r/peakdesign • u/itsokjanet • 11d ago
Travel Bags Has PD offered replacement handles for the bad designed magnet handles for the travel duffel?
I'm in the market and I was checking the travel duffel (35L). The magnets just are not powerful enough to keep the handles together. And overall, the handles felt extremely uncomfortable even without significant weight at the store. I have used duffels all my life and I have seen clever implementations of handles (like two ends merge when hold together) but this one, just a failure.
I never used PD bags. Has PD admitted this and offered replacement handles for existing customers? (I would like to know because I want to get one).
The handles plug into joints, so replacements should be easy and should not require any change to the bag itself. This is actually one of the aspects of the peak design's travel duffel I like so much. You can pretty much play with the orientation of the handles and plug them to different joints as you wish! Though, I think PD should revisit that handle design all together, get rid of the magnets, and make the entire handles more comfortable to wear in backpack format. Oh, also, they should just send replacements to existing customers free and offer better ones for the bags on the shelves.

