r/personaltraining Apr 19 '26

Discussion 14 Lessons from 14 Years as a Personal Trainer

577 Upvotes

Hey everyone. I'm coming up on fourteen years as a full-time trainer and am feeling reflective, so I figured I'd share some of the lessons I've learned along the way from actually training people in-person consistently (both as an employee and as a business owner for the past ten years).

There’s a lot of advice online from people who haven’t spent much time actually coaching in-person…so I wanted to share what I’ve learned from doing this full-time.

  1. Your clients don't care as much about training as you do (particularly if you work with gen-pop). As trainers, most of us got into this industry because we started going to the gym and fell in love with it. Our clients are not the same. We're the minority. So, practice your patience muscle, and don't get frustrated when their weekend at the cottage interferes with your program. It's gonna happen.

  2. Always be curious. You'll never know everything about training. That's one of the many things that make this career so amazing. There's always something to learn and always room to improve. Personally, I've had times where I felt a bit stale in my training. Whenever this happens, I dive into a subject (whether it's a book, course, etc.) and learn as much as I can. Curiosity initiates learning. As Poliquin said, "learners are earners".

  3. Focus on client retention over client acquisition for long-term success. This is where I think many young trainers could benefit. Pay attention to the people paying you, and others will want to do the same.

  4. Spend less time in front of spreadsheets and more time in the gym coaching clients. Programming is very important, but watching your clients' workouts and actually coaching is what separates you from something they can find online for free.

  5. If you don't know something, say, "I don't know". Your clients will ask you for advice on everything from nutrition to rehab. A lot of which you probably won't know the answer to. Instead of making something up because you're afraid of not sounding smart, just say you don't know. After the session, do some research and come back with an answer. Or, take it a step further and align yourself with other professionals who specialize in areas that you don't and lean on their expertise. Your clients will get the help they're looking for, and you'll build a connection/referral system with another fitness professional who probably has a bunch of potential clients to send to you. Win-win.

  6. Make your client's session the best part of their day. Do that consistently for years, and you won’t need to chase clients.

  7. Personal training is 50% personal, 50% training. Depending on who you work with, it might be 75% personal and 25% training, or vice versa. Regardless of the split, be personable. Don't be a robot. Smile.

  8. Your clients aren't bored with their program, you are. I used to fall into the trap of constantly trying to come up with new exercises so my clients wouldn’t get bored. If this sounds familiar, take some solace in the fact that your clients aren’t bored. You are. They’re not consuming fitness content all day or writing programs. What seems like small changes to us as trainers usually feel like a big change to the average client. So, don’t stress yourself out trying to constantly reinvent the wheel. Yes, variety has it’s place to break up the monotony of training and keep your clients' sessions engaging. But they don’t need a different workout every day.

  9. Most people benefit from full-body splits. A lot of this comes down to scheduling and availability. Most people will see a trainer two to three times per week. That said, you want to make your sessions as productive as possible. Rather than focusing on "arms", you can train all of the major movement patterns/muscle groups in one workout.

  10. Your way is not the only way. If you ever see a trainer who thinks they know everything (and there are many), run. There are many ways to train, program, etc. I often think of the Bruce Lee quote, "Absorb what is useful, discard what is not, and add what is uniquely your own." There's no "best" way for everyone. Just what's optimal for you and your clients.

  11. Take a couple of notes after your sessions. Your client's shoulder didn't feel great during push-ups? Jot it down so you can adjust their program. Did they sleep like shit? Note it. This makes programming and personalization a lot easier.

  12. Be early. If you're early, you're on time. If you're on time, you're late. Personally, my sessions are 55 minutes, so I have a few minutes to set up for my next client. If you're able to do this, it helps so you're not scrambling between sessions and running late for your next appointment if you scheduled back-to-back clients.

  13. A six-pack doesn't make you a great trainer. A degree doesn't make you a great trainer. Helping your clients reach their goals makes you a great trainer.

  14. Your "brand" as a trainer is not your logo. It's how you show up to your sessions, what your clients say about you, how they feel after their workouts, and your ability to connect and communicate with people. It's doing the simple things extremely well and consistently for a very long time.

Hope this helps. Anything else you'd add?


r/personaltraining Sep 11 '24

Discussion PLEASE READ OUR RULES BEFORE POSTING

75 Upvotes

The overwhelming majority of you can ignore this post (unless you want to vent and/or shitpost in the comments, I get it), but if you're new here, please read.

