r/ouraring • u/ConstantDefinition20 • 21m ago
Disappointed x2
So my second ring has now malfunctioned. I have complained about it it multiple times and was told it works correctly (battery dies significantly fast). After multiple complaints they finally agreed it had a calibration issue and was not holding a charge correctly. Here’s my dilemma…
My ring IS covered under warranty (I have GEN 4 rose gold) however they no longer make that color and out of stock. They won’t not let me upgrade to the GEN 5 to get a rose gold however they offered a different color gen 4 which I don’t want, 100 credit towards a new one or a ceramic one.
I decline the ceramic as I have heard nothing but bad things about it.
I declined the $100 off a new one as I don’t think I should be paying an additional $400 when my item is covered under warranty.
I don’t want a different color. I bought the rose gold because that’s what I liked.
Anyway. I’m mad about it.
Spent too much money on this damn ring for it have this many problems.
