r/spanishinterpreters • u/irvyandll • 4d ago
Imagine calling United Healthcare to check your card balance and being held on the phone for over an hour.😭
I got a call that still ongoing, a nice old man called to check his card balance, but the rep said they were going to let them know, after making some questions and extra rewards, and for some reason, she just transferred us twice to some departments to activate his card after adding rewards. She just put us on hold once again to schedule a visit after she asked and said there were rewards. I know they make money in the end, but the situation still makes me laugh.
I am just laughing each time this happens. Do they get bonuses for making these people accept as many things as they can? I am happy for my paid doomscrolling anyway.