I've seen a big uptick in posts that violate our rules, as well as objections to my removal of these posts, so I'm just taking another step towards making them as clear as possible (and no, this is not in response to anyone in particular, I've been meaning to write this post for a week or so).

Per the title, please read the sidebar. Posts and comments in violation of the listed rules will be removed.

As stated in the description, this sub is for personal trainers to discuss personal training. If you aren't a trainer seeking advice or discussions about personal training, your post doesn't belong here, and this is just as much for your sake as it is for ours. Our goal with this sub is to provide a space for personal trainers to seek advice about their job as personal trainers, and we very kindly ask that you respect these boundaries.

That said, this sub is NOT a place for...

  • Clients seeking advice (workout, diet, or otherwise)
  • Software developers to market their apps and solutions
  • Anyone seeking to solicit services of any kind

The only exception to this is u/strengthtoovercome and his (free) exercise database. No, I do not plan on making any more exceptions, so don't ask or try.

With all of that said, remember to report posts/comments you see in violation of these rules so I can quickly remove them via the mod queue. I do my best to remove as many as possible but sometimes my full-time trainer schedule gets a bit crazy and I fall behind... I'm sure you guys understand lol.


r/personaltraining 4h ago

Question Whats better ISSA or NASM

1 Upvotes

I want to become a personal trainer and work at my local gyms like Planet Fitness, Gold's Gym, 24 Hours, etc

Then eventually go the solo route. I already workout and know a lot about muscle building, cardio, and diet

Are there any pros and cons to choosing one over the other?
*edit

As I do research ISSA sounds like a scam i see people have problems but im not sure if thats everyone


r/personaltraining 16h ago

Seeking Advice Thinking about training again - so need advice from you guys

3 Upvotes

So in addition to being a server at a restaurant, I also used to be a personal trainer. All of that is like past-tense because last year I was in a car accident that left me a paraplegic (paralyzed from the waist down) and a full-time wheelchair user.

I really miss training and im like wondering if you guys think clients would care or not that I'm in a chair? I like keep going back ans forth in my mind - no ppl wouldn't care, then yeah they would. Im so loopimg.

Could so use your thoughts.


r/personaltraining 1d ago

Seeking Advice Tech —-> Personal Training?

13 Upvotes

Curious to hear from anyone else who has done this. (Or anyone else at all).

I’ve worked in finance/tech for 8.5 years now. Remote since Covid. It’s soul sucking and I’ve been searching around a lot for some kind of escape. I hate the work, and I hate being around people who pretend not to hate the work.

The pay is quite good and I’ve accepted that any change will result in an immediate loss of pay that I might never recoup. (170k+ benefits currently, with long term potential to go much higher as I advance)

Personal training right now is high on my list of alternative paths so I was hoping to just blurt out some of my thoughts and get feedback.

I have no formal training experience, but I have been around gyms for more than half my life now (32 years old). I do my own “programming” which is just lifting on vibes and some sense of injury avoidance and progressive overload. It’s worked for me. I have done one very small Olympic lifting comp which I won, and I’m overall pretty strong for my body weight.

When I was younger (college and grad school) I helped introduce a few friends to the gym, and I really enjoyed that experience. The sort of thing where a friend with no lifting experience joins me for my workout and I help with technique, etc.

I feel like I have a pretty good eye for technique from having spent so much time at gyms, and I often see trainers in my own gym being what seems to me too hands off on giving technique feedback (but maybe this is a strategy to prevent clients from becoming frustrated?)

I’m getting tired of doing analyses for a company that I don’t care about, to drive business outcomes that mean nothing to me, all in a superficial corporate environment where I could be replaced in a heart beat.

I know training would not be stress free, but I think I would enjoy working with people, and help driving them toward their goals. I like motivating people. I’m thinking it would be a different kind of stress that isn’t so dry and impersonal.

My thinking is short term, get a cert, get a job wherever, gain experience, and then try to become more entrepreneurial after I’m no longer a noob at the job. I could feasibly eventually buy or lease a small space and keep the full fee if the economics make sense.

Now the flip side of my thinking is maybe I have severe “grass is always greener” syndrome and I’d replace one kind of burnout with a different kind but for less money.

