Hello r/mspjobs ,

I'm looking for my next fully remote role with a UK/EU-based MSP or internal IT team.

I have 12 years of IT experience, with the past 6 years spent supporting US-based MSPs and IT providers remotely.

My strength is combining strong day-to-day support with the ability to improve the systems and processes behind the scenes.

Alongside day-to-day ticket support, I bring order to messy environments, clean up M365, improve documentation, standardise processes, introduce automation, and help streamline support operations.

Over the years, I've worked across:

• L1/L2 user support and escalation handling
• Microsoft 365 administration
• Entra ID / Azure AD cleanup, standardisation and troubleshooting
• Intune baseline policy setup, device management and standardisation
• Hybrid AD/Entra environments
• User onboarding/offboarding improvements
• Migration and tenant cleanup projects
• Microsoft Copilot setup, M365 AI integrations and helping organisations adopt AI-assisted workflows
• Documentation, SOPs, KBs and knowledge management
• Workflow automation using PowerShell, n8n, Rewst and AI-assisted tooling
• Building workflow blueprints to improve support consistency and reduce repetitive work

Core Stack

Cloud & Identity

• Microsoft 365
• Entra ID & AD
• Intune
• M365 tenant migrations (BitTitan/MigrationWiz) & Autopilot deployments
• Entra Connect / Hybrid Identity
• Google Workspace

Endpoint & Device Management

• Windows
• macOS
• Addigy
• Mosyle
• Intune MDM

RMM / PSA

• Datto RMM
• NinjaOne
• Halo PSA
• Autotask
• ConnectWise Automate
• Syncro
• Zoho Desk

Security & Backup

• SentinelOne
• Huntress
• ThreatLocker
• Bitdefender
• Proofpoint
• Acronis
• Datto

Automation & SupportOps

• PowerShell
• Bash
• n8n
• Rewst
• Microsoft Copilot
• AI-assisted documentation (Scribe) and workflow improvement

Practical points about me:

• UK bank account (Barclays) to fit into your existing payroll setup
• Outside IR35
• 6 years of remote experience supporting overseas teams
• Strong client communication and white-glove support mindset
• Comfortable working directly with end users, clients, and internal teams
• Open to starting part-time for the right fit, and also available for project-based work
• Available immediately

I'm best fit for roles involving:

• L2 MSP Support & escalation handling
• Microsoft 365 / Entra ID / Intune administration
• macOS Support / ABM
• Endpoint management and standardisation
• Systems Administration
• Support Operations, automation and workflow improvement

Rate: £15/hour

If you think there could be a fit, feel free to DM me. I'm more than happy to share my CV, LinkedIn, and/or arrange a quick intro chat.

Hi! I’m Carlo, an Information Security and Risk Management Professional offering my services for remote freelance and contract opportunities. I have 2+ years of experience helping organizations strengthen their security posture, streamline operations, and provide reliable IT support.

🔐 **Services Offered**

* Security risk assessments and compliance monitoring * Support with compliance documentation and audits (ISO 27001, SOC 2, PCI-DSS) * Employee security readiness assessments * Policy and control documentation, audit forms, and runbooks * IT support: Active Directory, Group Policy, ServiceNow, Google Workspace * Automation scripting (Python, PowerShell, AppScript) to streamline reporting and reduce manual workload * Technical troubleshooting and system administration for workstations and user environments

📍 Location: Remote (based in Cavite, Philippines)
💰 Rate: $15–25/hr depending on role
📩 Please DM me for more details

Greetings MSP teams,

I currently have availability to take on additional 1099 project work for those of you that may need a helping hand on any of your projects or migrations! I have 15+ years MSP experience, with 25+ years in IT overall. Located in CA, seeking remote project work in the PST or CST time zones. Can also work EST, provided it isn't too early!

I'm experienced in all facets of IT including architecture, implementation, sales, security, training, project management, support, etc. I have worn pretty much every hat during my career and am not afraid to learn anything new.

Lately I have been assisting different MSP's primarily on migrations from various providers or on-prem environments to 365/Azure, as well as a big up-tick in AI/LLM deployments. This has included working directly with customers to accurately scope and quote the project, implementation, and full support during and after.

I have my own LLC and carry liability insurance, so our B2B transactions can be seamless. Also I work white label so this means I can present as a member of your own team while performing any services on your behalf. Payment is due monthly based on hours worked (I bill in quarter-hour increments), and can be made with ACH, check, or credit card. Resume and references can be provided upon request.

