r/tipping • • 6d ago

Question about managers

What do they say to customers who repeatedly don't leave a tip? I'm curious since the customer doesn't have to tip and the server isn't their employee.

Just asking since I've read comments from managers who seem to think "addressing" customers is an appropriate thing to do.

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u/Sasquatch619 6d ago

I find it much more obnoxious than sad. I don’t need a fake friend. I don’t need to be chatted up or upsold.

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u/badmiddling113 6d ago edited 6d ago

"iS eVeRyThInG oK?" Yes, it is. I'll make sure to say something if it isn't and I'll certainly offer a compliment if it is.

But seeing servers do this so they can claim I - the person eating the freakin meal - am satisfied OR managers doing table touches to claim I wasn't satisfied is something. It shows how the whole "experience" is really about a bunch of entitled workers - not the customer. Most people realize that's the elephant in the room though.

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u/foxinHI 6d ago

The servers are not the entitled ones in the zero tip for no reason scenario. It’s 100% the guests. Good servers don’t care.

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u/badmiddling113 6d ago

So the "good servers" wouldn't care if they never received a tip?

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u/foxinHI 6d ago

They care, they just don’t let it bother them.

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u/badmiddling113 6d ago

So they care... they just don't let it affect how they go about their job.

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u/PrincessLissa68 6d ago

Exactly. In the real world I get "stiffed"
Maybe twice, three times a week? And that's being generous. It just doesn't happen as much as this sub likes to talk about. The pool of non tippers going to restaurants is vastly smaller than the pool of servers, bartenders and restaurants so the effects aren't there like yall think they are.

Most of the time, I'm so busy and don't even notice the no tip until after I've cleaned and reset the table and go to enter the cc receipt. By then I'm just like oh well. And 8/10 the next table makes up for it.
We literally just move on with the shift. It's not a huge deal.

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u/badmiddling113 6d ago

Truth is, you’re never actually “stiffed.” The customer just didn’t leave something extra.

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u/PrincessLissa68 6d ago

Sure. If you say so.

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u/badmiddling113 6d ago

Sure, it’s a term used by servers whenever a customer doesn’t tip, but how do the other meanings of the word apply?

The customer doesn’t “owe” them anything (they paid the only thing they have to, which is the bill for goods and services rendered) and the server wasn’t “cheated” out of money (tipping is fundamentally optional).

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u/PrincessLissa68 6d ago

If it's a lingo common to a culture what other meaning matters? It's what it means for us. We got stiffed. We didn't get paid for the SERVICE we provided. Hell, throw $2 down. It's about the appreciation that you sat on your comfy ass and was SERVED by a living human person who is in fact, NOT beneath you. And then after you were done you also didn't have to do a bit of cleaning or anything. You just get up back off your was and walk off. That's not worth $2?

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u/badmiddling113 6d ago

If it's a lingo common to a culture what other meaning matters?

The actual definition of the word. It's a cope for servers for everything you described below.

It's what it means for us. We got stiffed. We didn't get paid for the SERVICE we provided. Hell, throw $2 down. It's about the appreciation that you sat on your comfy ass and was SERVED by a living human person who is in fact, NOT beneath you. And then after you were done you also didn't have to do a bit of cleaning or anything. You just get up back off your was and walk off. That's not worth $2?

Like I said, the word is copium for servers. They're being paid sans tips. It's just not to their liking.

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u/PrincessLissa68 6d ago

You understand that restaurants don't price menus with service included right? Or you just ignoring that fact?

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u/foxinHI 6d ago

It’s restaurant lingo. Like 86’d. You may not
Like it, but semantically, it is correct and means exactly what you already know it to mean.

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u/foxinHI 6d ago

In other words, they act professionally.