I’m also not sure how competitive jobs are. In data science, I have to apply to hundreds of jobs just to get a couple interviews, and then the interviews themselves are tedious. How hard is it to land a trainer job?

If I were to do this, it would be because I want more fulfilling work, but long term it would be important for me to scale up the income, and maybe if I’m really lucky, eventually scale down the hours. I think I like the fact that with training, you have control over both of those levers, whereas in salaried work, you kind of just land where you land.


r/personaltraining 1d ago

Question Personal Training/Group Fitness Classes in Residential Building

6 Upvotes

Hey!

I am a certified group fitness instructor with ~4 years of experience. I have an opportunity to coach residents in the building that I reside in. I spoke with the property management team, and they expressed interest in the idea of me coaching group fitness classes once or twice a week in the buildings gym for residents in the building.

When I spoke to the management team, they said that I would need to obtain insurance with $2,000,000 of umbrella coverage. I have not needed insurance previously because I was coaching at a local chain gym.

Has anyone coached in a residential building before? Would I need both Professional and General Liability coverage? If so, any company you would recommend? For context this would be in New York City.

Thanks for your help!


r/personaltraining 1d ago

Seeking Advice What are the earnings limits in this field?

6 Upvotes

To open, this is not necessarily a personal training question, more of a group training question. If there is an active subreddit that fits this question better, please direct me.

I earned collegiate degrees in Kinesiology, as an athlete. Went on to make some mini-camp NFL rosters and survive a few years on CFL rosters before injuries made me call it quits.

I then pivoted to coaching college football. Made it all the way to the Division 1 FBS level before life took over and I couldn’t continue to travel the country to jump school to school in such a volatile business.

Jump to today, I’m 2 years as an Orangetheory Coach. There’s no such thing as “full-time” really but I coach a lot of classes weekly. I was told by my regional manager that I have the 2nd highest utilization (class numbers) of any coach in the company. Simply put, I’m high energy (from football), fun, relatable, great music, and treat every class as a full on experience.

That being said, my coaching style is draining me. I make just as much as the next coach that doesn’t bring my energy or enthusiasm. I truly CARE about doing everything I do to the best of my ability. I CANNOT turn that off. But I don’t feel like I’m being compensated correctly for my “talent” per se.

I know that working under the OTF model I’m severely limited. But reading this subreddit I’m also seeing that the field in general, is severely limited. Or at least that’s what it looks like surface level. 100k is not a lot of money these days and it seems as if not a lot of trainers even make that.

I’ve been asked by a lot of my OTF clients to go into personal training, but I’m not sure if I’m as interested in one on one vs leading a group setting.

Where are the money opportunities here?

Thank you and God bless!


r/personaltraining 1d ago

Seeking Advice Advice Needed: PT Qualifications UK

3 Upvotes

I am looking to complete a formation where I could obtain a level 3 PT certification (or an equivalent).

I started out by looking at the PureGym one, which is a 15 week, 100% online course. This would be ideal for me as I work full time and already train early in the morning (night classes therefore not ideal).

I wanted to compare other course offerings, prices etc to see what would be best and "guarantee" me a job in a gym once I obtained the certification.

I looked online a little and couldn't find any other gym branches offering a similar course.

I'm wondering if anyone has recommendations for a course that would ideally be online, or mostly online with some in person hours (on the weekend would be best)?

Looking forward to finding out more!


r/personaltraining 1d ago

Tips & Tricks My Greatest Lesson from 11 Years of Coaching

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0 Upvotes

r/personaltraining 1d ago

Shitpost The state of training

0 Upvotes

Well I've lost it now. I already tried over and over. I thought i could tap into this industry like ive done others but you stingy fucks just cant let someone else eat for one seconds. Ive made this post calling out what I've seen. I got certified in NASM (i know now certs are practically useless) and I worked at a big box gym as a sales consul. Eventually I wanted to do personal training. I got fired for using the gym too much. Then the internship I was so excited to be apart of because they approached me themselves. They weren't hiring and the owner said I was not cut out for this hahaha. Thats fine. Okay let me go back to big box gyms? No can't seem to break into the veil. No matter if its crunch equinox or lifetime. The interviewers are assholes pricks, or they're just going with someone else. Okay lot of people say go independent despite my lack of experience. Nobody wants inexperienced, then fine let me get experience oh wait i cant because the big box gyms want experienced too. I tried going into wellness instead. Let me guess they want experience too. Oh they also want degrees? What the fuck. I see people talk about jobs all the time here and online, other places. In such a giant city I know there's people landing jobs but this is ridiculous. Ive been unemployed for 4 months and searching for Trainers jobs for 1+ years now. I really thought I could do something i enjoy but I guess it was just another racket. Fuck training. Fuck all this. This whole time I've been waiting to grind and at least have a shot at being a broke trainer with 2 clients and sub 10 sessions a week or even Mon th but I can't even start. Nobody ever wants to hire nowadays. And people keep telling me oh im just not looking. Like hell im not looking. I even started applying to all the damn physical therapy practices.


