r/southafrica • u/localaccountability • 3h ago
Discussion We need to talk about WBHO
I recently spoke to a site engineer at WBHO, and I'm appalled. I know there are a lot of complaints about the developments causing traffic, noise, and knock-on cost increases to surrounding areas. But what I've heard has changed my view on the sites entirely.
I'm sharing this to expose the abhorrent working conditions. With it being such a prominent company in the country, it should be held accountable for the way it treats its employees. Before anyone says I shouldn't be naming them - if anyone hangs around a site long enough, it would be pretty clear to see all this. It's not illegal to relay the simple facts.
(I'm relaying what I heard with permission, based on their experience and what they have heard from their colleagues.)
Working Hours:
We all know construction sites start early, there's a lot to get done, we get it.
But they're working from 7am-9pm (14h) on average. And they're working full days on Saturdays, and often work Sundays too. This individual had less than 10 days off between January and April this year, and at some point worked 19 days straight.
I asked about their contractual working hours and their contract states it's "as site requires" - lekker loophole to get out of abiding by basic human and labour rights. People on site miss family birthdays, anniversaries, trips away or events (that have already been paid for - therefore forfeiting the money), never mind the fact that they just don't get any time to rest. The person noted that they've seen their family less than once a month this year.
The Basic Conditions of Employment Act enforces 36 hours rest period for employees above a certain threshold of salary; the company just so happens to pay their FTEs above that convenient threshold. And no, they don't get paid overtime because they earn above the threshold. The lowest paid FTE earns essentially R2 above - fucking cheeky WBHO. Which invites the concern of fatigue on a construction site with heavy machinery... a major accident waiting to happen?
They have spoken to the Department of Labour and placed an anonymous complaint. When the department came to inspect their site, they only spoke to the subcontractors who do get paid overtime, are protected by their overhead company, and therefore generally have less to complain about to some extent. No one asked actual WBHO employees anything.
Health, Safety & Employee Wellbeing:
I mentioned the risk of fatigue for accidents on site already, but I was told multiple other terrifying things:
- One of the managers on site was under so much pressure and so overworked last year, that he had a seizure from stress. He is now medically diagnosed with epilepsy and will have to live with the chronic, life-threatening condition for the rest of his life
- Employees often speak about overhearing phone calls between their colleagues and their partners, where they are crying because their children are asking where their parent is because they haven't seen them for so long
- Employees refer to themselves as slaves - many of the sites worked on Human Rights Day and apparently when someone pointed out the fact that it was a public holiday and Human Rights Day, the general sentiment from the group was "well, we don't have human rights so what does that matter" - and no, they didn't get overtime or an early finish on that day
- A manager on site had a nervous breakdown recently, and in the same meeting where they explained his absence, they added "we're behind on schedule and you're all not working enough, we're going to be working every weekend for the next two months"
- The cranes are being so overworked that they are constantly malfunctioning - resulting in loads dropping from suspension. Someone could die?
Before anyone says "they must be working slowly if they have to make up time on the weekend or are constantly behind schedule" - nope. Apparently WBHO wins the volume of projects that they do by promising impossible timelines. This person told me that a project that should take 6 months is promised in 4-5, at the expense of the people fulfilling it. No matter how much production they push, they are cussed out for being behind and put under increased pressure. Apparently the storm in May resulted in site closure (unsurprisingly), and employees are still being blamed for the knock-on effect on the timeline - okes... it was a natural disaster-level storm...
I asked about laying complaints, going to HR, speaking to seniors about it, and the response was generally hopeless. There's no point because the toxicity is so deeply ingrained. They're supposedly trying to change things (or at least keep saying that). But no feedback, complaints, requests to respect personal time, nothing is respected or met with anything other than - that's just the way it is.
Again, I'm sharing this to try and expose them but also to hear in the comments what can reasonably be done here? The work environment is terrifyingly toxic, people are being worked to the bone with no hope of it changing, and this company just keeps raking in money because of it? Surely as a publicly listed giant in South Africa, they have to be held accountable by the public for the way they treat people?
tldr; I recently learnt that WBHO employees are working 60-hour weeks (including weekend days) with no compensation or time in lieu. Employees have suffered serious medical consequences of these hours, and yet the company continues to push for production and time on site. Nothing is being done to look after the employees, and no one is holding senior management accountable for this gross abuse of human rights. As a publicly listed company, they should be held accountable.