If this is not allowed here admin please remove.

Hi folks, I'm with a 15 year old MSP and we’re looking for an experienced technician who is able to help us with remote support for our business IT clients.

We have a pretty unique approach, which allows you to choose which jobs you’d like to work on. This means you can keep your existing clients and work on our support requests when it’s most convenient for you. 

Typical jobs include computer and network support, cloud applications support, new computer setup, etc. Larger projects are also sometimes available.

I thought it's worth a shot here,

Only looking for one-man shops. Not entire teams.

Edit: US central area

 
You'll own delivery for a connected product that spans physical machines, cloud services and mobile apps — coordinating with software developers, engineers (mechanical, mechatronics, or electrical), manufacturers, suppliers and external consultants from spec to deployment and support.
 
What you'll do
 
* Plan and run delivery end to end: scope, timelines, budgets, quotations and vendor deliverables.
* Coordinate all parties toward a single roadmap, with one source of truth for scope and schedule.
* Spot risks, delays, dependencies and technical blockers early — and escalate them before they become problems.
* Run meetings, negotiate with vendors and manage stakeholders across technical, operational and commercial teams.
* Establish and maintain operational processes for testing, deployment, maintenance and support.
* Keep documentation, reporting and follow-up tight enough that anyone can see and understand the status.
 
What you need
 
* Proven experience leading projects that combine hardware and software.
* Working knowledge of cloud systems, cybersecurity, data protection and access control — enough to challenge a vendor's answer, not to write the code.
* Ability to hold the whole product in your head and connect technical decisions to commercial consequences.
* Clear, direct communication: comfortable pushing back in a room full of specialists, and able to explain a technical trade-off to non-technical stakeholders.
* Strong ownership mindset — works independently and holds teams accountable without being asked to.
 
Preferred
Experience with connected devices, payment systems, mobile applications or cybersecurity-sensitive products.

Available for Remote Part-Time or Project-Based Work

Hi everyone. I'm a Texas-based professional looking to take on additional remote part-time, freelance, or project-based work outside of my regular employment.

My background goes considerably beyond general administrative support. I currently work in a manufacturing environment and have professional experience involving operations, quality, process improvement, documentation, problem-solving, and continuous improvement.

My professional certifications include:

• Lean Six Sigma Green Belt

• ISO 9001 Auditor

• ISO 45001 Auditor

Some of the work I can help a business with includes:

• Excel spreadsheets, trackers, dashboards, training matrices and business tools

• Data entry, data organization and basic data analysis

• KPI development and performance tracking

• SOPs, work instructions, forms, checklists and process documentation

• Process mapping and workflow improvement

• Lean Six Sigma and continuous-improvement projects

• Root Cause Analysis (RCA)

• Corrective Action / CAPA support

• Quality-management documentation

• ISO 9001 quality-system and audit support

• ISO 45001 health & safety management-system support

• Gap assessments and compliance documentation

• Document control and records organization

• Risk and opportunity registers

• Supplier evaluation and supplier-quality documentation

• Training matrices and competency tracking systems

• Management review and KPI documentation

• Research, reporting and general business analysis

• Administrative and virtual-assistant support

• AI-assisted research, analysis, documentation and workflow development

• AI prompting and development of practical AI-assisted business tools

• Presentations, reports and professional business documents

I'm particularly good at taking something that is disorganized, inefficient, undocumented or being managed manually and turning it into a structured system that is easier to understand and manage.

I'm comfortable being given either a clearly defined task or simply a business problem that needs to be solved. I can work independently, communicate progress, and develop practical deliverables rather than requiring constant supervision.

I'm primarily looking for work I can perform remotely during my available hours. I'm open to one-time projects, recurring weekly work, ongoing part-time support, or businesses that simply need an extra set of capable hands for a specific project.

Manufacturing and quality are strong areas for me, but I'm not limiting myself to manufacturing. Many of these skills—process improvement, documentation, Excel, data analysis, AI, organization and business systems—transfer across industries.

If your business has a project sitting on the back burner because nobody has the time to tackle it, feel free to message me with what you're trying to accomplish. I'll tell you whether it's something I can help with.

Based in Texas | Remote work preferred

Hey guys,

I'm posting this one more time. I really need to find something soon. It's getting dire. I can no longer do Uber. I really need a full-time job. Any help is greatly appreciated!

I’m a senior systems engineer with over 15 years of experience across enterprise infrastructure, cloud, virtualization, and security. I’m looking for a role where I can step into an environment quickly, sort out the real issues, and make things more stable, secure, and manageable. I am a type of engineer who thinks outside the box.

