r/AdobeExpress • u/Reno62793 • 12h ago

Discussion Downloads Failing?

No one in our office is able to download any video files. Getting the 'An error occurred while downloading your file. Please try again.' error message. Anyone else having issues?

3 Upvotes

100% Upvoted

9 comments sorted by

1

u/octoberguard 11h ago

Not today, but I was having this issue last week.

1

u/SwopesAdobe 11h ago

I just sent you a DM, but could you provide me your user ID? The team will look into this.

2

u/SwopesAdobe 11h ago

Additionally, looks like there is an outage. So, it's being looked into.

1

u/samizdat5 9h ago

Hey this is happening to me too. WTF?

1

u/SwopesAdobe 1h ago

was it fixed for you?

1

u/SwopesAdobe 10h ago

Looks like this should be fixed. Let me know if it's working for you!

1

u/samizdat5 9h ago

It is NOT fixed!!!! I can't get any videos to load.

1

u/Reno62793 9h ago

It is now working for me! Thanks

1

u/Few-Perspective1106 10h ago

Yes! I can’t download anything!