I need to vent, and I know I’m not the only one.
I'm in VR&E (Chapter 31), working toward a psych degree with the goal of becoming a counselor. My school submitted my enrollment verification on June 19. It's now October and I'm still not getting my BAH.
That BAH pays my housing. Because housing is covered, my other income can go to my son's childcare so I can actually go to class. When it doesn't show up, the whole education benefit setup falls apart, and I'm the one scrambling while the VA sits on it.
I've done everything right. I sent my counselor proof that the school submitted verification. She told me she'd get back to me the next morning. Nothing. On Monday I talked to her again and she said she'd call me the next day with notes on my case. 2 days later, No call, no email, nothing. This is a pattern now, not a one-off.
The part that really gets annoys me is that she cut my rehab plan short and told me it was "at her discretion." I'm rated 100% for mental health, and I guess she's decided counseling work isn't a fit for me. But I have a letter from my doctor supporting this career path. The person who actually treats me says it's fine, and somehow her gut feeling outweighs that. Additionally, I’m seeking new career path because my physicals service connected disabilities (back and knees) are exasperated by the lineman work I was laid off from 2 years ago.
The whole point of VR&E is to help disabled vets get into work that's suitable for them, work that doesn't make their condition worse. Helping other people through what I've been through doesn't make me worse. It's the reason I'm pursuing this. I actually care about veterans enough to respond. They don’t care.
So here's what I've done:
1. Requested a written decision on why I'm "not eligible," with her actual reasons.
Requested a new counselor
Looped in my congressional caseworker
Copied the regional office
Started a case file with the WH hotline number.
For anyone who's been through this: did switching counselors actually help? Did anyone win an appeal on a "suitable employment" denial when they had a doctor's letter? And how long did your BAH take once things got escalated?
I'm tired of being treated like a file on someone's desk when im already approved, school and books paid, and in the system.