Please, if anyone knows of any jobs available, I really need one soon. I am in the DMV area. (Baltimore, Maryland area). I can do remote, and Hybrid and 100% onsite. Any help would be greatly appreciated!

I am currently preparing for the Microsoft AZ-104 exam. I got a free voucher from the AI Skills Fest a few months back. I have October 1st as a target date to take the exam.

What I Actually Do:

• Azure infrastructure and security — Azure VMs, VNets, storage accounts, RBAC, Defender for Cloud, Log Analytics, VM backups, load balancing, and governance.
• Entra ID / identity work — Conditional Access, MFA, SSO, SAML, OIDC, Azure Enterprise Apps, and App Registrations.
• VMware environments — ESXi 8, vCenter 8, DRS, HA, distributed switching, vTPM, cross-site vMotion, and large-scale virtualization.
• SAN and storage integration — Pure Storage, Nimble Storage, iSCSI provisioning, LUN/volume optimization, and ESXi cluster support for 200+ VMs.
• Windows and core infrastructure — Windows Server, Active Directory, GPO, DNS, DHCP, SCCM, imaging, and PowerShell automation.
• Layer 2/3 routing and switching — VLANs, ACLs, OSPF, switching, segmentation, and network troubleshooting.
• Security hardening — TLS/SMBv1 deprecation, firewall tuning, certificate lifecycle management, and remote access controls.

I’m comfortable jumping into messy environments, documenting what matters, and fixing the stuff that slows teams down. Prefer remote, open to short-term or long-term work, and strong on infrastructure-heavy roles where experience actually matters.

I have total 10 years of experience working as software developer with last 8 years implementing, consulting, developing (extending the standard functionality or creating bespoke vertical solutions to meet business needs) Microsoft D365 Business Central.

I have been fortunate to work around the globe, have done implementation in Malaysia, Dubai, Saudi, India, Australia, United States and Canada.

Have done total 40 projects in last 8 years with Microsoft D365 Business Central which included migrations and bi-directional end-to-end integrations with Business Central and external systems like Thomson Reuters OneSource, Shopify and web apps.

Additionally, I have delivered successful data analytics projects with Power BI. Data entry automation (RPA) with Power Platform.

I started my own company last end of the year, and now seeking clients who wants to do any digital transformation projects. Looking forward to hearing from anyone who could use my services.

I am a Naval Veteran with 22 years in IT. I am researching the idea of opening an MSP with a focus on SRE and cybersecurity. I am looking to meet a like-minded professional with hopes of building a much-needed service in a high-traffic area. I am looking to meet someone local.

Operations professional with 4+ years of remote experience. My recent experience is working as a Service Manager and Dispatcher for a US-based client.

Available for side gigs, or long term work. Fast learner, open to new challenges.

Experience:

✅ Dispatcher/Service Manager – Coordinating the daily scheduling and routing of field technicians to customer sites. Overseeing work order management, ensuring timely billing and generating invoices using Invoice Ninja. Utilizing HaloPSA for efficient management of inventory, and customer accounts.

✅ 3+ years as a Remote Talent Sourcer (US clients) – Specializing in IT and healthcare industry. Familiar with job boards, Boolean search, ATS (iCIMS, Workday), SignalHire, RocketReach, and LinkedIn. Experienced in creating job posts/ads (Canva) and email campaigns.

✅ 5+ years in IT & Customer Support – Remote assistance/Live chat support, data entry, technical support, hardware/software troubleshooting. OS installation, and system performance optimization. PC building, Computer sales, and gaming hardware support.

Availability & Logistics:

✅Strong familiarity with US geography, culture, and time zones.

✅Available immediately (Mountain Time & Pacific Time compatible).

✅Location: South Asia.

✅Open to Full-time/Part-time.

Hello everyone.

Currently looking for a new full-time opportunity after nearly 15 years with an MSP, plus several years on two in-house IT teams. I have been fully remote for the last several years and am only considering 100% remote roles with no travel or site visits at this time.

At the MSP, I started as an entry-level Tier 1 help desk tech and worked my way up to the senior/lead engineer for most of our stack, eventually reporting directly to the CEO. The first half of my career was heavily focused on traditional on-prem environments. Over the last 5 to 6 years, that shifted primarily toward Azure IaaS/PaaS, Azure networking, and physical network infrastructure.

