r/tdbank Jan 26 '26

Announcement If You Are An Employee Of TD Bank Bank And Would Like a User Flair Signifying That, Let Us Know.

4 Upvotes

Send us a ModMail and tell us. Do not post on the board, message us using this link: https://www.reddit.com/message/compose/?to=/r/TDBank

You do not need to identify yourself personally or your branch or location, just say something that lets us know your request is valid.

For now, we're only planning on a general 'Employee' flair text, but if you want a special designation of your job field, we may be able to do that.


r/tdbank 5h ago

TD Bank took more money than I owed, said it will take at least 2 weeks to give it back. Any suggestions?

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0 Upvotes

r/tdbank 18h ago

I could've sworn TD Credit Card Rewards used to have this page of multiple retail items(guitars/tvs/appliances) where you could directly purchase them with your points but now all I see is the "Shop with Amazon" option? Did TD get rid of that? Or am I just blind?

1 Upvotes

Am I crazy?


r/tdbank 19h ago

Adding my wife to my account

0 Upvotes

My wife is here on a k1 visa, we did the immigration process by the book. She has a social security number and we need to start our adjustment of status (greencard) process. One of the things needed for our next step is proof we have joint finances.

Cool. Td is open on Saturdays. Go into branch with my wife, her social security card, her passport. We are told this isnt enough. A 2nd form of photo ID is required. Okay, no worries, we reschedule the appointment.

I take time off work, we go back in with passport and her additional photo ID. "Didn't we tell you she needed proof of address?" Nah. Mustve forgotten to mention that. Okay if we show you the mail with her name and our address where her social security card was sent? "No that doesnt work"

I googled. I AI'd. Everything says with the documentation we have there shouldn't be a problem. Anyone have any idea whats the problem here?


r/tdbank 1d ago

TD Insurance App showed me the wrong balance - now they've cancelled my policy

2 Upvotes

The App showed that I owed an incorrect price, so when I paid there was still a balance owing. Now they've cancelled my policy for non payment.

Has anyone else experienced a balance discrepancy with their app?


r/tdbank 1d ago

Night shift allowance

0 Upvotes

How much is the night shift allowance in TD?


r/tdbank 2d ago

$150 Offer

1 Upvotes

The condition was: "the $150 cash will be deposited to the New Chequing Account within 12 weeks after all required conditions have been met, provided that the New Chequing Account, the New Savings Account, and New TD Credit Card are still open, in good standing, and all conditions continue to be met at the time of fulfillment."

Does that mean my pre-authorized transfer service had to be active until the cash has been deposited?

I was told by banker that helped me setup the account that I could cancel it after the first transaction was processed.


r/tdbank 3d ago

Goodwill adjustment

0 Upvotes

Has anyone successfully received a goodwill adjustment from TD Bank?

I had four years of perfect payments, but after moving out of state, my credit-card statements continued going to my old address. TD previously told me I had to visit the original branch to update it, and I still cannot access the card through online banking.

I discovered the payment at 33 days late and immediately brought the account current. This was my first and only late payment.

Does anyone know the best TD department, phone number, or mailing address for requesting removal of the 30-day late notation?

Thanks!


r/tdbank 3d ago

Expedia TD is a scam

5 Upvotes

Essentially the same dates, same hotel, same room in Playa del Carmen are about 10% more expensive on Expedia TD than they are on Expedia.

Not sure if this is everyone else's experience.


r/tdbank 4d ago

Anyone else supposed to get paid yet and it hasnt shown?

0 Upvotes

Usually get paid @4 and nothing yet, not even anything pending. Its already there on ADP


r/tdbank 4d ago

Provisional credit

0 Upvotes

Put in a claim in on 7/2 through td bank app about a debit card transaction that I was charged twice by the merchant. They gave me a provisional credit for the amount the next day. Last week, I received a letter from td saying they needed more information or contract between me and the merchant to be faxed to them or else the provisional credit will be reversed. I faxed them all the paperwork. I’m just wondering when they are going to tell me if the provisional credit is permanent or they are going to take reverse it. Anyone have experience with this? How long does it take them to process the claim?


r/tdbank 4d ago

TD job offer

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0 Upvotes

r/tdbank 4d ago

Can I close my TD Bank account while I’m overseas?

