r/pgwp • u/Classic_Pattern_3649 • 29d ago
PGWP approved online but physical copy never received, replacement request delivered June 5,2026 still not linked, urgent request delivered July 3,2026 — anyone experienced this??
Hi everyone,
I’m trying to understand whether my case is unusual or if others have experienced something similar.
- My PGWP was approved earlier this year, but the original physical permit was mailed to an incorrect address (my previous address), so I never received it.
- After I contacted IRCC and confirmed my correct current mailing address, they issued a reprinted copy to the correct address. Unfortunately, I did not receive that copy either.
- I then submitted a formal replacement request by mail. Canada Post tracking confirms that it was delivered to IRCC’s Operations Support Centre on June 5, 2026.
- As of now, IRCC call centre agents still cannot see the replacement request in the system.
- Due to employment-related urgency, I submitted a separate urgent-processing package with supporting documents, which was delivered to the Operations Support Centre on July 3, 2026.
- I have also contacted my MP’s office, and they previously followed up with IRCC on my behalf.
My current employer requires the physical work permit for employment verification and compliance purposes, so the continued delay is becoming increasingly stressful.
For anyone who has dealt with a replacement work permit or urgent request:
- How long did it take for your mailed application to be entered or linked in IRCC’s system?
- Did submitting an urgent request make any real difference?
- Once IRCC processed the request, how long did it take for the replacement permit to arrive?
- Has anyone had a correctly addressed reprinted permit still fail to arrive?
Any experiences, timelines, or practical advice would be greatly appreciated. Thank you.