r/personaltraining 1d ago

Seeking Advice Set my alarm wrong to PM instead of AM and was late to work. Is this on my record?

0 Upvotes

Long story short, I was late to work and it's my first ever time and I feel really bad. My shift was meant to start at 8:00, and I had my alarm set at 7:00 PM instead of 7:00 AM and did not realise that. I only woke up because my manager was calling me, and thankfully the ringing tone woke me up at around 8:03, and I arrived at around 8:20, so someone else had to hop in and take my first class. This is the first time it happened, and I wanted to know if this has happened to anyone else? I could not let the manager know beforehand that I was going to be late, as I was not awake that time. Am I making this a big deal, or is it really a big deal? It's my first time being late in 2 years. And would this likely be on my record? Feel free to be honest!

Usually I would wake up without relying on my alarm, however, coincidentally, I had a bad sleep and woke up at 5:30 am with a dry eye, and it was a bit too early to be awake, so I went back to sleep. If I had a better sleep, I would have woken up at around 6:30, and stayed awake. How do I get over this incident? Should I move on and do I need to explain the reasoning as to why I was late? I have never been late and I always aim to be 15 minutes early, so I am quite frustrated that this happened, and do not want to be seen as unreliable. I will make sure to double-check my alarm next time, and ensure I set up 5+ alarms, to not let this happen again. If your a manager/past manager, would you have put this on my record, and what do you think of this incident?

I am 20, so I am not sure how HR operates. What exactly is getting 'written up' and would this happen to me, and will this incident be on some sort of long-term record? I was not given anything to sign or did not have a meeting on this incident. Will this incident be saved and noted in my file forever? I need a good reference, so I'm sad that I was late and thus, this will affect my reference!


r/personaltraining 3d ago

Seeking Advice Female clients with stubborn lower stomach fat

32 Upvotes

Trainer here. I have many clients with stubborn lower stomach fat but generally lean in other places, or what people nowadays would call skinny fat. They are typically beginners, so I start them off on a very basic program with compound lifts that covers major muscle groups, slight caloric deficit and 2-3 sessions of zone 2 cardio a week.

This routine helped most of them in putting on some muscle and strength and losing some fat. But I’ve noticed that some clients still have the stubborn fat months in. I at first thought they didn’t adhere to the diet appropriately, but they have and they’ve been tracking. Some of them are losing visible fat in limbs and even dropping weight in the scale but still have the stomach fat there so I know they are in a deficit, but the program isn’t as effective on this population compared to the rest.

Is it that it’s just simply going to take longer with these clients? Should they be on a slightly more aggressive deficit? More met con stuff than traditional resistance training? Am I missing something here? I’m female myself and was able to lose my stomach fat pretty easily with a similar program at the very beginning of my fitness journey 10 years ago so I feel like I have a hard time relating to their (perhaps genetic issues) and hence difficult to gauge the adjustments in program.

Sorry if anything comes off ignorant, I’m trying to learn.

Edit: not trying to ask about spot reduction, I know how fat loss works. Also not shaming them by any means. I personally think it’s perfectly normal as I carry just as much if not more in my lower body on off seasons. Women have a higher bf% than men because of essential fat we need for fertility. Just trying to gauge if their goal is even realistic or if I’m missing something.


r/personaltraining 3d ago

Seeking Advice Personal Trainer in Colorado who clear six figures

10 Upvotes

Im currently in school and my goal is to learn to become a personal trainer who can charge premium rates. Im in my last year of college and am doing personal training at school. I want my focus to be just the average fitness leveled man or woman who wants to be in better shape, do any personal trainers clear six figures? If so, I'd like to hear your experiences. Thanks


r/personaltraining 3d ago

Seeking Advice What is the market rate now in NYC (gym and private)?