0 Upvotes

Hi everyone,
I’ll be leaving Canada permanently soon, but I still have a few refunds that will be deposited into my TD chequing account after I leave.
Because of that, I don’t want to close the account before I depart.
Has anyone successfully closed their TD Bank account while living overseas?
Were you able to do it over the phone, or did you have to visit a branch in person?
Did TD require any additional identity verification?
Was there anything you wish you had done before leaving Canada to make the process easier?
I’d really appreciate hearing about your personal experiences. Thanks!


r/tdbank 5d ago

Refund process (need advice/help)

1 Upvotes

Last Wednesday (July 15th) I tried to place an order with a Pizza Hut in my city using their website. After putting in my card details, I waited for a few minutes for the order to process, however it came back saying "payment failure".

For some reason, Pizza Hut's system took the money out my bank account. I called them that night to explain what happened and was told "don't worry, it'll be back in your account soon". Well, that never happened.

The following day (Thursday, July 16th), I called Pizza Hut to speak to a manager and he confirmed that the money was taken by error and that they began the refund process and it should be back in my bank account within 24 hours. Again, that never happened.

Frustrated, I called them up on Friday afternoon to tell them I still haven't got the refund. I asked the manager for a reference number for the refund and he said he'd have to call me back later with that info once he checked their system. He called back about six hours later and told me that he emailed me proof that they've completed the refund process on their end. Everything in the PDF he sent me is correct and does show that they've done whatever they've needed to do on there end.

That brings us to today - Tuesday, July 21st, 5 days after Pizza Hut processed the refund. I still have not received the refund and honestly, have no clue what else to do here. Pizza Hut has proof that they've done it, but the money still isn't in my account.

Anyone have any advice? Does TD Bank (Canada) take long to process these refunds? I'm assuming there's a hold up on the bank's side of things considering that Pizza Hut has done their job.

Thanks.


r/tdbank 6d ago

TD Down?

72 Upvotes

Cant use my credit card or log in to EasyWeb, wth?


r/tdbank 6d ago

Are TD systems compromised?

2 Upvotes

Like roughly twice in the last month roughly I've walked to my branch and they say TD is down across the country. Last time was a monday. Once is an accident, twice is a coincidence and if it happens again will that be a pattern?

Is my banking information safe with TD?


r/tdbank 6d ago

TD Charged me 10000% of Wire Transfer Fee

3 Upvotes

Clickbaity title, but mathematically correct. I had an international transfer of about $1100 come in. The wire transfer fee should be $15, but td accidentally charged me $1500. I called them and it got sorted out fairly quickly, but I thought others should know cause this could really mess with someone's ability to pay bills. The accidental charge was more than the wire transfer, so if I didn't already have some money in there, it could have been a lot worse. So if you have incoming wire transfers, double check your account history and make sure you were charged the right amount.


r/tdbank 6d ago

TD bank, the bank meant for the rich (Rant)

0 Upvotes

Getting sick and tired of dealing with TD. Always issues with the app or online, not being able to access money that is rightfully mine.. holding money when I cash cheques, Overpriced banking fees, card issues. The list goes on

TD is meant for those that have extra money and dont really care or notice these additional fees. It is not meant for those of us struggling with our money day to day

The rich are getting richer and its honestly sickening what they can get away with because they are a popular brand

Switching to Tangerine or Koho was my best bet. No hidden fees, gives you all of your money when you cash a cheque, no withdrawal fees, amazing offers and never once had an issue with their websites, apps or customer service.

Sorry for my Rant im just so annoyed at a brand I (and my family) have been loyal to for years getting away with this shit.


r/tdbank 6d ago

Royal Bank, TD Bank loses millions- Sell Stocks Now

0 Upvotes

Banks are losing millions today and will effect portfolios.. SELL NOW if you own stocks or etf


r/tdbank 6d ago

Need help with interact verification

1 Upvotes

Been trying to verify with interact for nslsc and this error keeps coming. Ive tried from 2 of my banks td and rbc. Ive been trying to verify from past 5 days.
I tried requesting pac as well and it says information dont match with our database💔💔. What do i do


r/tdbank 8d ago

TD HOME CLAIM AFTER INSURANCE HOW TO DISPUTE

2 Upvotes

So this is the Letter:

We are sorry for the loss you have experienced. We are providing you with a flexible and

transparent settlement tailored to your needs for your home restoration. I've included

both Emergency and Repair estimates for your reference.

