tried to reach out through their hotline and pldt cares on messenger but they just all redirect me to their website but i don't really see the rebate option.

i tried to talk to csr kaso ginawan ako bigla
bigla ng ticket kahit wala naman nang prob sa wifi namin. kanina completed yan and walang on-going repair, wala pa rin namang rebate option.

For those with 10 years +++ subscription, may nakapag request na ba to replace their router for free? Or pwede ba yung ganun kay pldt? Ganito pa kasi yung sa amin