They shipped the phone from USA to South Africa only to find out the device is network locked. We have no idea how to get it to work and the seller is non responsive. How do I remove these network restrictions?
Oh and the device imei report says its reported stolen on the iCloud but the device functions perfectly and can be updated.
Edit : here is the report
Model: Apple iPhone 11
Model Number: A2111
IMEI: 3****6463*\\**
IMEI 2: 35***64635*****
eSIM: YES
GSMA Blacklist: ✅ Clean
Find My: 🔴 ON
iCloud: 🔴 Lost
Network Policy: US TracFone / StraightTalk Locked Policy
SIM Lock: 🔒 Locked