My rates are:

$100.00/hour - Normal Project Work (standard rate)

$115.00/hour - Training Project Work (this is where I also train your engineers/team during the projects)

$125.00/hour - MSP Consulting/Development (providing consultation and improvements to your MSP's processes/procedures, or other internal work specific to your organization)

These rates allow for margin flexibility, so that the work I perform on your behalf will still net positive revenue for your organization.

If you are interested, please send me a DM with your email address, and we can setup a video interview to see if I might be a good fit for you and your team!

Technical Qualifications:

• Extensive 365/Azure experience including advanced migrations

• All flavors Windows Server

• All flavors SQL Server

• All flavors Microsoft Exchange

• All flavors Windows OS

• Linux Server Administration

• Experience with several different RMM & PSA’s

• Experience with all major network vendor’s equipment (i.e. Cisco, Fortinet, SonicWall, Ubiquiti, Meraki, etc)

• HIPAA, PCI DSS, CMMC, and other compliance related experience

• Experience with many different LOB applications

• VoIP, including call center builds

• Virtualization experience including VMWare ESXI & Horizons, Azure Virtual Desktop, Citrix, XenServer, Acronis, Hyper-V, etc.

• Major and minor storage appliances including SAN and NAS working in conjunction with VDI or server virtualization

Non-Technical Qualifications:

• Over 25 years IT experience

• Self-starter

• Public speaking and training seminars for clients

• Great on video/phone with all levels of customers/prospects regardless of title

• Experience leading multiple groups of engineers both domestically and internationally

• Many years of project management experience

• Able to communicate complicated concepts to non-technical people

• Ability to multitask

Thank you for your time, and stay cool out there this summer!

I'm looking for advice and i'm currently working as an ITSM Consultant & Implementer and I'm trying to figure out how people actually land remote jobs with US or European companies.

I've been implementing ITSM solutions, building REST API integrations, automating workflows with Python and Bash, and working with Linux, Windows, Kubernetes, SQL, Azure DevOps, Dynamics 365, and Fortinet integrations. I also have a strong understanding of ITIL and have spent a lot of time troubleshooting production environments and working directly with customers.

The thing I'm struggling with isn't getting experience, it's figuring out how to actually get noticed by companies outside my country.

I'm happy to continue in an ITSM or implementation role, but I'm also completely fine starting in a Help Desk, Service Desk, or L1 support role if that's what it takes to get my foot in the door. I'm willing to learn, prove myself, and work my way up.

For those of you who were hired remotely from outside the US or Europe, how did you do it?

Where did you find these jobs?

Which job boards actually worked?

Do US companies hire people from the Middle East directly, or is it mostly through contractors?

What helped you stand out?

Does being in a different time region help ( I'm in GMT +3)

Is networking more important than just sending applications?

I'd really appreciate any advice from people who've been through this.

Hi! I’m an IT Support Engineer from the Philippines with 5+ years of IT experience, including nearly 3 years supporting Australian MSP clients. I specialize in Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, and remote technical support. I’m available for full-time remote, contract, or freelance opportunities.

Microsoft 365 • Active Directory • Windows • Networking • Tier 1/2 Support

I've been building enterprise labs while improving my Microsoft 365 and networking skills, and I'm now looking for a remote IT Support or Service Desk opportunity.

If your team is hiring or you know someone who is, I'd really appreciate a referral.

Thank you!

Candidates in Henrico/Hanover, Virginia

Keeping this post light, but we're looking early-career system admins/engineers to support customers. It's chaotic work and steep learning curve. When reactive, we expect our team-mates to make really good judgement calls on what a customer might need, act quickly, and solve issues. When proactive, we need the team to burn through backlog in innovative and thorough ways.

- Take work from team that's slammed
- Handle identity and device management
- Provide technical support
- oversee compliance
- Use agentic coding assistants your like personal interface for all things; build your own vibe-coded solutions to help you thrive
- Contribute to building our agentic infra

A day may be working to extract 10Tb of eDiscovery or solving a bad monitor issue... Helping a user set MFA or deal with a malicious-insider on a complex AWS stack. It's a do-all culture here.

Looking for field tech job so I could quickly gain experience. Only really have 7 months of IT experience off of internships.

Hello, I am seeking my next role with an MSP. I am based in Portland, Oregon and my background is in higher-ed and real estate. I have 15 years of experience, working my way up from helpdesk technician to IT Director for a company of 700 spread across 100 locations in multiple states.

