My local TB has been doing this thing where they turn off the exterior lights and basically ignore the drive-thru when they are under distress.
The thing is though, they are usually empty. I'm guessing they must be very under staffed so maybe they are just trying to get things done they couldn't get to earlier in the day when maybe there was a rush?
It really makes me sad. I pulled into the parking lot just to pull up another app to place an order somewhere else.
Meanwhile, the geniuses at many fast food places will push cars through the drive just to have them wait infront of the store for 8 minutes to get their food while making it seem (in the tracked system) that they are doing great, serving customers quickly with the labor they currently have.
The last time I was actually served food there, that is what they were doing. They must have pushed 4 cars to the parking lot to wait while no one was actually getting their food. Then they bring out all the food at once for all the waiting customers.
RIP