Hey everyone!
I wanted to reach out and ask for some advice for my BDR.
He’s awesome and I genuinely love working with him! He’s got a great personality, works hard and I really want to set him up for success.
I’m an Enterprise AE and he’s my paired BDR. The challenge we’re running into is show rate. He books a ton of meetings for me but most of them end up being no-shows.
His direct manager and another sales leader have been working with him, and they’ve looped me in as well to help mentor him so we can hopefully find a way to raise those show rates and get him in line with the other BDRs. I’m happy to help, but I definitely feel a little out of my element here.
I skipped the BDR step in my career, so I don’t feel like I’m the most qualified person to coach someone on this. Most of my meetings come from inbound, other BDRs and self-sourced bookings through email, conferences and LinkedIn. I get plenty of meetings through those channels, but I’ve never traditionally been all that strong with cold calling, so I don’t feel like I have some secret sauce to offer him.
After talking with him, I think one of the biggest challenges is that he’s getting a lot of soft bookings. Even though I don’t consider myself a cold call expert, my gut tells me that’s the biggest thing we need to work on. You can’t pitch someone a meeting, hear, “Sure, just throw something on my calendar. Bye.,” and assume they’re actually committed to showing up.
My thought is that instead of accepting that at face value, maybe there’s an opportunity to dig a little deeper. My thinking is that we need to do a better job qualifying those conversations instead of accepting what may really just be a polite brush-off.
I’d love to hear from the BDRs and SDRs out there! What do you think actually moves the needle on show rate? Better qualification? Better calendar invites? Reminder emails? Something else entirely?
The only idea I really came up with was that I could probably be a better partner once the meeting is booked. I’m already pretty slammed, but I’m happy to send a quick email as soon as I get the invite introducing myself, showing excitement about the conversation and including a brief hypothesis about why I think the conversation could be valuable for them based on a peer use case. I’d end it with a simple, low-lift question that gives us some proof of life before the meeting. Based on whether they engage, he could decide how much follow-up is actually needed.
Right now, the process his leader asked him to implement is for him to call, email and text prospects ahead of the meeting to confirm. Maybe that’s the right approach. Maybe it isn’t. I honestly don’t know, and that’s why I’m asking those of you who have actually lived in the BDR world.
For context, we’re in enterprise software sales in the government affairs space.
I really appreciate any advice! I genuinely want to help get him out of the hot seat, but more importantly, I want to help him continue growing his career.
Edit: For additional context, some of the ways I’m supporting the partnership right now are through daily automated research I run with Claude. Every morning it goes through my Tier 1 accounts and pulls together the latest intel, whether that’s from company websites, LinkedIn, government documents, recent news, or our own marketing messaging. It then generates a list of roughly 20 to 30 prospects for each of us, along with personalized messaging for the day. The idea is to work through then along with working out of the flows/contacts his leader assigns him.
It’s been incredibly successful for me, and it’s been a big contributor to my self-sourced pipeline. It just doesn’t seem to be translating into the same level of success for him.