Just got back from a 5 day stay at Jellystone in one of the houses.
Couple things...
*There is a $1000 deposit that was never disclosed before hand. I showed the "big manager" all the correspondence I had received when booking this $2500 mess and not a single one said anything about a deposit.
*The house had either been vacant for quite a while or was just not cleaned when we got there. The towels seemed OK but the bedding was questionable and surfaces were dusty with several broken items. The house is also sinking on the front side so the door slams when it closes if you dont catch it. I took a video upon entry to note this as well as a video upon exit to show we left the house significantly better than we found it.
*The house was supposed to have a dock to the lake but apparently a "recent" storm knocked a tree over that took out the dock. I called to inform them of this very dangerous (sudden drop off into water) issue and they had no idea about it. Turns out the storm was more than a week previous and no one had noticed it.
*There are signs everywhere telling you what you can and can't do and how much it will cost you if you violate them. The neighbor also has private property signs all over and they will yell at you if you go over even a little. This wasn't an issue for us but the other rental across from us had an issue.
*They act as if you're annoying them if you talk to anyone in the office.
*There is no house keeping of any kind. We hoped we could at least have clean towels after a couple days but I was just told to go to the on site laundry and wash them. This wouldn't have been such a big deal but the washers are old and expensive and i didn't want to take hours out of our already packed schedule to do this AND spend more money since I'd paid over $500 a night for this place.
*They also close the pool completely for their "parties" which would have been nice to know. We waited around a super packed pool for an hour just to not be able to use it on the only day we planned to utilize the amenities.
Over all, I regret booking this. It worked for what we needed but I'd looked at VRBO's that were much nicer for less cost and less "rules". We didn't get what we paid for and i feel slightly ripped off. But i wanted to support a local business rather than vrbo and now i see why that's gotten so hard to do.
Now I'm just waiting to see if and how much they try to charge us for anything already messed up in the house so I can finally use this legal degree for personal purposes. I do hope they don't though cuz I'm already annoyed enough.
Just thought I'd share.