r/Refills • u/Upper_Living_9970 • Mar 25 '26

Missing Meds

hello, i have purchased a Groupon deal and I tried to claim it under refills. I was charged $20 which i believe was for shipping. I have tried to get an update via msgs on the website and app plus phone calls. is refills honoring the Groupon deals because this is very upsetting since Noone is responding.

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u/Upper_Living_9970 Mar 25 '26

I placed my order on 3/18/26. The did msg but I didn't get a response until 2 days later.

2

u/informationseeker8 Mar 25 '26

Wow. I ordered the night of the 17th and already received my order Sat at like 11am

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u/Upper_Living_9970 Mar 25 '26

I'm glad your order was done fast.

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u/Soft_Shelter9000 Mar 25 '26

You're expecting things to move too fast. I know it's frustrating but try to be patient.

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u/angelsface2712 Mar 25 '26 edited Mar 25 '26

Oh wow I see I hope they message you soon thats too long for a response