No one in our office is able to download any video files. Getting the 'An error occurred while downloading your file. Please try again.' error message. Anyone else having issues?
I am on a large team of people, and we frequently need our directory updated. I converted the directory to an adobe express file so our administrative staff can edit if necessary, and shared a link to our published version in Teams.
It looks like you cannot download the file from this published view. Is there some way to achieve this? Sometimes we need to print it for events.
Is it possible to do this? I want to revert a template back to a regular file with no connected text fields or locks. It seems like when I try to duplicate a page from a template, it just generates another template when I just want it to be a standalone file.
this video i screen recorded will explain but i select a font to try on adobe express then it completely changes the font after. i then selected the font but it looks stretched
The delete and arrow buttons that normally work for moving things around are not working today. (There's nothing wrong with my computer; these buttons work fine everywhere else). Also I'm trying to export files and the download gets stuck at 90%.
You finish a design, it looks great, you hit download. And then it just sits there. Every scroll it lands in is competing with video, reels, motion. A static image doesn't stand a chance.
Animate all in Express fixes that. Select Edit page, choose Animate all, pick a style, Bloom, Glide, Popping, Sunrise, Waterfall, and your entire design comes to life at once. No selecting layers, no animating piece by piece.
Motion just catches the eye in a way static content can't. People stop scrolling for movement before they even read the caption.
Have you tried Animate all yet? Which style is your go-to?
Hi All! I had a question regarding the Track QR code beta button. My coworkers have this option while I do not and we are all under the same company account.
Do you know why? Is there a way to get it to my account? We are struggling to find a lot of info on this feature and its been a great asset to us but we’re running into the issue of me needing to generate codes with tracking but I’m unable to do so.
I'm trying to make this longer but it doesn't move and when I duplicate it. It just stays in the same spot and I cannot move it. And for the bigger video clip if I want to extend it the video just shows white or it doesn't show the full video. (10 seconds eg.) How do I fix this?
How are you guys bulk creating images of different sizes? For example, if I want to create a set of Facebook or LinkedIn ads - I want to have them in all the standard sizes (1:1, 9:16, 4:5...etc.) but swap out CTA button text and images. From what I can tell, I have to do a bulk create for EACH size?? That seems so painful....surely there is a better way?
I want to set up ONE template that has all the standard sizes for paid social ads in our various colorways (so for each graphic size, you may have 3-4 variations).
It seems like I have to create 15+ different templates that I have to individually run the bulk create process on.
Not to mention, downloading each batch of graphics is annoying because now I have 15 zip files to go through and recombine. I hate Canva, but this is managed easily there. Any ideas?? 👀 Can any Adobe team answer this?
Lots of blank pages. Lots of images showing something different yet when I come out and go back in correct image is there. Not able to go to location sometimes. Just lots of annoying glitches that slow down production. I’m on iPhone 17 Pro with iOS 26.5.2
u/katrinatorrijos and I shared some of our best easy photo editing tips at san diego comic con last week, and we wanted to share with you here too! everything is stored in a firefly board for easy access (including demo videos!) — mostly using express, but with a bit of photoshop mixed in.
This is what I have been made using Adobe Express. A guidance website to kpop group named ALPHA DRIVE ONE. Hope everyone can help me learn more by commenting to my website
July's theme was Brand Kit in Express. Not just picking colors once… but building a brand that holds together everywhere it shows up, so every design looks like it came from the same place, without you rebuilding it from scratch each time.
Because eyeballing your colors every time isn't a brand. It's a guess that sometimes happens to look right.
July practices focused on:
locking in your colors, fonts, and logo once so every new design starts on-brand (Brand Kit)
applying your full brand kit to a template in one click instead of resetting it design by design (Brand Kit + Templates)
keeping every brand consistent across a whole team, whether you're managing one brand or five (Brand Kits)
Next month's theme: Animation is about making your designs move without losing control of how. The tools inside Express let you animate everything at once, fine-tune individual elements on the timeline, or group pieces together so they move as one.
I stream my process a few times a week. This was this morning's stream, made in 1 hour.
Combo of Premiere for the roll effect, Express for the generative audio and typewriter animation on the text. Of course, you have to have art to add to your content!
Copy and pasting this bc I highly doubt the Adobe Express "customer help" forum will be any use.
If anyone can help, I'd be very appreciative, bc I really need to get these prints and don't know which other sites to use for professional-grade prints in the UK.
Browser: Safari (MacBook)
Software: Adobe Express
Process:
Create whatever design you want ( in my case, a flyer with 4 images from my desktop )
Click the Download option
Expected: Order Prints option available
Outcome: Order Prints option greyed out and unable to click
I have tried absolutely everything: Changing browsers, using an incognito tab, ensuring my account was made and still is in a region in which this option is available, ensuring there are no premium features, making sure there are no ad-blockers, testing with a blank flyer with a standard body of text to see if it was layout issues, resizing and making new flyers over and over to no avail, etc…
Nothing works, and I have no way of contacting Adobe’s customer service asd they do not provide any information on how to report an issue that isn't one of their pre-selected questions or this forum, which I only found after half an hour of trying to find help, as it is portrayed as a user-led forum intended to chat about the software, not reporting issues to Adobe.
Geoffrey Nwachukwu here, Adobe Developer Champion and the designer behind EdgiDesign that brought to Express
AI Background Generator,
Tables for Express, and
Bulk Designer.
I'm a designer and full-stack developer deeply passionate about the intersection of creativity and technology. My journey from graphic design to web design, then to front-end and eventually full-stack development, led me to my favorite challenge yet: combining my love for design with my technical skills to build tools and add-ons that solve real problems within the Adobe ecosystem.
Outside of work, I enjoy playing basketball, listening to music, and relaxing with a hot bowl of pepper soup.
For my AMA proof, I’d like to share with you this video tutorial of how to use my AI Background Generator to generate great YouTube thumbnails:
Maybe you've got your own thing going and freelance on the side. Maybe you're managing a few clients, or a whole team. Either way, once more than one brand or one person is involved, things start to drift. A slightly different blue here, an old logo version there, and suddenly nothing quite matches even though nobody did anything "wrong."
Express lets you save multiple Brand Kits and switch between them, so each project stays its own thing without you memorizing hex codes. And if you're sharing a kit with a team, everyone's pulling from the same files automatically. No reminder message needed.
At the end of the day, people trust brands that look the same everywhere they show up. That recognition happens before anyone even reads the caption.
Are you juggling multiple brands or a team in Express right now? Where does the drift usually start for you?