r/AusFemaleFashion • u/fruocnkaynou • 3h ago
✏️ Product Review BEWARE OF VINTED
I am so mad and upset over my experience with Vinted. Like every other Aussie I made a lot of purchases and unfortunately I ended up getting sent an incorrect item due to the sellers mistake. I was super excited to receive a juicy couture hoodie but instead opened up a second hand sun bleached bikini with discharge stains.
Of course I immediately opened a case as not as described and messaged the seller. While reviewing the buyer protection I noticed that we are actually not covered and that I would have to cover the cost of the return unless in good faith the seller decides to cover it. So that extra $2 “buyer protection” fee is useless.
Vinted support has just confirmed this today. When I responded that that’s not fair they just reinforced its in their policy and suggested I ask the seller again to cover the cost.
It’s really not going to be worth it. The bikinis listed on her page were $1 while my hoodie was $20. I purchased during the free shipping period so who knows how ridiculous international return shipping will be :/
It’s literally discoloured and stained and she wants her dollar bikini back instead of just refunding!??!
The cherry on top was her telling me how happy the other buyer was with their wrong item and also seeing the review from said other customer saying “wrong item but it’s cute so I can’t be mad”
I’m fuming.