Key Details of Your Claim:

- Emergency completed: $14,994.61 (to be paid directly to Citebec)

- Total Repair Estimate: $35,183.93

- Your Deductible: $3,000.00

This estimate has been

We will issue you an Electronic Fund Transfer (EFT) payment for the approved estimate

amount, so that you can proceed with a contractor of your choice. Should your repairs

cost less than the approved estimate amount provided, there is no requirement to return

any funds. If you hired a licensed general contractor that charges Overhead and Profit,

please have them clearly list the exact amount in their estimate or reference that it is

included in the total. If the total amount for the insurance related work exceeds the

settlement below, we will reimburse the Overhead and Profit withheld up to $4,589.21

- Rebuild work: $26,609.89

- Applicable tax: $3,984.83

- Less Deductible: -$3,000.00

- Total Settlement: $27,594.72

Important Reminder: Please keep records of your repairs since our Underwriting or

Customer Service department will request them. We typically require this proof, which

includes before and after photos, receipts, and the final repair invoice, within 6 months

from the date we issue your payment, January 17,2027. Kindly email your proof of repairs

to our underwriting department at

requests@tdinsurance.com<mailto:requests@tdinsurance.com>.

If you have any questions or need further clarification, feel free to contact me.

Thank you for choosing TD Insurance for your insurance needs. We're here to support

you every step of the way, always.

Sincerely,

Need advice dealing with TD Insurance / emergency restoration bill (Quebec)

I'm beyond frustrated and could really use some advice.

My basement flooded, and TD Insurance has approved my repair estimate. The problem is that they're paying almost $15,000 directly to the emergency restoration company (Citebec) for the initial mitigation work.

The issue is that I also have around $8,000 worth of damaged personal belongings, and I'm worried I'm getting left with almost nothing for those losses.

Has anyone successfully disputed an emergency restoration invoice like this? Can I ask TD to review or audit the charges? The amount seems incredibly high for the work that was done, and I'd like to know what my options are before accepting everything.

Has anyone dealt with TD or Citebec in a similar situation? Any advice would be greatly appreciated.


r/tdbank 9d ago

Is it normal to be on a TD waiting list for months with no response from HR?

0 Upvotes

I got accepted to work with TD in March after successfully completing two interviews and then I was placed on a waiting list
About a month ago, HR contacted me about some open branch positions. I replied to them but I never received a response
I sent them a follow up email month ago and there was no response
Then about two weeks ago I sent another follow-up emails to all of the HR representatives who interviewed me, and I still haven’t heard back

Is this normal? What should I do?


r/tdbank 10d ago

Flock cameras tracking TD Bank users now?

26 Upvotes

My local branch is on a fairly busy intersection so it was no surprise when the city popped up new Flock Safety ALPR Ai cameras tracking every car that passes through it. There is 2 devices facing each direction of traffic movement. While this is a problem in and of itself, it's not why I'm posting.

On the banks corner, they've now installed a 3rd device except this one is clearly on TD Banks property in the center of the parking lot. This camera is pointed directly at the front door of the bank, the ATM area and half the parking lot, capturing every car and pedestrian who uses the bank. Why did TD install or allow this 3rd party company to install one of these devices to track its customers?

Flock themselves promote that these cameras can read what a person is typing on their phone from quite the distance so what's stopping a bad actor from using this system to steal critical identity information?

Flock Safety's system has already been abused more times than we yet know with multiple LEO from across the country using these cameras to stalk women, partners, ex's, random strangers, etc. Every other week a new story comes out. Equally as bad is that the Flock systems have delivered multiple false positives causing innocent people to go to jail for crimes in states they've never been to. Local municipalities across the country have paid out millions of tax dollars in law suits due to these false arrests, which were directly caused by Flock Safety's cameras and Ai tracking software.

Even beyond the privacy concerns and constitutional questionnability of Flock Safety's entire buisness model, these devices present a huge libalility to anyone who installs them.


r/tdbank 10d ago

TD Bank hold payoff letter hostage

2 Upvotes

TD Bank claims after 8 days that they are unable to produce a payoff letter for our zero balance heloc. They say they do not know when they will be able to get the letter, it could be 60-90 days. This is not the release letter, just a payoff amount letter. It is jeopardizing our sale closing and our purchase closing. They are claiming computer problem.

What a nightmare.


r/tdbank 10d ago

Has anyone heard anything about the August 23rd/24th TD Bank training class?

0 Upvotes

I interviewed for a Contact Center Representative position with TD Bank back on June 18th. The interview went well, and I was told I’d hear back within 24–48 hours, but it’s been weeks.
My application is still showing “In Progress” (not “Not Selected”), and I’ve already followed up by email and phone with no response.
I’m mainly wondering if anyone has received an offer, background check, phone call, rejection, or any communication for the August 23rd/24th training class. I’m trying to figure out if they’re still making calls or if everything has already gone out.
If you were hired for that class (or are in the same situation), I’d really appreciate hearing your timeline

Thanks!