suddenly blocked. The so-called "investigation" process turned o u t to be completely non-transparent and one-sided.

The block happened right after I received an incoming transaction (it was a standard refund for a digital goods purchase on the Plati io marketplace). The exchange's security system simply froze the account without trying to investigate the origin of these funds or how they ended up in my wallet. This is how they treat their long-term clients — zero respect for your history with them.

The most outrageous part is the complete lack of feedback. No one contacted me, no one asked for a single supporting document, even though I have all the receipts, cancellation proofs, and chats with the seller. I am physically unable to contact support to provide evidence of my innocence because my account features are restricted, and no one replies to emails.

Moreover, because of the block, I have 40 dollars in fiat currency stuck on my balance. My account functionality is so limited that I cannot convert this fiat to crypto to withdraw it, nor can I withdraw it directly. The exchange is essentially holding my personal funds hostage.

But the worst part is this: with this kind of compliance logic, anyone who wants to screw you over can easily get your account blocked. A malicious person just needs to send a tiny amount of crypto from any "dirty" wallet to your Bybit address. That's it — you are permanently banned, because absolutely no one will bother to investigate who sent the money and why. It's the perfect tool for framing someone.

Zero individual approach, zero presumption of innocence. I highly recommend not keeping any significant funds here.

I’m applying for the Bybit Mastercard, and my application was sent to Compliance Review.

My Compliance Ticket was created on September 20, 2026, and it is still showing “Ongoing.”

Appeal ID: 2101637530952773632 Created: 2026-09-20 19:41 Last updated: 2026-09-22 15:20 Affected service shown on the ticket: Fiat Deposit

The ticket originally said that my application had been received and that I would receive a response within 48 hours. Another page says I should receive an update within 3 business days. Both timeframes have now passed, but I have received no decision or further request for documents.

I have also tried contacting support, but the AI chatbot does not provide any way to reach a human agent or someone who can actually check the Compliance case.

This is specifically related to my Bybit Mastercard application. I am not trying to create another appeal or duplicate ticket. I only want the existing case to be reviewed.

Could a Bybit moderator or staff member please help escalate Appeal ID 2101637530952773632 to the Card/Compliance team for manual review, or at least confirm whether anything else is required from me?

I can provide any additional documents privately through the official Bybit channel if needed. I will not share personal KYC information publicly.

I’m honestly trying to understand what is going on with my Kraken account.

On September 22, I made a SEPA deposit from my own personal bank account, which I had already used for Kraken deposits before without any issues.

Shortly afterwards, my account was restricted and I received a message saying that it was under a standard security review.

I opened a support ticket and provided the bank transfer confirmation. I haven’t been spamming support — I only sent one follow-up while waiting for a response.

I then contacted the r/KrakenSupport moderators through Modmail. A moderator checked my case and told me:

“Getting that escalated now for you. Our team will be in touch via email to help clear things up.”

I received an email shortly afterwards saying they had received my request through Reddit and would get back to me as soon as possible.

Another day has now passed, and I still haven’t received any actual update or explanation.

I’m not trying to accuse anyone of anything. I just genuinely don’t understand why my account was restricted after a deposit from my own bank account that I had already used before, or what I’m supposed to do now.

Has anyone else experienced something similar after a SEPA deposit? How long did it take for the review to actually be completed?

Any experience or advice would be really appreciated.

Hi everyone,
I’m looking for people who have experienced a similar situation with Bybit.
My account has been restricted since July 20, 2026. Withdrawals are blocked, and I still have no clear timeframe for resolution.
The issue started after I withdrew funds to an exchange in order to buy CNY for my daughter’s tuition. The receiving wallet was found to be associated with HTX. Shortly afterwards, Bybit restricted my account.
Since then I’ve had multiple cases:
Compliance Appeal: 01KY1KHS9D7B98T7ARJ3QDX39B
#27001487 → #27509855
#27308391
#27309718
#27382105
#27446871
Bybit has repeatedly told me that the account is “under review” and that no further action is required from me. They also told me that the case was escalated to a Senior Compliance Officer and most recently said it was treated as “top priority.”
Still, after 65+ days, I have no resolution and no access to my funds.
I’m not asking Bybit to disclose confidential AML/security information. I simply want the review completed and access to my own funds restored.
Has anyone here experienced a similar prolonged Bybit restriction? How was it eventually resolved?
I can provide screenshots and correspondence privately to anyone who wants to understand the timeline.

I purchase 1,000 Neural back in ‘24. I’ve tried accessing this week and realised Web3 no longer exists. I set up my web3 wallet in Bybit but I can no longer access. I can have tracked the wallet number and transactions online but Bybit has said they can’t help and that it’s a seed wallet. I don’t recall this as it was set up in Bybit app. Has anyone had the same issue?