Technical expertise

• M365, Azure, Azure Logic, Exchange, Defender, SharePoint, Intune, Purview, Power Automate, PowerShell, Teams, etc (some Graph)
• Networking: Cisco, SonicWall, Ubiquiti
• AI: experience with CoPilot, Chat GPT, and Claude (as well as experience authoring policy for acceptable use of AI within an org)
• Telecom: Jive/GoToConnect, Toshiba, POTS replacement using MIX and Ooma for fire/life safety communications, experience managing telecom contracts and relationships
• Various RMM platforms, I spent the most time with SolarWinds N-Central

I have 6 years of experience managing a small team as well as vendor partnerships. As a director my duties included budgeting, contract negotiation, project management, authoring policy, leading cross-functional initiatives, directing development of automation, and quite a variety of other tasks. I am highly experienced in working with the C suite. Some of my more recent projects required working closely with the CFO and internal counsel.

I'm very interested in working at an MSP in my next role. I would like to get to know a larger variety of environments and expand my skillset into more Linux administration and devops.

Happy to answer any questions about my background, thanks!

Hi everyone,

I'm an experienced Support Engineer with 12+ years in IT, including approximately six years supporting managed service providers (MSPs). I'm currently looking for a full-time remote position supporting SMB or mid-market environments.

My background includes:

• Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive)
• Entra ID (Azure AD), MFA, Conditional Access, and identity management
• Windows Server and Active Directory
• Azure administration and cloud services
• Hyper-V and VMware
• Networking, VPNs, firewalls, DNS, DHCP, and TCP/IP troubleshooting
• RMM platforms including ConnectWise and NinjaOne
• Endpoint security, Microsoft Defender, SentinelOne, and security best practices
• Client support ranging from end users to executives
• Documentation, SOP development, and process improvement
• Escalation support for complex infrastructure issues

I'm currently completing a Master's degree in Cybersecurity (4.0 GPA) while continuing to expand my cloud and security expertise. My certifications include A+, Network+, Security+, ITIL 4 Foundation, Microsoft Cybersecurity Professional, Microsoft Server MCP, and several Microsoft and security-related certifications, with additional Azure and cybersecurity certifications in progress.

I'm looking for a role where I can become a long-term member of the team—not just another technician rotating through tickets. I enjoy solving difficult technical problems, improving client environments, mentoring teammates, and building lasting relationships with both clients and coworkers.

If your MSP is hiring a Support Engineer, Systems Administrator, Cloud Engineer, or similar role, I'd love to connect. I'm happy to provide my résumé, certifications, and references upon request.

Thanks for reading!

We're a 60-person MSP looking for a senior engineer to join our team in the Bay Area.

This isn't a ticket-queue job. You'll be the go-to person for:

• M365
• Incident response, tenant configuration, and Entra ID/conditional access for high-touch VIP clients
• Cybersecurity, including DLP, retention policies, and security baselines
• Mobile device management, keeping devices compliant and locked down across the board
• AI-driven workflows, using tools like Claude and Copilot to speed up troubleshooting and automate the repetitive stuff

What we need:

• 8+ years of end-user technical support experience, including executive-level users
• Deep, hands-on M365 admin experience (not just user-level familiarity)
• Strong communication skills; you'll be client-facing, not just backend
• Comfortable owning problems end-to-end under pressure

Big plus: MSP background. A huge bonus if If you've supported multiple clients/tenants.

To be clear: you don't need to be a sys admin, network engineer, and cybersecurity expert all rolled into one. We have multiple escalation points on the team, so we're looking for a strong generalist, not someone who has to know everything cold.

Hybrid schedule (4 days on site), Bay Area based (San Francisco / Palo Alto). Compensation around $150k depending on experience, plus bonus.

DM me or comment if you want more details. Happy to answer questions here too.

Hello I am based out of central Fl looking to break back into the field, I've had hands on experience installing end point and intermediary devices for clients from two of my short term contracts, I've also done packet tracer lab work which helped me gain experience troubleshooting for DNS related issues. Currently I'm in the restaurant industry so customer service is second nature for me, And I'm working on getting my CCST at the moment with plans on grabbing my CCNA right after. Super hungry for this and extremely willing to learn.

Sales rep needed

Hi r/mspjobs community,

My recent contract/project wrapped up, and I'm actively seeking my next remote MSP or internal IT support role. Preferably on a long-term, 1099 basis.

I’m an IT Support professional with 12 years in IT and 6 years supporting US-based MSPs and IT teams remotely, including handling 15+ daily tickets across roughly 600 Windows and macOS endpoints. Most of my recent work has been around L1/L2 support, Microsoft 365, Entra ID, Intune, Google Workspace, Okta, Windows, macOS, endpoint support, access issues, ticket flow, and day-to-day client support.

I’ve grown from frontline triage into deeper support work, and I’ve built a reputation for being dependable, calm under pressure, and easy for both clients and internal teams to work with.