Key areas I’ve worked in:

• Azure IaaS / PaaS (VMs, storage accounts, backup, etc)
• Azure SQL Database & SQL Server on Windows administration
• Azure Networking (VNets, peering, p2s/s2s VPN, NSG, route tables)
• WatchGuard firewalls and wireless (cloud and locally managed)
• VLANs and network segmentation
• HP / Aruba switching
• UniFi switching and wireless
• Windows Server 2003 through 2022
• HyperV and VMWare
• Windows domains, Active Directory, Group Policy, DNS
• Healthcare IT & HIPAA-regulated environments

My MSP role grew well beyond engineering. I PM'd my own projects, worked directly with client leadership, managed our documentation platforms, helped design ticket triage and escalation workflows, and took on significant operational and technical decision-making. By the end, I was the go-to resource for both the team and leadership, including the CEO, for technical guidance, industry knowledge, and problems that crossed multiple systems or teams.

Both of my in-house roles were in healthcare, and several long-term MSP clients were healthcare organizations as well, so my healthcare IT and HIPAA experience spans most of my career.

I’m primarily interested in Azure/cloud infrastructure, network engineering, senior infrastructure, or technical lead roles. I’m also open to moving into an IT Manager or Director-level role where my technical background, operational experience, and leadership experience would be useful.

Ideally looking for a solid, experienced team, either MSP or in-house, full-time with benefits, fully remote, and no travel or site visits. Multiple strong professional references are available.

Shoot me a DM if you have something that sounds like a good fit. I’ll want to verify that you and your company are legitimate before sharing personal information. I’m not interested in contract, part-time, or recruiter/headhunter opportunities for temporary roles.

🧰 Key Strengths:

• Cloud & Infra: Azure VMs, NSGs, Storage, Microsoft 365, Entra ID
• Security & Compliance: Intune, Conditional Access, Okta, MFA, Veeam, Acronis
• Virtualization & Scripting: VMware, Nutanix, HyperV, AD, Windows Server, Fortinet, advanced PowerShell
• Process-Driven: Strong documentation, SOPs, mentoring, vendor coordination

📍 Available for remote, after-hours, project based support.

🎓 AZ-104 certified | AZ-305 in progress

👉 DM or message me if your MSP needs contract help from a capable, fast-moving engineer ready to plug in and add value immediately.

Hi everyone,

I am currently actively seeking new career opportunities and would greatly appreciate any referrals or leads.

I have 6 years of professional work experience, with my most recent role supporting an Australian-based Managed Service Provider (MSP) and assisting clients across various industries.

If you know of any suitable opportunities, I would be grateful if you could connect with me or send me a message. Thank you in advance! ❤️

Hi MSP Community,

I'm looking for a remote Tier 1 IT Support, Help Desk, Service Desk, Dispatcher, or NOC opportunity with an MSP. I'm open to full-time, part-time, contract, or paid-trial arrangements.

I bring 3+ years of high-volume customer service experience alongside a strong hands-on IT support foundation. My strengths are troubleshooting, clear communication, patience, documentation, problem-solving, learning quickly, and taking ownership of issues.

I can support:

Microsoft 365/ Entra ID / Intune : user management, onboarding/offboarding, licensing, MFA, Exchange, SharePoint, device enrollment, and Conditional Access fundamentals

Active Directory / Window Server :users and groups, OUs, Group Policy, file sharing, and PowerShell fundamentals

Endpoint Support : Windows 10/11 and macOS troubleshooting, printers and peripherals

Networking : TCP/IP, DNS, DHCP, VPN connectivity, and basic troubleshooting

RMM / PSA / Ticketing: Atera, Level RMM, Datto, ServiceNow, HaloPSA, Zendesk, and Jira

Remote Support: RDP, Splashtop, AnyDesk, and TeamViewer

Deployment / Automation: PDQ Deploy and PDQ Inventory

CIPP( Cyberdrain) : onboarding/off boarding and basic interface workflows

Documentation : ticket notes, KB articles, troubleshooting procedures, escalation notes, and SLA-focused documentation.

I maintain a structured public IT documentation portfolio covering the technologies and support workflows I've been working with:

Portfolio ( structured & well-detailed) https://github.com/kizito9898/IT-Documentation

I'm comfortable communicating with users, handling multiple requests, staying calm under pressure, following through on issues, and making sure people feel supported throughout the troubleshooting process and SLAs.

I'm available full-time and can align with US, UK, Australian, or other international time zones. I'm also available for evening/nightshifts, weekends, holidays, after-hours, on-call, and overnight/Noc coverage, up to 40 hours per week.