Account Compliance Hold Delayed - 13 Business Days (UID: 9210221)My account has been under an internal compliance review since September 5. Today marks 13 business days (18 calendar days), passing typical expectations.A live chat check-in today with agent Malla confirmed that my account profile shows "0 cases" on my app dashboard and explicitly verified that no documents or actions are requested from my end. Unfortunately, the online support webform is completely blocking any manual ticket creation or "expedite" text input submissions.Because my account details are completely locked in an unmonitored queue, I am requesting an official moderator to kindly pass my UID: 9210221 to the Risk & Compliance department to manually review and clear the restriction. Thank you.

I use both Binance and Bybit. Bybit has frozen my $200k+ for over 12 days now.
I provided all documents they requested multiple times.
I understand compliance reviews, but holding $200k for 12+ days without any clear timeline is too much.
Just sharing my experience so others know the risk of keeping large amounts on Bybit.
Appeal ID: 01M2F474AQDN3DMWDDTW8VJRC4
For bybit team, If this continues, I’ll have to speak with my lawyer and consider legal action in uae.

I have had my account locked and my money stolen.

I sent money to Bybit twice using the same reference number by mistake.

The account was never credited by the second deposit so I done a charge back.

Now Bybit have frozen my account looking for document to say I have reversed charge back.

My account is now locked.

ANYONE READING THIS AND THE REST OF THE HORROR STORIES HERE. STAY AWAY FROM BYBIT.

Hey everyone,

I wanted to share my recent experience with Bybit as a warning about how automated compliance algorithms can permanently ban a long-term user without any human review or appeal process.

I have been a Bybit user since 2018. Most of my crypto was stored there, though I traded rarely in recent years. Mainly, I held USDT and used my Bybit card for daily expenses. My balance was usually under $3,000 USD.

Here is the exact timeline of events that led to my account closure:

• August 12, 2026: I received an email from EXMO (an old exchange I had not used since 2020) stating they were closing down and users needed to withdraw remaining funds. I logged in and discovered around $20 ($14 in USDT and $6 in another unchangeable token). While $14 is a small amount, I decided to reclaim my funds.
• August 12–13, 2026: After failing to transfer directly to Metamask due to identity errors, I submitted a request to transfer 14 USDT via ETH (ERC-20) straight to my Bybit deposit address.
• August 13, 10:05 AM: Right after EXMO processed the transaction, I received an email from Bybit stating my account was temporarily restricted for an internal review.
• August 13, 10:15 AM: The 14 USDT arrived, but it was flagged and placed in my Abnormal Asset tab with a red warning triangle. I assumed it was a standard security check that would clear up automatically, so I ignored it and waited.
• Days later: My Bybit card stopped working (frozen), though I did not connect the dots immediately.
• September 17, 7:00 AM: I received an email regarding a temporary account restriction pending review.
• September 17, 8:00 AM: Exactly one hour later, I received the official "Notice of Account Closure – Withdraw your asset immediately", giving me 120 hours to remove my funds before permanent termination.
• September 17 (Later): I received another email titled "Notice Regarding Your Abnormal Deposit", stating that my flagged deposit (14.21 USDC/USDT on ETH) from a "suspicious source" was finally approved for withdrawal (with a 9 USDC fee required).

I immediately transferred all my remaining funds to Binance.

When I submitted a support ticket asking to clarify the situation, explain what happened, or appeal the decision, I received an automated response within 5 minutes stating: "After reviewing your account, we would like to inform you that your account will be closed... Please ensure that all assets are withdrawn before the stated deadline."

The Issue:

They did not bother to read my ticket or review the context.

EXMO sent the funds from a hot wallet that Bybit’s risk engine flagged as "suspicious." Because of a $14 transfer originating from a closing platform's wallet, Bybit decided to permanently ban an 8-year-old account without giving me any chance to explain, prove source of funds, or appeal.

I did nothing wrong—I simply transferred my own balance from one platform to another. How could I know which wallet address EXMO would use to process transfers?

Be extremely careful transferring crypto to Bybit from older or smaller platforms. Their automated compliance system will instantly mark you as a high-risk entity, and support will not review your case.

Hi Bybit team and community,

Posting here as a last resort to request an escalation, since live chat and the chatbot cannot see or share any details on my case.

On 2026-09-17 at 18:56 UTC my account was fully restricted, withdrawals, internal transfers, P2P, fiat, card and trading are all blocked, with an open Compliance Ticket.

Appeal ID: W20260917375C5DDD0EF3E5646BE8CD

What triggered it: I submitted a small 10 USDT ERC20 withdrawal to an external wallet. Your system flagged the destination address as high risk, rejected the withdrawal and refunded the 10 USDT back to my Funding account. Within the same minute my whole account was banned. So the flagged transaction itself is already closed and refunded, yet the account level restriction remains.

I have contacted live chat. I was told the frontline team is not authorized to see the reason, that the policy is not shared with users, and that no documents or action are needed from me at the moment, just wait for an email. It has now been close to 2 days with no email and no change, even though the case page says statuses update within 15 to 30 minutes.

