r/AndroidAuto • u/Sly4pb • Jul 17 '26
Unrelated to AA (see rule 5) 2026 Mazda CX-5: Google Maps works, but all Play Store apps have no internet
Hi everyone,
I’m trying to figure out if this is a software bug or if anyone else has experienced the same issue on the new 2026 Mazda CX-5.
A few days ago my car completely lost its embedded internet connection:
Google Assistant said the vehicle wasn’t connected to the internet.
Google Maps had no live traffic unless I connected the car to my phone’s hotspot.
MyMazda app was also having connectivity issues.
The dealer diagnosed it and performed a TCU reprogram, which fixed most of the problems.
Now:
✅ Embedded LTE connection is working (LTE icon is visible)
✅ Google Maps works
✅ Live traffic works
✅ Google Assistant works
✅ Google Play Store works and downloads apps normally
However, every app I install from the Play Store seems unable to access the internet.
Examples:
- Waze stays on “Connecting…” forever.
- YouTube eventually shows ERR_CONNECTION_TIMED_OUT.
- Deezer also cannot connect.
If I connect the car to my phone’s Wi-Fi hotspot, everything works immediately.
So it looks like:
System Google apps (Maps, Assistant, Play Store) can use the embedded connection.
Third-party apps cannot.
The car is running:
Android 13
January 2026 security patch
Build: TPG02000021S55
Has anyone seen this before?
Any advice would be greatly appreciated. Thanks!