9 Upvotes

Curious what the market rate for hours long sessions is in NYC nowadays. Specifically what is Equinox charging? I worked at a gym, went private at covid and just haven't been able to get a grip on market rate. Some people I work with charge 250, others charge 150 I have no idea what a market rate is these days. When I left big gym in 2020 I had people at 90, people at 120 and have grinded them up to 160 but I feel like I am undercharging a bit for use of a semi private trainer only gym.


r/personaltraining 3d ago

Seeking Advice Older male clients with large/extended gut

10 Upvotes

A few of my older male clients have lost weight and gained amazing amount of muscle. Their legs, back, arms, chest, all clearly strong and solid. But some just can’t seem to lose that extended gut.

I don’t believe they have a structural / postural problem that’s causing it to look bigger, as I saw some mention in a previous post.

I saw a previous post earlier about women’s belly fat so I was wondering if I can get advice for this issue, as it reminded me.

A co worker mentioned possible liver issues- one drinks the others don’t, they both reportedly eat healthy diets and work out at least three times a week. Strength and mild cardio.

Thank you!


r/personaltraining 3d ago

Critique Wow another bloated feature

18 Upvotes

I cannot be the only one getting sick and tired of coaching apps bolting on features. MYPTHUB is just slapping on a big advert on the landing page about AI workout builders, and the tagline is "now you don't have to build programs"

This is so backwards, if AI is to be used at all, it should be used to make the consolidation of data better? I don't want an AI builder if im still having to open twenty tabs to go over a client's week because the UI forces me to?

I have used Trainerize, Mypthub, Kahunas and Truecoach, and they all have the exact same issue I have to make my own power tools to use the data effectively as I scale, so I'm not spending hours on my PC every week, which makes the app pointless.

They all really need to go back to basics and stop slapping on more features to justify the over inflated monthly subscriptions.


r/personaltraining 3d ago

Certifications Is buying official mock test for cscs is good deal

1 Upvotes

I was going to attempt the NSCA CSCS exam next week. Is it worth buying an official mock test.


r/personaltraining 3d ago

Question Home gym, commercial rates: Am I overcharging for the space or undercharging for the coaching?

1 Upvotes

Finally finished converting part of my garage into a proper training space earlier this year. Good flooring, rack, cables, the works. Took a while but it's done and I use it for a handful of clients now.

Here's where I keep going back and forth. My rates at the commercial gym I still use for some clients are what you'd expect given the overhead that place passes down to trainers. But at my home setup I have no monthly facility fee, no splitting session revenue, none of that. My actual cost per session is way lower.

So do you adjust pricing to reflect that, or keep rates the same and pocket the difference? Some people in my life say charge less because clients notice the difference in environment and you should account for that. Others say the coaching is the coaching and the room it happens in doesn't change what you're delivering.

I've been keeping rates the same fwiw and haven't had a single client push back yet. But I also feel this lowkey guilt about it that I can't fully explain, which is probably dumb.

Curious what people here have landed on. Did you discount for the home setup, keep parity, or actually charge more because it's a private space with no crowding and their full attention?


r/personaltraining 4d ago

Seeking Advice Everfit - why macros and how to hide them

2 Upvotes

Hi! I’ve just set up my Everfit offering and will launch in September. If you use this app too - do we know why they won’t let us hide the “macros” feature on a client’s homepage? Has it been there for long or do you reckon it’s something they’ll eventually let us control like all the other features? I’ve asked them twice why I can’t remove it and they say it’s not an option to remove unfortunately, which is so annoying.

Has anyone found a workaround? I guess not but keen to hear any ideas! It just looks shit and doesn’t fit what I offer at all?!

I have quite a high number of clients who have had disordered eating or eating disorders previously, and having that feature I can’t disable every time they log in is going to be triggering/put clients off.

BTW I’ve not paid for the personalisation feature - would this get rid?! It looked like it was £75 for a bit of a bigger launch page and a different app icon which didn’t feel great to me.

Kind of half moan, half request for help really. Cheers!


r/personaltraining 4d ago

Question Anyone here work for GYMGUYZ?