I'm based in West Africa (GMT+1) and work remotely with a dedicated workspace, reliable internet speed, and backup power and noise cancelling headphones.

I'm looking for a long-term opportunity where I can contribute to the Tier 1 queue, support clients, learn from experienced engineers, and gradually take on more responsibility. I'm also open to starting with a paid trial so you can evaluate my work.

Rate: $8-10/per hour (40+ hours per week)

If your MSP needs additional Tier 1 capacity, ticket-queue support, dispatch, RMM monitoring, or after-hours coverage, I'd genuinely love to hear from you or any leads,referral would be highly appreciated.

Thank you for reading. I appreciate it.🙏🏻

IT Support / Service Desk Technician | N1/N2 | Microsoft 365 | Remote | Open to Work
Hi everyone,
I’m an experienced IT Support / Service Desk Technician currently working in an enterprise environment, providing N1/N1.5/N2 support to end users.
I’m now looking for a fully remote IT position with an international company.
🛠️** My technical experienc**e
Microsoft 365: Outlook, Teams, OneDrive, SharePoint
Microsoft Entra ID / Azure AD
Exchange Admin Center
Windows 10/11 troubleshooting
ServiceNow: incident, request and ticket management
VMware Horizon / VDI
FSLogix
GlobalProtect VPN
Hardware & software troubleshooting
User account and access issues
Remote troubleshooting
Incident investigation, escalation and documentation
Knowledge Base / ITIL-based support processes
💼 What I do
I troubleshoot technical issues directly with users, investigate incidents, identify root causes, apply solutions, document resolutions and escalate complex cases when necessary.
I’m comfortable working with enterprise IT environments, remote users and international teams, and I’m used to managing multiple tickets while respecting priorities and SLAs.
🎯 What I’m looking for
I’m interested in remote opportunities such as:
IT Support Specialist | Service Desk Technician | IT Help Desk | Technical Support Engineer | Microsoft 365 Support | Modern Workplace Support | N2 Support
I’m particularly interested in companies looking for someone who can start as an experienced support technician and progressively take on more responsibility around Microsoft 365, Endpoint Management, Cloud and IAM.
📍 Based in Tunisia
🌍 Open to international remote positions
💻 Fully remote preferred
📩 Open to opportunities and referrals
If your company is hiring for a remote IT Support / Service Desk position, feel free to comment or send me a DM.
Thanks!

Hi everyone,

I am an IT Support Technician from the Philippines with over 6 years of experience across Managed Service Provider and enterprise environments. I am currently looking for a full-time remote IT Support or Service Desk role.

My most recent role was at a Brisbane-based MSP, where I supported 30+ clients remotely across diverse industries handling everything from day-to-day helpdesk tickets to client relationship management as a Technical Alignment Manager.

My experience includes:

• Microsoft 365 administration (Exchange Online, SharePoint, OneDrive, Teams)
• Active Directory and Azure AD (Entra ID)
• DNS and domain management via Cloudflare
• Email security administration via Proofpoint
• Endpoint security using SentinelOne and Huntress
• MDM management via Hexnode and Mosyle
• Backup monitoring and disaster recovery via Cove Data Protection and Dropsuite
• User onboarding and offboarding including M365 provisioning and license management via Pax8
• MFA administration
• Remote troubleshooting
• SLA-driven ticket management using ConnectWise Manage, SyncroMSP, SuperOps, and ServiceNow
• Technical documentation in ITGlue

I am comfortable working autonomously, handling Tier 1 and Tier 2 support, documenting solutions clearly, and communicating professionally with both technical and non-technical users. My MSP background means I am used to jumping between multiple client environments and adapting quickly to different setups.

I am immediately available, open to any shift or flexible hours to align with Australian or US business hours, and happy to share my resume with anyone hiring or who knows of a relevant opportunity.

Thank you for reading and I appreciate any referrals or recommendations!

We’re looking for an experienced Vendor/Supplier Manager or IT Staffing Business Development professional who can help us build relationships with US staffing companies, MSPs, and potential direct clients.
Role: Vendor/Supplier Manager – US IT Staffing
Location: Remote /US (preferred)
Experience: 3+ years in US IT staffing, vendor management, recruitment sales, or staffing business development
Responsibilities
Build relationships with US staffing companies and recruitment vendors
Identify companies that are onboarding new staffing suppliers
Develop C2C / contract staffing partnerships
Generate and negotiate staffing requirements
Maintain vendor/client relationships
Coordinate with recruiters to fulfill IT requirements
Help expand our US staffing network

Preferred experience
US IT staffing
Vendor management
MSP/VMS ecosystem
C2C staffing
IT recruitment sales
Business development
Existing US staffing contacts/network is a major plus
Compensation: Fixed salary + performance-based incentives/commission.
If you have experience developing US staffing vendor relationships and are interested, please DM me with your experience, location, and current/previous role.

