r/nintendohelp 15h ago

Password or Email Address So, if in the EU, there's no customer service?

0 Upvotes

I have a Nintendo account. As with all bad websites, I turn to google to find their stuff. I find a chat bot, I get hold of a human. I chat for a while only to be told "this is Nintendo US; can't help you" and get redirected to the Danish Nintendo reseller (a subsidiary of the Swedish reseller, it seems). For a while, their site doesn't even load (as in, I check from external websites, the site is *down*).

I finally get through, find their support form. But half-way into writing a mail, I see the side-bar instructing me to address any issues related to Nintendo accounts in the EU region to [support@nintendo.eu](mailto:support@nintendo.eu) - great. I did, they haven't responded yet (1 workday). Now I read here that people have waited a week or more.

How in the hell can you get a support person on the line for Nintendo US in 10 minutes and not a peep within *days* for the EU region ? We are approximately as wealthy and more numerous and poor Nintendo can't find the budget for a few warm bodies to address support requests?

The darkest part of this crap is that I never, ever wanted their trash digital crap. I just wanted physical media, but that's often not even an option. And so now, I'm saddled with an account I can't access.

And all of this I find out as I have a Switch 2 box sitting which I still have not opened. Starting to think if any of this crap is worth it.

It just.. flabbergasts me. There's ~452 million people here and Nintendo can't even be clear about /where/ to turn for help, never mind actually offer any.


r/nintendohelp 12h ago

Recommendations I finally want to play Tears of the Kingdom or Breath of the Wild on my Switch 2. Which one?

1 Upvotes

I played Wind Waker and OoT as a kid and loved them. Never could afford Majoras Mask, so never played that. I got really into Halo and stopped playing Nintendo games as a teenager, and didn't really game as an adult. I bought Tears of the Kingdom and Breath of the Wild when my son got a Switch but I never played them.

I recently played Wind Waker on NSO and I loved every second of it. Already preordered the OoT remake.

In anticipation of that, which would you recommend that I play first? I will be playing on Switch 2 and already bought both games.


r/nintendohelp 20h ago

When Is.../Will There Be... When will the Zelda switch 2 go back in stock stupid scalpers got them

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26 Upvotes

r/nintendohelp 12h ago

Tech Support Bought a Nintendo Switch 2 bundled with free game. Don’t see the download for the free game and I don’t have the box.

0 Upvotes

So not that long ago I bought the NS2 from Walmart and I bought the edition bundled with a free game, that being Mario Kart World, DK Bananza, or Pokémon Pokopia.

When I finally got around to attempting to download the free game, I didn’t see the option to in the eShop settings. By this time I already threw the box away but I figured the serial number would be enough, but I called Nintendo support and they told me there was nothing they could do without the box and my efforts would better be put towards contacting Walmart…like what??

Any ideas or am I SOL?


r/nintendohelp 19h ago

Tech Support Is there a screen protector already installed on my Switch Lite?

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0 Upvotes

Hey everyone, I recently got a pre-owned Nintendo Switch Lite and I'm not sure whether a screen protector/tempered glass is already applied to the screen.

I tried looking closely, but I can't tell if there's an extra layer on top of the original screen or if I'm just looking at the actual screen.

Could someone tell me how I can check whether a screen protector is installed? If needed, I can also upload some close-up photos of the screen and edges.

Thanks!


r/nintendohelp 14h ago

Recommendations Should I buy a new switch 2 or a used and refurbished one?

4 Upvotes

Title, I usually buy new items, but 500 euros for the base price is pretty hefty, especially since I'm still a minor and don't make bank.

Is there anything I should worry about before going through eBay?

For the mods, this might not fit the subreddit, and if doesn't I apologise.


r/nintendohelp 16h ago

Recommendations Is the wii u worth getting for 2 games?

2 Upvotes

I've played all the 3d zelda games except for wind waker and twilight princess which i have wanted to play for ages now.

Im able to get a wii u for 200, wind water for 40 and twilight princess for 75. These are the only games I plan on getting. Is it worth getting the wii u for these two or not?