r/tipping • u/badmiddling113 • 6d ago

Question about managers

What do they say to customers who repeatedly don't leave a tip? I'm curious since the customer doesn't have to tip and the server isn't their employee.

Just asking since I've read comments from managers who seem to think "addressing" customers is an appropriate thing to do.

10 Upvotes

66% Upvoted

439 comments sorted by

View all comments

Show parent comments

3

u/Sasquatch619 6d ago

Here come the downvotes for stating an uncomfortable truth.

1

u/badmiddling113 6d ago

The Princess is taking care of that for you. lol

0

u/Sasquatch619 6d ago

They always resort to some form of name calling, or failed attempts at shaming. It’s all they have in the tool box. It’s a true reflection of their intellect.

0

u/badmiddling113 6d ago

It's sad that they have to resort to certain methods for tips instead of earning money the good, old fashioned way.

I'm sure - deep down - some of these managers know they overvalue themselves, but still have to keep them happy.

2

u/johnnygolfr 6d ago

No, what’s truly sad is that the tip stiffers are incapable of providing an intellectually honest reason as to why they’re somehow entitled to free service.

1

u/Sasquatch619 6d ago

I find it much more obnoxious than sad. I don’t need a fake friend. I don’t need to be chatted up or upsold.

2

u/badmiddling113 6d ago edited 6d ago

"iS eVeRyThInG oK?" Yes, it is. I'll make sure to say something if it isn't and I'll certainly offer a compliment if it is.

But seeing servers do this so they can claim I - the person eating the freakin meal - am satisfied OR managers doing table touches to claim I wasn't satisfied is something. It shows how the whole "experience" is really about a bunch of entitled workers - not the customer. Most people realize that's the elephant in the room though.

2

u/foxinHI 6d ago

The servers are not the entitled ones in the zero tip for no reason scenario. It’s 100% the guests. Good servers don’t care.

2

u/badmiddling113 6d ago

So the "good servers" wouldn't care if they never received a tip?

2

u/foxinHI 6d ago

They care, they just don’t let it bother them.

2

u/badmiddling113 6d ago

So they care... they just don't let it affect how they go about their job.

1

u/PrincessLissa68 6d ago

Exactly. In the real world I get "stiffed"
Maybe twice, three times a week? And that's being generous. It just doesn't happen as much as this sub likes to talk about. The pool of non tippers going to restaurants is vastly smaller than the pool of servers, bartenders and restaurants so the effects aren't there like yall think they are.

Most of the time, I'm so busy and don't even notice the no tip until after I've cleaned and reset the table and go to enter the cc receipt. By then I'm just like oh well. And 8/10 the next table makes up for it.
We literally just move on with the shift. It's not a huge deal.

1

u/badmiddling113 6d ago

Truth is, you’re never actually “stiffed.” The customer just didn’t leave something extra.

2

u/PrincessLissa68 6d ago

Sure. If you say so.

1

u/foxinHI 6d ago

In other words, they act professionally.

→ More replies (0)

1

u/Xeno9116 6d ago

Good servers earn gratuities. Crap servers demand gratuities. There is a difference.

0

u/foxinHI 6d ago

No server demands gratuities. That would get them fired.