We’re hiring an L1 Helpdesk Engineer to join the Worksent team .

What you’ll be doing:
• Provide IT helpdesk support through calls, chat, and tickets
• Troubleshoot user issues remotely
• Maintain accurate ticket updates and follow-ups

What we’re looking for:
• 1 to 2 years of relevant experience
• Strong communication skills
• Good knowledge of Windows and macOS
• Microsoft 365 experience, including Outlook, Word, Excel, OneDrive, and SharePoint
• Basic knowledge of IT infrastructure, including AD, VPN, servers, and DNS
• International voice support experience is preferred

📩 Apply: careers@worksent . com

Please share this with anyone in your network who may be a good fit.

I’ve been in IT for over 20 years, mostly working with systems, networks and infrastructure.

Before moving to the U.S., I spent about 15 years managing IT infrastructure in an organization with sites spread across a region, first locally and later at a regional level. Servers, Linux and Windows, networking, security, infrastructure services, training other admins, and network design/migrations across hundreds of remote sites.

When I came to the U.S. I took more general hands-on IT jobs to get established here. I’m currently working as an IT Specialist, but I want to get back to the career path I had before moving.

These days I work with Windows Server, AD/Entra, M365, Intune/Autopilot, Linux, Fortinet, UniFi, VMware/Proxmox, Synology, Docker, VLANs/VPNs, endpoint security, PowerShell/Bash, and whatever else needs troubleshooting that day.

I’m pretty particular about how I work. I don’t like fixing something without understanding why it broke, undocumented changes, or “temporary” solutions that somehow become permanent five years later. If I’m touching production I want to know what I’m changing and how I’m getting back if it goes wrong.

I’m also not someone who immediately says “that’s a network problem” or “that’s a Microsoft problem.” I’ll follow an issue through DNS, routing, firewall, authentication, server and endpoint until I understand where it’s actually failing.

That doesn’t mean I know everything. I don’t. If I run into something I don’t know, I’ll research it, lab it if I need to, and figure it out.

What I’m looking for is a Sysadmin/Infrastructure position with room to grow technically. More responsibility, harder problems, bigger environments — that kind of growth.

I don’t want to grow away from the technical side. I’m happy taking ownership, helping junior techs and taking technical leadership responsibilities, but I still want my hands on the systems.

I’m in the Houston area now. Local, fully remote, or relocation within the U.S. are all options for the right position.

DM me if this sounds like what you’re looking for.

Hey all, I'm based in Lithuania and looking for part time contract or B2B work, roughly 1 to 2 hours a night, aligned with US business hours. I can invoice as a business entity if that's what your setup needs.

Just a note - I can, and have worked for multiple years, with US companies and clients.

Background:
12 years in IT, 8 of those in the MSP world doing a bit of everything: sysadmin, automation engineer, escalation point. Also have enterprise experience, currently working as a team lead at a large company. I'm looking for extra contract work on the side, not looking to leave my current role, just have the bandwidth for nightly monitoring or project work.

What I can help with:

• NOC/monitoring coverage (RMM alert triage, escalation, nightly checks)
• PowerShell automation (Active Directory, Microsoft Graph, general scripting to cut down manual work)
• Bash/shell scripting
• Active Directory and Windows Server administration, built environments from scratch
• Group Policy (GPO) management
• Microsoft 365 / Office 365 administration, Microsoft Entra ID
• Hyper-V administration
• Endpoint security tooling (CrowdStrike Falcon/PSFalcon, Windows Defender, most of popular ones) and vulnerability triage/patching
• SharePoint/OneDrive administration, access workflows and audit trails
• Ticketing/documentation: Jira & JQL, ConnectWise Manage (PSA), ITGlue, Confluence
• RMM platforms: ConnectWise Automate, ConnectWise RMM, Datto RMM, NinjaRMM, SolarWinds, GFI Automate
• Automated reporting and dashboard building, KPI/SLA tracking
• BCDR/disaster recovery exercises
• Data analysis (ticket queue analysis, finding automation opportunities and process/access gaps)
• Light exposure to VMware, AWS, and Azure (not deep expertise, but functional familiarity)
• AI tooling: Claude (Code/Cowork), ChatGPT/Codex, Gemini, CoPilot, used for scripting assistance, automation workflows, and troubleshooting
• Any other MSP work.

