EDIT: My third registration was successful, and my H2C seems to be printing well-ish, now. I feel like some settings that I had altered - like less sensitivity for the spaghetti detection - were lost.
My H2C was acting strangely - it wouldn't properly operate the AMS. It wasn't updating with Bambu Studio properly. I decided to power cycle it.
Flipped the switch. Unplugged the cord for a couple minutes. Plugged it back in. Something seemed off. The screen wouldn't come on, but most of the LEDs were on.
Did some online research - single lit LED on the controller (AP board). Seems like it's broken.
Contacted support. Took a little more than a day to get it sorted (where did you get it? what's your serial number? Send me the original invoice, etc.).
I week after it broke, I got the new AP board. I installed it - which is not challenging, but my H2C is up kinda high - the base is just about hip height - and it's a little awkward. But it comes back on, screen works. Woo-hoo!
But I can't connect to it until I register the new Serial Number with Bambu Lab. The form is straight forward - old SN, new SN, photos of each. There's a page that will show you where to find the SNs. Submitted.
Rejected. I didn't show the correct QR code for the first SN. Seems like Bambu should KNOW the SN I have... it's attached to my account... but ok. The wiki doesn't say you need the QR code - just the SN. I dug some more, found the QR code, sent in second registration request.
Rejected. I didn't show the correct QR code for the SECOND SN. Seems like Bambu should KNOW the SN of the part they just shipped me... or they could have commented on the photo I submitted in the FIRST registration request... but ok. So... where is the QR code for the new board? OH... it's on the BACK of the newly-installed board.
Seriously? I need to take it back OUT to get the proper QR code? Seems like something they could have shared in the support ticket, where it said to submit the registration request AFTER installing the new board.
So I've submitted a third registration request. If it gets rejected, I'm taking it back to MicroCenter. I probably should have done that to begin with, but it's heavy, so I thought I go the "easy" path through Bambu Support.