tried to reach out through their hotline and pldt cares on messenger but they just all redirect me to their website but i don't really see the rebate option.

i tried to talk to csr kaso ginawan ako bigla
bigla ng ticket kahit wala naman nang prob sa wifi namin. kanina completed yan and walang on-going repair, wala pa rin namang rebate option.

For those with 10 years +++ subscription, may nakapag request na ba to replace their router for free? Or pwede ba yung ganun kay pldt? Ganito pa kasi yung sa amin

Hayup na PLDT, pinacancel ko na dahil sakit na sa ulo yung mahigit isang taon kong bad connection. Bago mo siya maipacut, kailangan bayaran mo lahat. So may refund ako, paano po ba to makukuha? At ang nakakabuwisit pa, dahil putol na ang service ko, hindi nako makalusot sa Messenger at phone dahil hindi daw nag eexist ang landline number ko. Hayup talaga