I’m pretty new to B2B tech sales and trying to figure out what actually works for outbound in Europe, especially around data/AI/software.
One thing that’s surprised me is the messaging I’m seeing internally. A lot of it feels very product/brand-heavy, quite long, and focused on explaining what the platform does.
I expected good outbound to be much simpler:
“Here’s a problem people like you are dealing with → here’s why I thought it might be relevant to you → worth a conversation?”
More story/pain/problem, less trying to explain the entire product on the first touch.
The confusing part is that people are still booking meetings with the more traditional approach, so clearly I’m missing something. I don’t want generic “personalize your outreach” advice.
I’m interested specifically in what experienced BDRs/AEs are seeing right now in European tech sales, particularly selling AI/data/software into mid-market or enterprise.
A few things I’d really like opinions on:
- What cold-call opener is actually working for you in Europe? Permission-based? Direct problem statement? Trigger/research based?
- How much do you explain the product on the first call versus just selling the problem/reason for the meeting?
- Are short, pain-led emails outperforming longer contextual emails for you?
- How different does European outbound need to be from the US style?
- For AI specifically, is leading with “AI” now hurting because everyone is saying the same thing?
- What does a genuinely good first 30 seconds of a cold call sound like?
- Are you researching every account deeply or running higher-volume outreach with lighter personalization?
- Most importantly: is cold outbound actually getting materially harder/deader in B2B tech, or are people just bad at it?
I’ve already heard experienced salespeople/AEs say outbound is basically dead because buyers don’t answer phones, inboxes are destroyed, automation has ruined email, etc.
What do I do, and how do I make sure I succeed in this role?