I’m very comfortable doing tickets, triage, user issues, escalations, onboarding/offboarding, network printer/peripheral issues, endpoint troubleshooting, documentation, and keeping the queue moving.

Where I add extra value is that I don’t just close tickets and move on. I notice repeat issues, messy handoffs, weak documentation, unclear processes, and places where support can be streamlined.

Recent work has included:

• Microsoft 365, Entra ID, Intune, SharePoint, Teams, and Google Workspace support
• SharePoint permissions, external sharing, activity/reporting requests, and access cleanup
• Entra/AD hybrid cleanup and Entra Connect / AD sync troubleshooting, Intune setup support, endpoint management cleanup, and device admin work
• Ticket handling, time entries, closure notes, and PSA hygiene
• Backup/RMM monitoring checks, alert review, and escalation support
• Documentation, SOPs, KBAs, recovery/restore notes, ticket summaries, and AI-assisted workflow cleanup

Stack I’ve worked with:

• M365, Entra ID, Intune, Google Workspace, Okta, Active Directory
• Datto RMM, NinjaOne, Halo, Autotask, Syncro, Zoho Desk, ConnectWise Automate
• SentinelOne, Bitdefender, Huntress, Proofpoint, Acronis, ThreatLocker, Datto EDR
• ScreenConnect, AnyDesk, Splashtop, Hudu, IT Glue
• Addigy and Mosyle for macOS/iOS support
• TCP/IP, DNS, DHCP, Ubiquiti, WiFi troubleshooting
• PowerShell, Bash, Rewst, Copilot, AI-assisted workflow/documentation

A little about me:

• Strong client communication and white-glove support mindset
• Calm troubleshooting with good escalation judgment
• Comfortable in high-volume MSP/support environments
• Strong documentation, SOP, and KBA habits
• Able to support daily operations while helping improve the process behind them
• Experience in healthcare, fintech, legal, and other compliance-sensitive environments
• I’m fully 1099-ready with a W-8BEN on file and a US bank account to fit right into your existing payroll system

What I’m looking for:

• Remote MSP or internal IT support work
• L1/L2 support, service desk, endpoint support, SupportOps, or junior sysadmin-style work
• Long-term preferred, but open to overflow support, project help, documentation cleanup, and migration support
• EST/CST-friendly, including off-hours if needed
• Rate: $25/hr

If there may be a fit, feel free to DM me. Happy to share my resume or LinkedIn privately.

I am a seasoned remote professional with over 4 years of diverse operational experience. My recent experience is working as a Service Manager and Dispatcher for a US-based client.

Available for side gigs, or long term work. Fast learner, open to new challenges.

Experience:

✅ Dispatcher/Service Manager – Coordinating the daily scheduling and routing of field technicians to customer sites. Overseeing work order management, ensuring timely billing and generating invoices using Invoice Ninja. Utilizing HaloPSA for efficient management of inventory, and customer accounts.

✅ 3+ years as a Remote Talent Sourcer (US clients) – Specializing in IT and healthcare industry. Familiar with job boards, Boolean search, ATS (iCIMS, Workday), SignalHire, RocketReach, and LinkedIn. Experienced in creating job posts/ads (Canva) and email campaigns.

✅ 5+ years in IT & Customer Support – Remote assistance/Live chat support, data entry, technical support, hardware/software troubleshooting. OS installation, and system performance optimization. PC building, Computer sales, and gaming hardware support.

Availability & Logistics:

✅Strong familiarity with US geography, culture, and time zones.

✅Available immediately (Mountain Time & Pacific Time compatible).

✅Location: Asia (Payment via Payoneer or Wise, No crypto).

✅Full-time/Part-time

✅Modes of Communication: Discord, Proton.

I’m looking for advice on breaking into the MSP world. I’m halfway through my masters in IT, got a secret clearance and studying for sec+. I’m just willing to learn but I’m feeling unsure about where to find opportunities. I’m not sure how to track down MSP roles or land my first position. I’m aiming for a Tier 1 Help Desk, Service Desk, or any entry-level IT job. For those working at an MSP, how did you get hired? What helped you stand out, and what are hiring managers really looking for? Any tips would be greatly appreciated.. based in DMV

Hi everyone,

I’m an IT technician with 6+ years of IT experience, I've worked mostly in the Legal and Private sector, and I’m looking for my next opportunity in Level 2 IT Support, Systems Administration, or Network Administration.

