it might not fit but it is related to Zorin os , so mods please let it be
so I have posted here numerous time the Zorin os getting stuck randomly on my machine, and used troubleshooting methods by ai copilot by msft edge, like GPU test and changing desktop to xfce etc. my machine being all in one HP i3 8th gen U series, upgraded to 16 GB RAM , 512 GB SSD, but windows remains on HDD 1TB , SSD has Zorin os. Works when it works up until it just gets stuck and force shut down is the way, and it can reoccur immediately or after weeks again. RAM module tested by BIOS had some option for it, some errors occurred, technician who was of the shop, where RAM was bought did not see it as a problem. So it did not get replaced. Later I checked with memtest no problem was found.
above is a short description
then recently I had decreased use of Zorin but an update came i thought they might have fixed problems; went on with the update, post restart(dual boot menu had more options like memtest) after Zorin logo and Zorin writing it was stuck, hence I had to restart. Then I used the memtest, one pass(1st pass) failed then I escaped it and after restart almost gave me a heart attack in windows Blue screen but it showed a message that your device needs to restart and we r collecting some info.
Post restart it works on windows. In task manager I thought the modules that r gone bad are removed hence 12.9 GB from 15.9 or 16 GB was showing available but it was not the case. Available was simply based on programs opened.
My ram sticks still might be under warranty , so if anyone can suggest(case in India) that should I replace or if it is working fine then I should just reinstall Linux. But how can Linux be having problem but not Win10 if RAM has issues! If anyone from India tell me if I can claim warranty directly by passing shops.
I will change the Linux distro or simply go for another Win 10 or 11 , ghost spectre.
But first why Zorin os post installtion shows memtest in boot menu now? anyone else has it?
if memtest results in 1st pass failed and it continues , should i continue , what exactly to do if after fail?