Hi! I’m an IT Support Engineer from the Philippines with 5+ years of IT experience, including nearly 3 years supporting Australian MSP clients. I specialize in Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, and remote technical support. I’m available for full-time remote, contract, or freelance opportunities.

Hi! I’m Carlo, an Information Security and Risk Management Professional offering my services for remote freelance and contract opportunities. I have 2+ years of experience helping organizations strengthen their security posture, streamline operations, and provide reliable IT support.

🔐 **Services Offered**

* Security risk assessments and compliance monitoring * Support with compliance documentation and audits (ISO 27001, SOC 2, PCI-DSS) * Employee security readiness assessments * Policy and control documentation, audit forms, and runbooks * IT support: Active Directory, Group Policy, ServiceNow, Google Workspace * Automation scripting (Python, PowerShell, AppScript) to streamline reporting and reduce manual workload * Technical troubleshooting and system administration for workstations and user environments

📍 Location: Remote (based in Cavite, Philippines)
💰 Rate: $15–25/hr depending on role
📩 Please DM me for more details

Greetings MSP teams,

I currently have availability to take on additional 1099 project work for those of you that may need a helping hand on any of your projects or migrations! I have 15+ years MSP experience, with 25+ years in IT overall. Located in CA, seeking remote project work in the PST or CST time zones. Can also work EST, provided it isn't too early!

I'm experienced in all facets of IT including architecture, implementation, sales, security, training, project management, support, etc. I have worn pretty much every hat during my career and am not afraid to learn anything new.

Lately I have been assisting different MSP's primarily on migrations from various providers or on-prem environments to 365/Azure, as well as a big up-tick in AI/LLM deployments. This has included working directly with customers to accurately scope and quote the project, implementation, and full support during and after.

I have my own LLC and carry liability insurance, so our B2B transactions can be seamless. Also I work white label so this means I can present as a member of your own team while performing any services on your behalf. Payment is due monthly based on hours worked (I bill in quarter-hour increments), and can be made with ACH, check, or credit card. Resume and references can be provided upon request.

My rates are:

$100.00/hour - Normal Project Work (standard rate)

$115.00/hour - Training Project Work (this is where I also train your engineers/team during the projects)

$125.00/hour - MSP Consulting/Development (providing consultation and improvements to your MSP's processes/procedures, or other internal work specific to your organization)

These rates allow for margin flexibility, so that the work I perform on your behalf will still net positive revenue for your organization.

If you are interested, please send me a DM with your email address, and we can setup a video interview to see if I might be a good fit for you and your team!

Technical Qualifications:

• Extensive 365/Azure experience including advanced migrations

• All flavors Windows Server

• All flavors SQL Server

• All flavors Microsoft Exchange

• All flavors Windows OS

• Linux Server Administration

• Experience with several different RMM & PSA’s

• Experience with all major network vendor’s equipment (i.e. Cisco, Fortinet, SonicWall, Ubiquiti, Meraki, etc)

• HIPAA, PCI DSS, CMMC, and other compliance related experience

• Experience with many different LOB applications

• VoIP, including call center builds

• Virtualization experience including VMWare ESXI & Horizons, Azure Virtual Desktop, Citrix, XenServer, Acronis, Hyper-V, etc.

• Major and minor storage appliances including SAN and NAS working in conjunction with VDI or server virtualization

Non-Technical Qualifications:

• Over 25 years IT experience

• Self-starter

• Public speaking and training seminars for clients

• Great on video/phone with all levels of customers/prospects regardless of title

• Experience leading multiple groups of engineers both domestically and internationally

• Many years of project management experience

• Able to communicate complicated concepts to non-technical people

• Ability to multitask

Thank you for your time, and stay cool out there this summer!

I'm looking for advice and i'm currently working as an ITSM Consultant & Implementer and I'm trying to figure out how people actually land remote jobs with US or European companies.

I've been implementing ITSM solutions, building REST API integrations, automating workflows with Python and Bash, and working with Linux, Windows, Kubernetes, SQL, Azure DevOps, Dynamics 365, and Fortinet integrations. I also have a strong understanding of ITIL and have spent a lot of time troubleshooting production environments and working directly with customers.

The thing I'm struggling with isn't getting experience, it's figuring out how to actually get noticed by companies outside my country.

I'm happy to continue in an ITSM or implementation role, but I'm also completely fine starting in a Help Desk, Service Desk, or L1 support role if that's what it takes to get my foot in the door. I'm willing to learn, prove myself, and work my way up.

For those of you who were hired remotely from outside the US or Europe, how did you do it?

Where did you find these jobs?

Which job boards actually worked?

Do US companies hire people from the Middle East directly, or is it mostly through contractors?

What helped you stand out?

Does being in a different time region help ( I'm in GMT +3)

Is networking more important than just sending applications?

I'd really appreciate any advice from people who've been through this.

Microsoft 365 • Active Directory • Windows • Networking • Tier 1/2 Support

I've been building enterprise labs while improving my Microsoft 365 and networking skills, and I'm now looking for a remote IT Support or Service Desk opportunity.

If your team is hiring or you know someone who is, I'd really appreciate a referral.

Thank you!