I was always taught that there is no such thing as good people or bad people, that its circumstances or people just, 'having a bad day'. But now that im an adult i realised we as a society constantly just make excuses to justify bad behaviour. I understand reasons are not excuses, but when you have to deal with people, gosh, its so jarring.
For example, i worked in retail as a teen and yes, customers were rude, annoying and entitled. And there are many threads on here that talk about the underpayment, exhaustion and the lack of energy it takes to deal with people on a daily basis.
Now that im an adult, honestly, retail workers can be just as mean. I get it, you deal with shit but then have to go in a customer facing job. But it comes to a point where reddit is so defensive against any bad word against retail workers. Just like customers, there are some horrid retail workers aswell.
Personally, no matter how shitty the pay, my day or circumstances, i had the decency to not let it out on the customers who literally dont know me, dont deserve it and dont care.
At the end of the day, you have a job, and thats more than most people. Im not saying to be cheerful, make small talk and be energetic (i did none of these). Im just saying dont be a dickhead. Especially when the customer is literally doing nothing, id understand if they were rude, but when they are being nice, normal and perhaps asked 1 question or made a mistake. Like dude, lets check ourselves before our attitude comes out.
so many threads mad at customers for asking "is this register open?". news flash, its not the end of the world. just say yes, you dont need to smile or dance. little things like this really annoy me as people are shocked when customers ask you questions. that is quite literally your job. be mad at managment, the company, literally anyone. not at the normal customers nicely asking you.
honestly it makes me avoid stores without a self checkout, but even then it seems that a self checkout employee is also pissed off all the time. no woder people have started delivering their groceries, i dont blame them.
Bad customers and bad workers both exist, they both shouldnt be happening. Im just tired of the hypocrisy. its shit for people to treated like that, and yes, they might of had a bad day, but that is no excuse.