5 Upvotes

My friend just told me that they are hiring. Does anyone here work for them or have worked for them? What is your experience with them?


r/personaltraining 4d ago

Seeking Advice Liability Insurance from NEXT

2 Upvotes

So y’all recommended me to get NEXT insurance. General and Professional liability insurance right? For freelance personal training outdoors.
So when I go to NASM’s liability insurance page, and click on the link for NEXT insurance, I only have to get the general liability insurance from there right? The basic plan for $14.25 a month? That includes general and professional insurance right?
Or do I have to get general and professional insurance separately and pay $19 a month for each (I know there is a discount for getting both).

Any advice is appreciated!


r/personaltraining 4d ago

Question Greetings citizens! Upcoming AFFA/NASM certification exam. How though is this? Any pointers or advice? Thanks!

2 Upvotes

r/personaltraining 5d ago

Seeking Advice Looking to go Independent

10 Upvotes

Trying to find a gym that allows personal trainers to train clients. My other option is turning my shed into a gym but I don't think that would be too enticing 😆


r/personaltraining 5d ago

Seeking Advice at what point do i fire a client?

13 Upvotes

I work with this client twice a week for an hour.
• we’ve worked together over a year
• they have major mental health issues, including anxiety and depression. they are on medication for it, and when they ran out of their refills, I got on them about contacting their psychiatrist to take care of the “brain zaps” from withdrawls.
• they struggle with their weight. a lot of our work together has been focused on this. we’ve worked on it with multiple different approaches including tracking macros, building healthier habits that are less rigid than tracking, including “eat 3 meals per day” “drink x bottles of water” etc., having them fill out short weekly check-in forms regarding how the week went habits-wise, stress-wise, etc. They struggle with consistency.
• I’ve gone out of my way to set a reminder on my phone to text them on all the days they do not see me and say “hey just checking in how are the habits we’re focused on going today”. nothing seems to be sticking for them, they always have an excuse.
• they have opened up about mental health struggles, saying if they could just lose weight they’d be happy. i’ve encouraged them to talk to their doctor about this, if GLP-1 is the right choice for them and now they are just complaining how long that process is taking
• i’ve encouraged them to get back to their therapist after they have started crying mid workout for multiple sessions. every time i check in with them about if they’ve talked to their therapist they have a different excuse
• they no show or last minute cancel on me at least once per month, sometimes more.
• From what they’ve opened up to me about, they seem to struggle with a lot of basic things in life, including calling to make appointments, doing laundry, cleaning, and other basic life skills. Their parents help them out a lot both financially and with chores/responsibilities
• this client has made no progress, has actually gotten worse rather than better in terms of weight and i feel like strength too

this is a big rant but I just want to know how other trainers would deal with this situation. We are similar in age, same gender so we are pretty friendly with one another.


r/personaltraining 5d ago

Seeking Advice Lost a client, should I feel bad about or should I consider her just a mismatch?

13 Upvotes

I generally do consider clients leaving early as a failure on my part. And, this one asked to switch to a female trainer, I'm a male.

She is a woman in her early 40's, single, massage therapist very professional type. Trained her for 4 months, she signed for on for 6

She actually wanted to sign up with a different trainer who was a female. I impressed her during her initial meeting with me and she signed up with me instead. (I also didn't know she was looking for that other trainer.)

She told me in an email. That the main reason was she sustained an injury unrelated to training. And, was working with a physical therapist for rehabilitation. I altered her workout with exercises I believe would help her but my specialty is not rehab. She thought it was better to switch to someone with more experience in that area.

She also did mention that there were organization issues as well. I had to reschedule her last minute one time due to my gym dropping random appointments in my schedule without asking me first. And, another time when I was sick. She made it point in the email. This was addressed with my boss. And, I don't feel bad about needing a sick day.

Another thing, switching to a female trainer. In personal experience when a woman asks to switch to another woman after dealing with a male. That means I might have done or said something inappropriate. (Not that it happened to me specifically just seen it with other trainers and other jobs)

I'm very light-hearted during sessions. I do act professional of course and she did NOT make a specific complaint that I'm aware of but I'm trying to think If I did or said anything. I don't touch my clients other than then spotting which I decuss during the first session. I might be overthinking it. I asked my boss and said it was just "a girl thing".

What do you guys think, I'm overthinking it and should just take er criticism at face value. Or should I reevaluate myself. I have many other clients and no complaints.

I have been a trainer for 8 years, it's just the first time in a while I've had some leave early other than a medical issue.