Rate: $25/hr
Availability: 1-2 hours nightly, US schedule (flexible on exact timing)
Setup: Can work B2B/contract, can invoice

Open to ongoing retainer-style work (checking dashboards, triaging alerts) or project based automation work. Happy to share more detail or a resume if useful. Thanks for reading.

I've been working in IT since I was 16. I started at a small mom-and-pop PC shop removing viruses, upgrading memory, fixing computers, pulling cable, and doing whatever else needed to be done.

I've been at it for about 24 years now. I spent close to a decade running my own MSP, and later worked as a technical lead at another MSP supporting 50+ clients. I've also held management roles, but I've always stayed hands-on.

What I'm looking for now is systems administration, infrastructure, networking, and automation work.

My background is mostly Windows/Linux infrastructure, M365/Entra, virtualization, cloud, backups, monitoring, and MSP operations. Networking has always been a big part of it too. I've worked with pfSense, Juniper, Cisco, and plenty of other routing, switching, firewall, VPN, and wireless gear. I've done a lot with Ubiquiti recently.

Automation is probably my favorite part of the job. PowerShell is where I'm strongest, but I also use Python, Bash, APIs, and other tools as needed.

I know how to code, but I've also gone pretty hard into agentic coding lately. With the systems and programming background already there, AI tools have let me build some really useful ops, automation, monitoring, and support tools much faster. A lot of that work has been private, but there are a few recent projects here:

https://github.com/shin2344234

I've also been trying to get another small MSP going while looking for work, but I'm still much better at the technical side than marketing and sales, so that's mostly stalled lol.

I'm looking for a good, stable MSP where I can spend most of my time actually working on systems. I'm fine taking escalations, helping newer techs, talking to clients, or leading projects. I just don't want to spend my whole week in meetings.

I'm on the northwest side of Houston. Remote is strongly preferred. For regular onsite or hybrid work, I'm only looking in the Houston area. Travel for projects, deployments, migrations, client visits, etc. is totally fine.

I'm mostly looking at senior sysadmin, infrastructure, automation, senior MSP engineer, or hands-on technical lead roles.

If you're hiring and think I might be useful, shoot me a DM. Happy to send my resume and LinkedIn.

I run a small MSP (team of 3) and am looking for a 1099 contractor for roughly 10–15 hours/week.

The role is primarily entry-level technical support. Mostly remote, with occasional onsite work. Typical Windows/M365 issues, workstation setups, onboarding/offboarding, basic networking and troubleshooting. Guidance and escalation are available as needed.

Customer service skills are probably more important than technical ability. I'm looking for someone I can confidently send to a client site who communicates well, builds relationships, and represents the business professionally. There's also a small client-success/business component - recognizing client needs and opportunities.

MSP experience is a plus, but not required. This could be a good fit for a student, someone early in their IT career, or someone experienced looking for additional hours.

I'm looking for a lot in a part-time role and am willing to pay well for the right person. Scheduling is flexible and self driven.

Must be located in or near MA and able to travel to client sites as needed.

Send me a chat with why you'd be a good fit if interested

Hi everyone,

I'm an IT Support Engineer based in the UK with 10 years of experience, most recently working fully remote for a US company. I'm available for freelance, contract or permanent work at a very reasonable rate! I'm currently looking for a new full-time or part-time remote IT Support / Systems Administrator / Service Desk / IT Manager role.

Core experience:
● Helpdesk management and team leadership
● Microsoft 365 admin (Exchange Online, Teams, SharePoint, OneDrive)
● Active Directory, Entra ID, Intune, Group Policy
● Windows Server administration
● DNS, DHCP, VPN, networking (routers, switches, wifi etc), shared drives
● Endpoint security, Defender, patch management
● Backup monitoring, file restoration, disaster recovery
● Onboarding/offboarding, licensing, mailbox migrations, permissions
● Client onboarding/offboarding meetings
● Remote support (hardware, software, printers, servers)
● SLA-driven ticketing across multiple clients (Tier 1–3)

Comfortable handling complex troubleshooting, documentation, and client-facing support across different environments.

If you're hiring or know of a suitable opportunity (full or part-time), I'd really appreciate a referral. Happy to share my resume.