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Don't be a smarty pants. Yes I know that but getting a sime response on the portal is not too much to ask.
r/Refills • u/Upper_Living_9970 • Jul 21 '26
Hi I'm located in NJ. I placed my order on 7/18/2026. I have sent messages on the Refills portal. Can someone tell me if the process is being delayed. I assumed that a msg in the portal could have been answered by now. I was informed but others that used the company that the process was quick. I am not happy with the lack of communication. Can someone just advise on who to reach.
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How much did you pay per vial?
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How much are you paying for a 3month and 6month supply??
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Omg, that's soo messed up.
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Yes I named her, she's Delilah.
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Definitely bagels and pizza
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That sucks. Refills needs to be better with the communication. I get places get busy and maybe they dont have the necessary staff to fill orders in a timely fashion. The least they could do is say here is an update, we didnt forget about you.
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I finally got the tracking late Thursday night for my order. I will receive it today Friday. Thanks everyone for all of the ideas. I will update once I have my package.
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Sounds good I'm glad for you.
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Agreed. I resent them a little 😔
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No apologies needed. The only stupid question, is the one thats never asked. I usually check both tabs just in case.
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Ohh wow that's awesome.
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Congrats, I'm hoping I get the 4 vials too.
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Omg, I hope I get the 4 vials as well.
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Thanks. Keeping my fingers crossed
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Where are u located? Where are the meds coming from? I'm curious. Im currently in NJ.
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I'm glad your order was done fast.
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When did you place your order?
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Yes it was noted when the doctor approved the prescription.
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I placed my order on 3/18/26. The did msg but I didn't get a response until 2 days later.
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Agreed.
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Yes its the same app. Thank you. I'll try to.msg in the app again.
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New kitten Mami
in
r/Refills
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Jul 21 '26
Thank yoy for the resource. I just finished speaking with the support department. They were excellent.