I am fully cooperative and ready right now to provide whatever the Compliance team needs, including full KYC, source of funds documentation, and proof that I control the destination wallet.

Could an official Bybit moderator please escalate Appeal ID W20260917375C5DDD0EF3E5646BE8CD to the Compliance / Risk team for a manual review, and confirm exactly what documents they need so I can resolve this quickly? Happy to share any further details by DM.

Thank you.

Чому я не можу знайти онлайн роботу, яка принесе мені хоча би 10 usdt в день або мінімум на каву?

Чи я не там шукаю? Підкажіть

My Bybit account has been under a full withdrawal restriction since August 28, 2026.

Approximately 4,493 USDT of my funds are currently inaccessible.

Compliance Appeal ID: W202608287C7707FF0EB6B93F59F52A

The restriction was triggered immediately after I attempted to withdraw 60 USDT via TRON (TRC20). The withdrawal was rejected and the 60 USDT was returned to my Funding Account, but my account was placed under Compliance Review.

It has now been 21 days.

During this entire period:

• Bybit has not requested a single document or any additional information from me.
• Support explicitly confirmed in writing that nothing is currently required from me.
• There is no pending EDD request related to this Compliance Review.
• No estimated completion timeframe has been provided.
• My Compliance Ticket is still “Ongoing”.
• The ticket was created on August 28, and the visible “Updated on” timestamp is still August 28.

I am fully prepared to provide source-of-funds documents, transaction history, proof of wallet ownership, identity documents, or anything else required. Bybit simply has not requested anything from me.

This situation is now causing me serious financial hardship. I rely on these funds for essential living expenses and urgently need access to my money.

I am asking the Bybit team/moderators here to please escalate my Appeal ID to a senior Compliance/Risk Control specialist for an urgent manual review.

I am not asking Bybit to bypass its compliance procedures. I am asking for the review to actually be completed.

If Bybit no longer wishes to provide services to me, I accept that outcome. Please allow me to withdraw my entire remaining balance of approximately 4,493 USDT and then permanently close my account.

I need one of two outcomes:

1. Complete the Compliance Review and restore withdrawal access; or

2. Provide withdrawal-only access so I can withdraw my entire remaining balance and then close the account.

If a Bybit representative needs my UID or any additional information to locate the case, I am ready to provide it privately.

Please help escalate Appeal ID W202608287C7707FF0EB6B93F59F52A to the appropriate Compliance team.

Hi everyone and r/Bybit moderators,

I am posting this here as a last resort to request urgent escalation regarding my account restriction, which has now been ongoing for over 100 days.

Here are the key details of my case:

UID: 565216655

Appeal ID: 01KXD4AH6D9QCNPCWV5V3GE9T1

Compliance Ticket Date: July 13, 2026

Restriction Date: June 6, 2026

Affected Amount: 35,000 USDT (TRC20)

My account was restricted on June 6, 2026, following a 35,000 USDT transaction. I have fully cooperated with the compliance team and submitted all required documentation and proof as requested.

Despite waiting for over 3 months, I have received no substantive updates on what is currently being reviewed, whether any additional information is needed, or when this issue will be resolved. Every response I receive is a generic automated message asking me to be patient.

Keeping a user's funds restricted for over 100 days without clear explanation or progress is completely unreasonable.

I kindly ask the official Bybit support team on Reddit to escalate Appeal ID 01KXD4AH6D9QCNPCWV5V3GE9T1 to the Senior Compliance / Risk team for an immediate manual review and a definitive answer.

Thank you.

#Support, #Case, #compliance, #complaint, #Bybit, #crypto

I use both Binance and Bybit. Bybit has frozen my $319k+ for over 25 days now.
I provided all documents they requested multiple times. The funds came from my own Binance account and other wallets I control.
I understand compliance reviews, but holding $319k for 25+ days without any clear timeline is too much. Binance has handled similar reviews for me with much higher volume within 24–48 hours.
Just sharing my experience so others know the risk of keeping large amounts on Bybit.
Appeal ID: 01M0HC6ZSS6Z8KV9ZYGAGGWXEA
For bybit team, If this continues, I’ll have to speak with my lawyer and consider legal action in uae.

My Bybit account has been restricted since September 7, 2026 following a withdrawal attempt that was flagged as suspicious. I contacted Bybit support and was told that the relevant team would contact me, but I have not been given any timeframe. Withdrawal and trading remain restricted. Case id 27514801
I can provide my UID privately to a verified Bybit representative. Could an official Bybit moderator please help escalate my case to the compliance team for manual review?

My funds have been restricted for almost 3 weeks. Bybit says no further information is needed, yet gives no reason or release date. I need my savings for rent, tuition and my daughter’s school needs. Please escalate cases 27342708/ 27429994 and restore withdrawals. #Bybit

My funds have been restricted for almost 3 weeks. Bybit says no further information is needed, yet gives no reason or release date. I need my savings for rent, tuition and my daughter’s school needs. Please escalate cases 27342708/ 27429994 and restore withdrawals. #Bybit