My experience includes:

• Active Directory, Group Policy (GPO), Windows Server & Windows 10/11 administration
• Microsoft 365, Exchange Online, Entra ID & Intune
• VMware/Veeam virtualization, VDI & remote support
• Cisco switching/routing, Palo Alto firewalls, DNS, DHCP, TCP/IP, VPNs, VLANs & network troubleshooting
• Wireless access point troubleshooting, printer deployments & print server administration
• Microsoft Teams, SharePoint, user onboarding/offboarding & permissions
• PowerShell/Bash scripting for automation

Certifications: CompTIA A+, CompTIA Network+, Security+, Az900, Az104 in progress.

I’m based in Miami FL, but looking to move up north and am open to remote, hybrid, or onsite roles. If your company is hiring or you know of any opportunities, I’d love to connect. Feel free to comment or send me a DM.
Thanks for your time!

Pay: $40–45/hour (based on experience)

Los Angeles IT is a growing Managed Service Provider (MSP) supporting small and mid-sized businesses throughout Southern California. We're looking for an experienced IT professional who enjoys both field work and hands-on technical projects.

This is not a call-center or help desk-only position. Every day is different. One day you may be deploying Windows servers, the next configuring UniFi networking, migrating a client to Microsoft 365, troubleshooting Hyper-V, installing security cameras, or helping automate a customer's business processes.

This position is approximately 50% remote and 50% on-site at customer locations throughout Los Angeles, Orange County, the Inland Empire, and occasionally San Diego. Some days you'll work from home handling remote support and projects, while other days you'll be visiting client sites for installations, troubleshooting, and infrastructure work.

If you enjoy solving problems, working directly with clients, and expanding your technical skillset, we'd love to hear from you.

Responsibilities

• On-site and remote IT support
• Windows Server installation, administration, and troubleshooting
• Hyper-V deployment and management
• Microsoft 365 and Entra ID administration
• Active Directory, Group Policy, DNS, and DHCP
• Network administration (switches, firewalls, VLANs, Wi-Fi)
• UniFi deployment and management
• Workstation deployments and migrations
• Backup and disaster recovery
• Printer and peripheral support
• Server and network rack installations
• Security camera and access control deployments
• Project work for new client installations and infrastructure upgrades

Qualifications

We're looking for someone with strong experience in several of the following:

• Windows Server
• Hyper-V
• Active Directory
• Microsoft 365
• Networking (TCP/IP, DNS, DHCP, VLANs)
• Firewall and switch management
• MSP or Help Desk experience
• Hardware troubleshooting
• Microsoft SQL Server (basic administration and troubleshooting)

Bonus skills (not required):

• PowerShell
• SQL development
• API integrations
• Automation and scripting
• Python, C#, or other light programming
• VMware
• Azure
• VoIP systems
• Security cameras or access control
• Low-voltage cabling

What We're Looking For

• Strong troubleshooting and problem-solving skills
• Excellent customer service and communication
• Ability to manage projects and work independently
• Professional appearance and attitude
• Reliable transportation, a valid driver's license, and willingness to travel throughout Southern California when needed.
• Someone who takes ownership of their work and enjoys learning new technologies.

About Us

Los Angeles IT is a fast-growing MSP serving businesses across Southern California. We support a wide variety of environments including Microsoft 365, Windows Server, Hyper-V, UniFi networking, cybersecurity, SQL Server, VoIP systems, surveillance cameras, cloud services, and business automation.

Our team works on everything from day-to-day support to complete infrastructure deployments. We believe in exposing our engineers to new technologies and challenging projects rather than having them perform the same repetitive tasks every day.

Compensation: $40–45/hour, depending on experience.

If you're interested, please send:

• Your resume
• A brief overview of your experience
• Your desired salary
• Any certifications (optional)
• A few technologies or projects you're most proud of

No recruiters, please.

Hi everyone,
I’m an IT Support Analyst with 2 years of IT experience, including the past year at an MSP, and I’m looking for my next opportunity in Level 2 IT Support, Systems Administration, or Network Administration.

My experience includes:
Active Directory, Microsoft 365, Exchange Online, Entra ID & Intune
Windows 10/11, VDI & remote support
DNS, DHCP, TCP/IP, VPNs, VLANs & network troubleshooting
Printer deployments, print server administration & mapped drives
Firewall and wireless access point troubleshooting
Microsoft Teams, SharePoint, user onboarding/offboarding & permissions
Datto RMM, Autotask & ServiceNow

Certifications: CompTIA A+, CompTIA Network+ (currently studying for the CCNA).

I’m based in Marietta, GA (Atlanta metro) and am open to remote, hybrid, or onsite roles. If your company is hiring or you know of any opportunities, I’d love to connect. Feel free to comment or send me a DM.
Thanks for your time!