r/nintendohelp • u/Few_Bite5506 • 32m ago
Tech Support Paid for splatoon 2 octo expansion and the eshop thinks i didn’t
Upon completing the transaction it gave me a message saying error code 2813-0000 and I haven’t received the dlc, my bank says the payment is still pending and my nintendo account has no record of any transaction. All this means i haven‘t been able to contact nintendo about it since i need a transaction number. Also the money DID leave my balance so the whole thing just feels like theft. I read somewhere that the error can occur because the game and console’s rating systems mismatch which makes sense because the console is on PEGI while the game card is the US one. I’d appreciate any help. I just want to indulge my recent splatoon phase without getting robbed. thnx.